Cash Crusaders — amber wm2006 model
My names is Keshia Goliath.
My husband and i bought this specific washing machine at cash crusaders at the Parow center and it had a years warrantee. We've had this machine for just over a year and i was busy doing my washing as per normal, and while the machine was going, the glass door of the machine started cracking and eventually broke. I have spoken to all kinds of managers and even the operations manager, but they are unable to assist me. We paid over R2000 for this machine. They have all told me that it cannot be fixed due to parts being discontinued. I am so angry, because first of all, money does not grow trees.
They need to either fix it the glass and we can pay for that or give us a new machine. I have never heard of a glass door of the washing machine breaking. They should not sell items that they no they cannot fix. I will most definitely take this further. This is unacceptable!!