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Antivirus Software Complaints

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Cleverbridge / Tune Up Utilities 2014

weekday on Jul 16, 2018

I purchased tune up utilities 2014 on 10/07/18 and immediately tried to install which said would only take minutes. 6 hours later I was still having problems, I couldn't use my PC for important work that needed doing. I tried un-installing and this eventually worked overnight. I tried... Market Limited / fraudulent antivirus subscription

Insecure on Jul 15, 2018

On 1st July I received a message saying my antivirus software from McAfee Security was due for renewal and to press the button to continue protection which I duly did. The £35.40 was paid via PayPal. It was only afterwards I realised that my antivirus software renewed in January. I immediately...

Norton / norton auto renew

Kevin Murray on Jul 9, 2018

Norton I have been with Norton for about 24 years (1994 Norton Utilities) and I have never had a problem until now, three years ago I decided to use auto renewal on Norton security deluxe 5 devices, and I noticed in my latest bank statement a few days ago was an annual charge of £69.99 I did...

Avast Software / dri avast software

Gbolahan on Jul 6, 2018

On the 5th of july 2018, an authorised sum of 19200 naira was deducted from my account, i didnt order anything and I didnt even get a receipt of payment, i need my money refunded to me asap...the bank statement says i paid for dri avast software avast c...please refund my money...what kind...

Dri Spyhunter / no service or software ordered

meichen on Jun 29, 2018

My credit card has been charged for 41.99 CHF + 1.75% = 42.75 CHR for something that I never ordered. The reason for charging my credit card is not even mentioned! I do not use any antivirus and never ordred anything to this company. Under line "DRI SPYHUNTER REGHUNTR, 952 646 5288 IE" on...

Norton / norton antivirus protection - windows vista

fosterconsult on Jun 24, 2018

Received email from Norton support with the following title: "Norton support for Windows XP & Vista will be changing". At the bottom of the email explanation it provided the option to cancel the subscription ("We understand that you may have questions about this decision or that you may...

Waffle House / customer service

Angelica Boddie on Jun 23, 2018

Came into waffle house and was greeted by bre! Very nice! Very great customer service! I started talking to the cook and he was very rude. He clearly said "I don't wanna talk to u so why are u talking to me"? I've never been so disrespected by someone who works in a customer service...

Netlux Antivirus / antivirus

Amol123abc on Jun 11, 2018

Hello, The horror Complaint About Netlux Antivirus is I Experienced - One Night I sleep when I am working on Laptop and in Morning I see the Netlux antivirus is Automatically open/ work on ammy admin without my permission I mean it's very horror because ammy admin is not available in my...

Trend Micro / antivirus program

SabineJazzercise on Jun 11, 2018

I had purchased my anti virus program thru you for the past few years and had always received a notification asking me A) did I want to renew B) method of payment and if info was current. last year after many years I purchased a new computer and the store provided their virus protection...

Norton / uploading of norton security deluxe subscription

NormsD on Jun 11, 2018

Purchased norton security deluxe subscription card 26 may 18 as my subscription was to run out on 28 may 18. I proceeded to download & install as directed but code was not accepted so phoned 08081891055 as directed. The lady spoke good english but she couldn't download it either. She asked...

Norton / norton security premium

Nat Love on Jun 10, 2018

I had $164.99 taken from my bank account without my Authorisation for payment of the abovenamed product. This is not due until 1st July 2018 and I pay this manually. Upon checking your website not only was I charged this amount you also have a special for $84.99 which you did not apply. I...

Dri SpyHunterRegHunteq / unauthorized credit card charge

Tom1942 on Jun 9, 2018

Date of transaction 05/24 Reference number 2514061H11ZFWH7FF WALMART credit card I was charged for antivirus that I did not authorize I called dri told them that I did not authorize this transaction and was cut off. Their phone number obtained from Walmart is 1 800 999 2734 I did not...

Norton / fraudulent email

Chelsea 70 on Jun 6, 2018

Dear sir, I received an email which asked for money on your behalf for something I have never had, I was not happy on receiving this email they did give a reference Norto 221794 which I have given to you. The only thing I ever get from norton is computer security and have always paid for thi...

Microsoft Corporation / malware computer hacked after microsoft edge did updates on my computer automatically.

Lynda Viles on Jun 5, 2018

May 28, 2018 Automatic updates from Microsoft Edge. On may 29, 2018 front screen of my computer pops up malware virus must call 1-855-559-7512. I could not get on internet or look at anything else. I called the number. talked to Michael Adams an Indian. He claimed he work for Microsoft...

Avast Software / unauthorized credit card charges

Alice Haven on May 30, 2018

I am requesting a refund of 19.95 which was unauthorized by me, Alice Haven. It was withdrawn from my account on may 30, 2018. I have bank of america account which this charge was withdrawn from, last four digits of card is 1964. Please cancel all information you have on my account. I do...

Cleverbridge / malwarebytes

The Bag Lady on May 18, 2018

ref 133638380 The Bag Ladynm tried to renew my subscription using my Lloyds Bank business account VISA debit card Your system asks for an issue number THERE IS NOT ONE . Message then states " this type ofcard is not supported " IT IS A NORMAL VISA BUSINESS DEBIT CARD, SO WHAT IS THE PROBLEM ? I...

Arju / renewal cancellation of mcafee

Michael Bloomer on May 15, 2018

5/15/2018 contacted by Arju company claiming they are part of MacAffee. They were asking about renewal of my MacAffee coverage for $499.99. I asked to cancel. They said they would refund the $499.99. They then wanted to have my credit card number, the exp. date, the ccv # as well a...

Iobit Advanced System Care / iobit advanced system care

Stevens5000 on May 7, 2018

Here is the email I just sent the company. I purchased their so called Advanced System Care for $30 and got an activation key only to have it come up invalid: I have had it with you people. If I do not get a working licence key for Advanced System Repair Pro that I purchased today by 9 AM in...

Norton / unauthorised payments

Felv123 on May 3, 2018

Have not had a norton subscription for over 2 years. All of a sudden had a random debit from my account for £84.99. Phoned bank and claimed it as fraud. 2 days later my parents visited and bought with them a norton renewal card that had been delivered to their address. I have not lived at thi...

Avangate / antivirus renewal 5/22/18

J Arneson on Apr 29, 2018

I received an email ( telling me that my antivirus will automatically renew? I never gave anyone permission to put me on automatic renewal? I prefer to handle my own purchases and dealings on my own time and pay for them as I wish! Please take me off automatic renewal...