Carl's Jr. review: drive thru closed for employees to take a break

on 5/19/2019 at 3:25 am I went to the Carls Jr on Ave. L and 10th Street West in Lancaster, Ca.
When I pulled in the drive thru I waited for the employee to take my order and instead of taking my order the employee informed me that the restaurant will be closed for 15 min and for me to come back. I asked the employee what they said and she repeated to me they are closed for 15 min because they are currently taking a break.
Now the neon sign in the window of the restaurant says drive thru open 24 hours. Not to mention that the employee stated that they were on break for 15 min. Meaning that there was more than one employee. Well strike 3 Carls Jr.
Shame on you!