Casey's
reviews and complaints

I m writing about the Dixon Missouri store, This store has a problem with keeping workers, you can not run a store with a few individuals, they can not keep up with the demand of this store they need to hire more individuals you cannot run a store with 2 individuals lets wake up start training the management on how to hire. Please visit this store. This store needs help bad.

In recent months when having conversations with my supervisor words like hard [censored] have come up. I was recently relieved of my position with Casey's over their mask mandate. I do understand that but the attitude and comments this supervisor has made to me has not only left me with a very poor respect for company and their supervisors but a feeling of a chauvinist and I did not think in this time and age I would still have to put up with this.
I do expect this to interfere with unemployment as it seems to be a pattern. I truly hope it does not I do wish that this supervisor gets the proper training on how not only to speak to women but older employees to.
I did attempt to inform him that I had missed a punch in and out on the 20th of May and his attitude was extremely rude and condescending.

Dawn Marie Sherman
former employee number 504415

Show me videos or reports of me causing any problems in your store to prove your employees had the right to treat me the way they did !kalie and Lorie should be fired
I'm checking on permits to set up in the empty lot next to this store to protest how I was treated gonna invite channel 5 and40 to come out sure this will make good filler on a slow news day!

I ordered a large pizza and some cheesy breadsticks from the Casey's store in Winona Missouri, and the food just tasted stale and old, like the pepperonis tasted like spoiled food and the breadsticks were just nasty. It all just left a bad taste in my mouth and made me sick to my stomach. This is the first time I've ever had this problem and I'm very upset about it because usually the food is really good. I just hope they fix whatever it is they are doing, and hopefully our food will be better next time...

I called several Times to order a couple pizzas. No one ever answers the phone. Drove to the store. The one running the reg said the guy was outside and he wasn't able to reach him. Also they are always out of crust. How can they sell pizzas for the company if they don't have the items to make it.

Both Casey's in Manchester iowa did not answer their phone calls es on Friday night for pizza ordering phones just rang on and on for both locations this has been happening almost every Friday at the north store. The truck stop normally answers but has been a turnover in kitchen management and new management doesn't seem to care that staff is struggling .

on 4-9-21 at approximately 7 pm I placed a order for a large half meat galore and the other half just green peppers and onions only along with 20pc bone in wings. because I work in Monona Iowa and wanted to just get some food and go home and eat. I live in Elkader Iowa. When I went to pick up my food they told me first of all I ordered it for 9:30pm. I said no I specified 9pm 3 times and the gal that took my order said ok we will see you at 9pm. I said thank you and hung up with her after I got my food not till 9:25 pm I get home at 10 pm to find out they messed up my order and made the whole pizza a meat galore with green peppers and onion on half the entire meat galore pizza so I called there and said you messed my order up and this isn't the first time they did this its like the third time all she said is well I didn't take your order and they always say sorry but I get tired of sorry after every dang order being messed up she didn't ask to fix it so I just said I think I will quit ordering from there cause I don't feel they care that they even keep messing up orders there or that they are upset that I keep complaining about them messing up my orders and they are deliberately doing it to me every time now to make me mad. The sad part is I love your pizza but seriously almost every Casey's I have gone to has messed my order up . I'm just disappointed that they don't really care and once out of all my orders they said bring it back we will fix it well I worked all day and live 30 minuets away do you think I really want to drive another 30 minuets back to the store and then another 30minuets back home again. please help them get proper training on how to use those new ordering systems that's put in cause a lot of them tell me they really don't understand those systems. sincerely one upset customer thank you.

Stopped at Caseys in hills almost every morning for 10 years now. This morning took me 12 minutes to get through the line. There were 15 people in line and one cashier during a rush period in the morning. There was another lady. Jennifer who was just shifty product around on shelf and would ignore request for her to hop on the other register for a few minutes to help out with the rush. Was rude and disrespectful

Asst mgr has a condescending attitude always making comments complaining about me to other employees told one employee not to help us as we would expect it and not do our work. I can give a list of former employees who have quit because of her. I heard an employee ask why she is such a [censored].. she is an awesome first asst to the boss I was told just yesterday. She always has one employee she really treats like [censored]. And your it. I will file hostile work environment if I have too. Dawn Runde is her name. We do not have a district mgr at the time so there is no one I can talk to

On April 5, 2020, an assistant manager posted egregious comments defaming my hard work and years of experience in this particular food industry. Not fully understanding the reasons behind these aggressive allegations, he still chose to humiliate me in the midst of all the other employees by posting a note positioned above the paper towel dispenser. The memo was not even signed leaving me having to guess which one of the 3 managers posted such fallacious garbage.
Undoubtedly frustrated, my reactions were mistakenly sent to the wrong individual I had assumed was responsible for this atrocity. In the end I lost my job of two years with the company as a result. All of which would have never happened had it not been for an immature and egotistic young kid who was placed in such a role.
In the state of Arkansas, that discouraging note is considered peripheral evidence so therefore, it cannot be used as a determining factor into my termination. Wake up Arkansas!
So if a manager punches me for example. I punch back. I get fired for assaulting the manager and the managers first punch that hits me, is peripheral evidence. Now that is some high class and well educated Arkansas idiots right there who have designed their own rules on unemployment issues. What a joke!