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Casey's

Casey's review: Poor management

K
Author of the review
3:25 pm EST

The management at our store has been unprofessional and I would like how our store is being managed to be addressed. The manager writes me up because another employee leaves a unprofessional note about cappuccino nozzles being replaced and not being washed. We got into an argument and I was wrote up for yelling at her, when I did not yell at her, I was just trting to explain why I was frustrated. I was left a note about cappuccino nozzles thatbwere dirty that could have easily been washed in 5 or 10 minutes, and just been done with it. Me being the only person who even changes out any of the nozzles, I was told to leave the nozzles soak in sanitization and a girl I worked with that day was working a double and she would take care of them that evening. Well she forgot about them and I got left a very unprofessional, rude note from the kitchen assistant manager about the nozzles, instead of being professional and just talking to me about it. I was then approached by my store manager and was confronted rudely by her about the note after I asked her about it. I have also been called a [censored] by management (kitchen assistant manager) at my store #3088. I reported that to the store manager with proof and nothing was done about it. I messaged my assistant manager with confidential messages, which she then shared with 2 other employees, who happen to be kitchen manager and assistant kitchen manager, whom we work with that the situation pertained to. Anytime I try to talk to the manager to express any ways I feel can better our work environment or suggest new ideas to make our work place a more friendly welcoming place to work, she acts as if she doesn't want to hear it. The management is very poor here and another employee and I have been targeted here lately with write up threats and knit picking about every little thing. I feel like the management tries to push people out the door they do not like. Why is it they want people who are compassionate about the job to quit or be bullied to the point that they do not want to work there anymore. I just want to be able to go to work and not feel sick to my stomach. They also have people who close the store the night before coming in and opening the store, and that is illegal because there is only 5 hours in between shifts. The assistant kitchen manager paid another employee $40 to cover her shift and then the girl got in trouble because she was told she isn't to close and open again. Management here knows and has addressed to us that they can get in trouble if someone closes and then opens the store, but they still let it happen anyway. I just want management who is just as compassionate and caring about the employees as they expect us to be to them, to other fellow employees, and of course, the customers! The pictures below are of what a kitchen assistant manager said to me and this is how she left the store for me the next day when I opened. It is like this EVERYDAY at this store!

Desired outcome: I would like for the management to be addressed.

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