Captain D's review: service
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
I visit the drive thru at this location at least once a week. It doesn't matter if the store is busy or not, it never fails...I have a 20-30 minute wait to get my food. The servers are not clean and their hair is hanging over the food. I have complained many times that they need extra help and the servers agree with me. I am not sure how to cure this problem but it is an ongoing one. I am not the only one complaining about drive thru service/customer service.
Captain D's customer support contacts
Hello, Thank you for contacting Captain D's. Can you send your complaint with contact information to https://contact.captainds.com and someone from our management team will reach out to you?
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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