Menu
Write a review
File a complaint
Casey's

Casey's review: Pizza, and delivery

L
Author of the review
7:13 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more

I ordered online and was having trouble getting my card to work Ended up I ordered 2, pizzas by accident One was thin crust pepperoni at 23 dollars the other toco costing 29 dollars I tried calling the number online only to say it was not a working number. Tried 3 times at that address Number on website. Couldn't change my order as phone number didn't work. because I seen they were charging me 2, sperate times on my debit. So I'm waited for my pizza it's was about 9pm and waited and waited Porch lite on door open watching and waiting still nothing Finally about 11 I got up to turn the porch lite off and there sat my pizzas pop threw on the ground I'm like what the heck they never ever let me know it was here. Brought them in opened the box peperoni pizza threw all over in the box and taco wasn't even sliced half was all one piece one. Quality was awful I ate 2 pieces as I was very hungry.. This is unacceptable. Sloppy preparation and inconsiderate delivery On top of if all you charged me twice to deliver tho the same address. I'm. Very upset. They both need fired unless you want those kind of careless individuals working at your store here I've never in my life seen such negligence. I was afraid what might be in the pizza the way they looked I want a full refund or at least half This is and was ridiculous.

Desired outcome: Refund

View 0 more photos
0 comments
Add a comment

More Casey's reviews & complaints

Casey's - employee 54
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Casey's - harassment 40
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Casey's - manager 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Casey's reviews and complaints
  1. Casey's Contacts

  2. Casey's phone numbers
    Click up if you have successfully reached Casey's by calling +1 (866) 922-0767 phone number 1 1 users reported that they have successfully reached Casey's by calling +1 (866) 922-0767 phone number Click down if you have unsuccessfully reached Casey's by calling +1 (866) 922-0767 phone number 11 11 users reported that they have UNsuccessfully reached Casey's by calling +1 (866) 922-0767 phone number
    Click up if you have successfully reached Casey's by calling +1 (515) 965-6100 phone number 2 2 users reported that they have successfully reached Casey's by calling +1 (515) 965-6100 phone number Click down if you have unsuccessfully reached Casey's by calling +1 (515) 965-6100 phone number 4 4 users reported that they have UNsuccessfully reached Casey's by calling +1 (515) 965-6100 phone number
  3. Casey's emails
  4. Casey's address
    One SE Convenience Boulevard, Ankeny, Wisconsin, 50021, United States
  5. Casey's social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2026