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Buns missing
Ordered Guac Burger 1/3 . Got home to find NO BUNS! I don't eat Carls Jr often and this makes me think I am just in not going often.
5 piece hand breaded chicken tender
I purchased the 5 piece hand breaded chicken tenders last night. They were so small they didn't fill up the container as you can see from the picture below. They were barely 2 inches long and barely wider than my thumb. They were more like popcorn chicken than tenders. The first time I ordered they were small but I just that was a one time thing. However...
Breakfast sandwich
I have been eating Carl's jr sandwiches for years, but lately I stopped because of dry over cooked foul tasting breakfast sandwiches, like the egg and cheese biscuit. I think this has definitely had a negative affect on your business. After two months I thought things would be better, but I was wrong, my sandwich was had as a rock overcooked and sickening...
Read full review of Carl's Jr.Cold food
On 12-6-20 at about 1230 hours I went to Carl's Jr located on Ranch California Rd in Temecula. I ordered chicken stars kids meal. They didn't ask how many stars i wanted for my child, I assumed they would give us the six piece. I also ordered a Santa Fe Chicken Sandwich Combo for my wife with a Diet Coke. I ordered the BBQ chicken sandwich combo with a DR Pepper.
My daughter had a golf tournament across the street. I brought the food to her and the food was cold. The fries were cold and the sandwiches were luke warm. The food was in a paper bags and inside a plastic bag.
The lettuce on my sandwich was wilted and tasted horrible. I had to take off the lettuce because it tasted so bad. I spent almost 30 dollars on this meal and it was not worth it at all.
I would like a coupon for a sandwich and fries if possible, if not a refund would be good too.
[protected]@yahoo.com
Service
Arrived at drive up window and gentlemen did not have mask on had it under chin. I asked the other staff member to please remind him to put on is mask. He pull at the mask and said I do have it on. I then told him to put on mask he did the same thing and never put his mask on he was so rude.. I tried to explain that we had family member who contacted COVID and how serious it is to wear mask. He still didn't up his mask on. I asked for a refund. This was at 950 Abbott street in salinas ca.
Missing and incorrect food items and bullying of me the customer!!
Good Morning, Date of Incident: 11/25/2020 7:00 PM PST Carl's Junior (East Pasadena) Just because of error and missing food item... I simply wanted this store to correct my problems. But instead the entire (early) evening night crew choose to hassle and taunt me and no one was going to come to my defense. The five people who were on staff last night that...
Read full review of Carl's Jr.Angus burger
Angus Burger
Yesterday I saw the ad for the Angus beef Burger and went to buy the product and paid $9.57 cash. The burger happens to be two small pasties of beef (claimed to be Angus beef) with a slice of cheese and fatty slice of bacon.
Product was so inferior and costly against the display of the AD.
I would like general population to know about Carl's Junior fraudulent advertising and the price
Sincerely
Dr. George
Customer service.
On 9/19/20 I visited store # 1100508 ordered 2 1/3 bgr "no onion" with a md sprite. When I got home a realize that they put onions. I called - no answer kept calling until fallowing day with the same result. I drove there today 09/21/20 around 5:45pm receipt in hand requested my order to be re-done. The employee name alma. Wasted 30 minutes of my time told...
Read full review of Carl's Jr.Quality of food
Order ID# [protected] Went to Carl's Jr in Corona, CA. It's 5-6 mins away from my house. Spent $35.90 & only to realize when I got home the quality of this branches food was highly disappointing. Nothing more I hate than to be hungry just to be disappointed at the end. Not only a waste of time but my money! I ordered a Santa fe chicken sandwich & the...
Burgers inedible
I ordered a chicken club and a $6 burger.. The chicken was inedible and the $ 6 burger would of been ok except it was cold... The chicken was like rubber, thats sad.. Perhaps was not thawed properly??? We live.2 miles away.. Burger was already cold??? Location:6079 magnolia ave Riverside, ca. 92506 Order# 242264 Time: 7:00:55 p. M Total: $ 24.01 C/c used...
Read full review of Carl's Jr.Food / false advertising
After seeing your new Carls Jr commercial on TV for the A1 double cheeseburger and the California classic my family & I decided to eat there for dinner. We went through the drive through & were shocked when we pulled out what looked like burgers from a kids meal, not at all what you advertise on TV or your website. I have posted pics below. Your meal was a...
Monster burger
As seen on TV is not the case here. We saw the Monster Burger advertisement while watching the Dodger game. Those were beautiful juicy burgers. I bought two and after a few bite we tossed them in the garbage. Those were not mouth watering burgers. They were disgusting and the price was outrageous. All I could taste was grease and the burger was an ugly shade of gray brown. It definitely left a greasy bad after taste that didn't go away even after brushing my teeth. We are never going back and will continue going to to Five Guys for our burgers.
rude employee / horrible service!
I've been here to this location (CARLS JR Location: 1809 E Edinger Ave, Santa Ana, CA ) ever since 2005 when I moved here and I've never had bad experience until April 2, 2020. The young, short girl that works there Drive-Thru is very rude and disrespectful. I saw her badge name is Carmen. I asked her a question regarding the menu and she answered really...
Read full review of Carl's Jr.Moldy bread
I went through the drive-thru at 10:52 am on 3/9/2020. I needed to get my two girls food for lunch that I was dropping off to them for their lunch. I also got a spicy chicken sandwich and fried zucchini. I opened my sandwich taking two quick bites on my way to my kids school. I put my sandwich down and rushed my kids food inside the school to notice my top...
incredibly slow service
store ID LASCJR01 order # 407 I went to this restaurant to get a simple burger fries and drink as did as many as 8 people in front of me. There were at least 5 employees working in the store. The line would barely move, it easily took me 25 minutes to get to the front of the line with 8 people or less in front. I had to debate about leaving including after...
Read full review of Carl's Jr.my meal
Before I went to work I went and got food for my husband and I. Instead of my western bacon sandwich I received a famous star I was already at work when I opened it and noticed but I was starving and ate it anyway. But please maybe remind the employees to check to make sure the right stuff is in the bags and I will double check before I leave. Other then that all is great. Thank you
advertised price
We went into store 8055 and ordered the guacamole beacon wrap that clearly has an ad behind the counter for 6.19. Well we order and are charged 7.89 the burger price that says low carb we ask why the price is wrong and are told they don't have a button on the register for the wrap and that is the price. The manager Jennifer was a snotty younger child. We...
a the service and treatment I received along with my sister and her friend the other night
I believe it was around 3 or 4 in the morning after being at the hospital all night do to my sister being raped on Nov. 21 2019. We had decided to pick up Carl's jr we had a car in front of us and one behind us. So we pulled up to order and this guy yelled WE ARE CLOSED for know reason at all. Was he being completely rude. Which I thought was strange because it said 24 hours. But, with his attituded we then processed to leave the drive thru. As that wasn't rude enough the car that had been in front of us had gotten food. So I was managing to overlook that as will. But after getting his food the front car processed to stay at the window blocking us in why they had a conversation holding us up and normally it wouldn't bother me but they didn't plan on moving there car out of the way so we can leave. So my friend got out of the car and approached the window. Upon arriving at the window the car in front of us pulled out almost running my friends foot over. At this point the man working the window had locked up the drive thru window a hid in the back of Carl's jr. I am shocked of this type of behavior and cant believe the type of people working drive thrus. This is the Carl's jr on Occidental rd santa rosa ca. I all so have some of this on video. I will add video asap
restrooms
Both the male and female bathrooms had no soap and the men's restroom was one of the dirtiest restroom I have ever seen. It was disgusting and I had ordered food before going to the restroom and could not eat after seeing the restroom because there was no way for employees to wash their hands with soap because there was NO soap. My wife and I love Carl'...
Read full review of Carl's Jr.service
It is 9.55pm Monday 14th October 2019, lights to Carls jnr is on, outside drivethru is turned on. i have just finished attending a movie nz festival evening with guests, and love those Carls Jnr burghers as well as a thick shake. It is raining and I drive into the drive thru. I put my order in, and repeatedly told that Carls jnr was closed. Not acceptable I...
Read full review of Carl's Jr.Overview of Carl's Jr. complaint handling
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Carl's Jr. contacts
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Carl's Jr. phone numbers+1 (877) 799-7827+1 (877) 799-7827Click up if you have successfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number 2 2 users reported that they have successfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number Click up if you have UNsuccessfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number 0 0 users reported that they have UNsuccessfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number
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Carl's Jr. emailsmediarelations@ckr.com100%Confidence score: 100%Supportaccessibility@carlsjr.com77%Confidence score: 77%
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Carl's Jr. address6700 Tower Circle, Suite 1000, Franklin, Tennessee, 37067, United States
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Carl's Jr. social media
Most discussed Carl's Jr. complaints
lack of customer service/given wrong orderRecent comments about Carl's Jr. company
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