Menu
Write a review
File a complaint
CB Fast Food Chains Carl's Jr. 1231 W, Avenida Cesar Chavez, Monterey Park, CA, 91754, US
Carl's Jr. company logo
Carl's Jr.
reviews & complaints
Carl's Jr. company logo

Carl's Jr.

1231 W, Avenida Cesar Chavez, Monterey Park, CA, 91754, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
S
7:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Carl's Jr. - manager at the drive thru

Hi, I never go to Carl's and was picking up some food for my father and brother. So they asked for Carl's, I went to the one located in Monterey Park, Ca off Atlantic and Cesar Chavez. When ordering at the drive thru I had to repeat myself 3 times. Then I approached the window and noticed the car in front of me drive off without his order. When I pulled up the woman there named Martha was rude and had my order wrong again. So i asked for the manager she said she was the manager and still with a very impolite and rude attitude. She wasn't pleasant nor was sorry about my order. She then left and had another gentleman assist me and ask if I needed anything? By then I was livid with how I was treated and just looked over my order after he gave it to me and drove off. If your going to have people working at your locations please train them to have a bubbly personality and better people skills. Thank you, I will never visit this place again.

Read full complaint
Update by Sandra76
Aug 19, 2017 7:15 pm EDT

I have never experienced such bad service as this one. Especially because the Manager herself was extremely rude and with no people skills. It's so upsetting that I couldn't even speak to someone above her after.

Hide full review