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CB Dating Services C-Date C-date membership, charged twice for 2 years membership : took the membership only for one month
C-Date

C-Date review: C-date membership, charged twice for 2 years membership : took the membership only for one month

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9:12 am EDT
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Registered Email Address: [protected]@gmail.com

I took the membership for ONE MONTH ONLY, on 29th May 2023, but C-Date has charged me 239.88 EUR directly ( it said the charges are one year of Premium Membership). I only took this for one month and the experience on this website has been the worst, to be honest. Not a single contact has materialised anything so far. I have not met a single person till date. I need this money back after charging for one month, which I am fine for, and I need this to be cancelled immediately.

C-date charged me 239.88 EUR today without my permission. Please refund my money, delete my profile and data, and never charge me again. I had a terrible experience and no matches.. Please confirm the cancellation and refund me everything except the first month charge via email. This is ridiculous..

I was supposed to be charged 19.99 EUR for the first month, but you charged me for the entire year twice in less than 3 months. It's unprofessional..

Total Amount Charged:

29-May-2023 : 239.88 EUR

21-Aug-2023: 239.88 EUR

Total Amount C-DATE needs to charge:

19.99 EUR

Total Refund Needed from C-Date: 459.99 EUR

Please acknowledge this today and ensure someone process quickly my refund so I can move on. This is an extremely dissatisfying experience with C-Date.

Email Id: [protected]@gmail.com

Desired outcome: Refund needed of 459.99 EUR

Aug 22, 2023 5:37 am EDT
C-Date customer support contacts
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Interdate S.A. 13 rue du Commerce, Luxembourg, L-1351, LU

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Hi Pradeep,

We are very sorry about the issues you are experiencing.

Please note that you need to contact our Customer service directly in order to resolve the issue since we cannot discuss such matters on a public platform.

Thank you very much for your understanding and cooperation,

Your C-Date.
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This complaint has been resolved automatically due to user's inactivity.

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