Carl's Jr. review: rude employee / horrible service!

I've been here to this location (CARLS JR Location: 1809 E Edinger Ave, Santa Ana, CA ) ever since 2005 when I moved here and I've never had bad experience until April 2, 2020. The young, short girl that works there Drive-Thru is very rude and disrespectful. I saw her badge name is Carmen. I asked her a question regarding the menu and she answered really rude and she cut me off on my order which I didn't finish ordering. She forgot that her MIC was on and I over heard her talking to her coworker about her personal problems. As I pulled up to the window started giving me attitude and also slammed the window. Employees like her SHOULDN'T work drive thru. Only because she has her personal problems at home doesn't mean she take her ANGER or ATTITUDE on the CUSTOMERS! Work is work, leave your problems at home!