My husband took our car there to get the tires changed. They told him it should be ready within 2.5 hours (@3:30 pm). My husband didn't have a ride, so he waited there. Car want ready at 3:30, 4:30, 5:30. I called @6 angrily and the employee told me it will be ready by 7:30. But he told my husband later that it will be ready by the end of the day (their store closes at 10). He made all the excuses which may/maynot be true, but it was their fault. On top of that, his tone wasn't good. Is this their service?
Desired outcome: Employee didn’t care abt the problem their own staff created. We suffered. Never going back there.