CB Airlines and Air Travel Caribbean Airlines Complaints #262-281

Caribbean Airlines Reviews and Complaints

Caribbean Airlines review: caribbean airlines flight 10/14

Dahlia perrin of Newark, US

Dec 11, 2019 12:26 pm UTC

Verified customer

Resolved

Replied

It's not such a good morning but am here complaining that my (83) yr old grandma has been treated very unfairly by your airlines for (3) days to travel out of jfk to mbj, first flight time change then no flight at all then to be put on a flight on 11-11:19 for 6:45 am upon reaching airport at 3:30 am to find out flight had been cancelled with no calls no emails no message which I think is very unacceptable the lady is (83) yrs old up that early to being told your flight cancel, on top of that I have work for 7 am I have to call cancel my shift in order to see her through this is beyond unbelievable then a kind lady actually y'all have one kind lady who sees the state of the senior lady stress get her on a AA flight ... which by the way is being delayed as am writing this ... then was charge all of $70 for the luggage plus (3) days of suffering not knowing what next with this airline... it's really sad to know I have to loose a day pay struggle with my (83) yr old grandmother to being treated like this .. you all have to give me some form of reimbursement please you can all email me at [protected]@gmail.com or call [protected] ... I will be following up with this complain PS I will never recommend this airline ever

Caribbean Airlines response

Dec 23, 2019 10:08 am UTC

Caribbean Airlines customer support contacts

Phone numbers

+1 (800) 744-2225

+1 (800) 523-5585

Address

Iere House, Golden Grove Road, Piarco, TT

Website

caribbean-airlines.com

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Dear Mr. Perrin,

We note your complaint submitted on this forum.

However, Caribbean Airlines has its own complaint portal. We kindly ask that you visit www.caribbean-airline.com/customerexperience to submit your claim to us.

Upon receipt one of our officers will be in contact with you.

Thank you for cooperation.

Caribbean Airlines Customer Experience

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Caribbean Airlines Contacts

Caribbean Airlines phone numbers

+1 (800) 744-2225

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Guyana (International calls)

+1 (800) 523-5585

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Other countires

+44 207 644 8845

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United Kingdom

800 29737

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Havana, Cuba (Local calls)

+599 97 889 959

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Curacao

+1 (345) 769-4071

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Grand Cayman

+1 (833) 522-4762

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Dominica

+ 58 212 762 0231

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Caracas

+1 (868) 625-7200

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Trinidad & Tobago and Suriname

More phone numbers

Caribbean Airlines emails

customer-relations@caribbean-airlines.com

100%
Confidence score: 100%

Support

Caribbean Airlines address

Iere House, Golden Grove Road, Piarco, Trinidad and Tobago

Caribbean Airlines social media
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May 19, 2026
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