Rudeness of employees and not knowing about their own promotions
I went to kalutara cargills food city with my mother and there they've displayed a promotion.as one of their staff said that it's enough to buy three out of 8 or something to be eligible, so after fetching those stuff once we went to the counter, the lady there said that we have to buy all the items and the way she said those was really rude, how she did talk to us throughout the whole transaction was really rude. Please try to train your employees how to be nice to a customer. I would never go to a cargills food city every again. Shape on you!
Service
This is regarding your Badulla branch. I received a very wast service by ur staff hansi. Today she treated me very badly. I brought goods for 1025/= and pay 5000. I asked her to give me by 1000. She gave me 2000*2. Again I asked give me d balance by 1000*4. But she said"can't. y don't u know 2000/= also issued by government. I can't. I haven't 1000." But...
Read full review of Cargill's Food City and 5 commentsDeceiving promotions for busicuts
Today i went to malabe food city to buy some buiscuts and there was a poster among the kist spicy onion buiscuts which says that it's 30% off until 31st july (original price- 100rs) so i took the buiscut and went to pay the bill.. the girl at the counter scanned the barcode and asked me to pay the bill then when i paid 70rs (after dedicting the discount) she asked me to pay hundred as the promotion was only for the buyers who boughts goods more than 1000rs.. it was a soo annoying and i just paid the bill to not to get humiliated.. this things keep happening in several food cities.. they give customers deceiving promotions and earn money.. pleaae stop these thieves who steal from public in the daylight.. i sware there wasn't any note in the promotoon that said we have to buy goods more than 1000rs to enjoy the promotion.. this is a trick they use to fool people..
This is regarding the misbehaving of a worker in cargils food city nintavur branch. Please give all the workers a warning before I take their misbehaviour into social media's and make it a big issue
Yesterday I go to Norris canel (Colombo 10) cargills food city and bring some items. I paid LKR. But it's cashier didn't give me balance correctly.. I asked her about it. She need to given me 4 rs.. but she didn't give it or didn't transfer point cards or anything..I m very disappointed this customer service
I am a long time customer of Cargills food city Kotikawatta.
kottikawatta Cargills food city near it is my house. Threatening to take my car I don't have a car. I have seen staff scolding children very badly. Such a bad experience. Angry with the manger.
The former manager was great.
Display price was RS. 280.00 per 1 Kg. Pasted sticker price was Rs. 246.50 per 1 Kg. Billing price was Rs. 380.00 per 1 Kg. The lady in the POS said the price is displayed related yesterday. I was disappointed after the taking the bill. I have attached pictures below. Please do not happen for this to another customer.
Thank you.
This product manufacturing date mention as 09-06-2023 and expire date showing as 14-07-2023..
This is for your information.
To whom i need to complaint
This ismy mobile no-[protected]
Any update
I am living in near the cargils food city pokunuvita kalutara they have power plantation it has toomuch sound it is very very unbearable we always complain to manger withing 6 months but she never try to resolve it please if you can mute it i think its better if you cant i will complain to police
2023.04.15
There was a credit card offer for 10% on total bill, but the cashier didn’t include it in my bill,
There after I talk to manager as well, he said we can’t do anything for this, even he didn’t say in sorry for mistake
Location, Narammala
Date 25.03.2023
it is really unpleasant follwing customers when they buying.Either they should well trained on judging customers only by looking their apperance.Keep that standarad of providing customer buying support , not like street shops. You might neglect this by thinking just only one customer, but you will decrease your customer rention base.
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