Cascade Subscription Service reviews and complaints 6
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Subscription 1353555
I've just received an invoice in the mail and I want to cancel this subscription please. I understood this was a Canadian company and the content would be Canadian, it doesn't appear to be Canadian. No disrespect meant. I have not received a magazine or anything via email as I had understood I would when speaking to the salesperson on the telephone.
Please cancel my subscription and please email me confirmation of my cancellation to: [protected]@newhazelton.ca
Thank you
Helene Paranich
New Hazelton Fire Department
magazines
This company is not a scam. I got a bill for $213.77 and thought that I never ordered it but then recalled a phone conversation with a delightful young gentleman in which I requested an invoice to be sent to me. I am very happy they called as I cannot keep track of all of our subscriptions. I would order again in a heartbeat and am pleased with the level of service I received when I called for clarification.
If not a scam, then Shady! They said the same thing to me - renewing "the three engineering subscriptions we get through them." Except, we don't get ANY through them - we don't have paid subscriptions as so many come in or are free with professional organization renewals. He tried to convince me that we get Architectural Digest - um, no. We aren't architects and never got that magazine.
They are "ever so pleasant" to try to sell you something. I feel badly for that lady who bought the line that her husband must have ordered the magazines.
unauthorized credit card charge
I recently received a receipt from Cascade for $998.31. I was taken aback as I had not authorized that at all!
I called Cascade and the sweet customer service lady told me that my husband had placed an order for some golf magazines. Apparently he had ordered three copies of each magazine. I told the lady that we didn't need that many and that just two would be adequate for our shop. She immediately refunded the difference.
I was very pleased with the service and now my husband has to tell me when he charges things on our card ! :-)
Is Cascade Subscription Service legit?
Cascade Subscription Service earns 91% level of Trustworthiness
Perfect Trust Endorsement: Cascade Subscription Service achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Cascade Subscription Service. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Cascade Subscription Service has claimed the domain name for cascadesubscriptions.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Cascadesubscriptions.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cascadesubscriptions.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- While Cascade Subscription Service has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
- The website belonging to Cascade Subscription Service has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
magazine's not arriving
Ordered my magazines through them, price was okay. But the next month they didn't arrive! Called and were nice but couldn't say why they hadn't arrived yet and would send me a replacement and then they sent me two of the same magazines. They didn't charge me for it but we'll see if they show up on time next month...I'm not going to call them every month
customer service
Rather than posting a COMPLAINT I would like to post a COMPLIMENT for this company. They have been handling my subscriptions for years and I have never had any problems with aggressive sales tactics or anything else that people have complained about. They are always very attentive and address any concerns that I have quickly. Thanks so much, Cascade!
Cascade Subscription Service - charged me for 3 years of a magazine subscription even though i never wanted it or heard of the magazine they sold me.
they called my number telling me i signed up for a magazine name American Journal of Nursing and said i owed them almost $90 for a 3 year subscription. it is a total scam. they called me once before and the whole time i was saying no thank you, i dont want it, etc.. they recorded the conversation at the end when he was saying how much i owed them and that i...
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