Captain D's reviews and complaints 1
View all 604 complaintsCaptain D's - the cook
Captain D's area director has been contacted waiting on reply...
Today, the COOK got the original order wrong, no problem they fixed it.
the cashier gave me free cole slaw cause it took so long to correct the first order..
I brought the cole slaw back immediately it was HOT not warm not cool not cold but HOT.
No problem they gave me another immediately brought it back, no mayo or sauce just cry cabbage very little carrots.
THAN ALL HELL BROKE LOOSE!
the cook SHOUTED at top of her lungs, YOUR a trouble maker! she shamed accused and humiliated ME in front of the ENTIRE STORE of customers
She said calll the (bleep) area manager WE know who you are! your not getting anymore (bleep) cole slaw! you can have something else and she left the building
THEN she came back when I ask the cashier, "she isn't going to correct the problem is she?"
the COOK started screaming again "Get your things and get out!"
I am going to write the customer service office on Elm Hill Pike and even go there IF i don'e get a written apology!
No one should have to endure that kind of treat ment and hate esp when its her JOB to get it right!
mark powers terry
[protected]@hotmail.com
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