Captain D's review: service complaint

12/19/19

Arrived at Captain D's and parking lot was empty, I was wondering why when all the restaurants around was full but continued inside anyways. Inside the only customer was one of the workers boyfriend or spouse sitting at the table and in between ordering my food and waiting on it to come out she would approach the man and was all over him in front of us.
Ordered dinner for me and fiance, asked for slaw when Manager came out to bring sauce and he said he had subtituted slaw for fries (when I didnt ask for fries to begin with because my dinner came with bake potato), mgr then ask for me to put the fries on a napkin and he would bring back the slaw. I was in shock that he would even ask for me to put the fries on a napkin but the atmosphere there explained why and I should have just requested my money back then and left but didn't. Unprofessional treatment to me from the start and now I see why the parking lot was empty, I will never go to this restaurant again because the mgr didnt treat us with respect and the food was not good at all. We ate a few bites and left, could not stand watching the employee hang all over the guy and the manager approved because he actually came out and sat with them also. Took a pick of all three. I would like a refund because of the terrible experience I had there. Please for the company get a better manager to run the place.

View 0 more photos