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Carl's Jr.

Carl's Jr. review: order was incorrect, protein burger a mess, customer service horrible

T
Author of the review
12:18 am UTC

Drive thru order placed waited over 20 min just to arrive at window then asked to wait in front of restuarant for order. When Manager brought out order I noticed my sons drink was missing she went back to bring it her facial expressions were not happy about having to go back. I opened bags to check food I was missing 1 order of zucchini and my burger was a mess falling out of wrapper. I told the Manager I was missing another order and where was my reciept she just looked at me confused and said well they only charged you for one I was upset by this point because I did not have my reciept I could not show her I did order 2. I turned to ask her something well she had already left inside restaurant did not bother to ask me how she can help me or if i needed anything else.. As an entrepreneur owning a few businesses I can tell you I would never treat one of my customers in this way.. lost a customer today and will place reviews on other social media
Thank you for your attention

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