The complaint has been investigated and
resolved to the customer's satisfactionResolved Canada Post Corporation — outgoing mail
resolved to the customer's satisfaction
Every week we mail out invoices to our customers and many times - like I'd say at least once a month we receive those invoices back in our office as a stack of envelopes. The envelopes clearly say our company name on the front of them in a window envelope with the customer's name and address on them and we still receive them back. Someone is not sorting them properly at the depot. It is very frustrating. And to top it off the envelopes come back in terrible shape like they have been left out in the rain. Not acceptable. This costs our company time and money that should not be happening. Today I have received a stack of envelopes back. Please have this issue resolved ASAP.
The company did not resolve this - we resolved it ourselves