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Antivirus Software Complaints

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Yahoo! / false messages, saying,'your yahoo account is out of order,'

Gu
Gurdip Sara on Dec 14, 2017
The above message has started coming about 13 days back.Every time I start the computer, this message stats nagging me.Today, I saw an email saying, 'your account will be closed, positively within 24 hours, BECAUSE, I requested so.This is absolutely false. Please take immediate action to...

Norton Antivirus / scammed by geek technologies for $810.00

El
Eleanor Wither on Dec 6, 2017
My complaint is three pages long and I would gladly forward it to an email address as an attachment Briefly this started in March of 2016 when my laptop indicated it was not protected by Norton Anti-virus although I down loaded a Norton Anti-virus disc. I phoned the Norton number listed on...

Bitdefender Avantgate / awful stole my money

Im
ImJeffreY on Nov 29, 2017
Awful company I paid them and then they took another £70.00 pounds from my account and it took me 15 emails and 5 phone calls to try to get the money back I still haven't received the money. And no apology!!! I'm going to contact Trust pilot the BBC, The Times and consumer watchdog. They...

Malwarebytes / service - tech scam

De
Deb Hock on Nov 20, 2017
I was talked into buying 2 years of 'protection' for my Mac and Smartphone for &70.99, (a "discount") Was told to go toGoogle Play to download for Android. Google Play won't open on my cell phone, and a warning that Malwarebytes had been hacked into came up. I called the support number for...

Shopify / ecommerce site not working

Ke
Kelly-Ann Pita on Nov 12, 2017
#132918 Our new B2B ECommerce site is not working. We are using Shopify and Payfort. Shopify says the issue is with Payfort, Payfort says the issue is with Shopify. Neither can tell us what the problem is which leads me to believe they don't really know what the issue is. We are desperate...

Norton / unauthorized credit card charges

We
wedfri on Nov 9, 2017
on 31/08/16 I've received email from Norton - automatic renewal notice. I've responded with the request to cancel my direct debit details and cancel the subscription (i have not signed up up to have services renewed). My request has been actioned, I wasn't charged for subscription in 2016...

Bitdefender / unauthorized credit card charges

La
Laurence Devaux on Nov 6, 2017
I purchased Bitdefender security on November 4th 2016, and made sure I cancelled the automatic renewal as soon as I purchased it as I didn't know if I'd like the product. I actually only used the product for a couple of months but as it was slowing down my pc considerably and my dvd burner...

Avast Software / unauthorized credit card charge - refund request

Pa
Parissa Mokhtabad on Nov 5, 2017
So I tecieved an E-mail about automatic renewal of avast software called avast cleanup 6 days ago. Becuase I didn't want it I clicked on the link for my subscriptions portal. And Then the website told me: We are sorry, an unexpected error occurred processing your request. Please try again. So I...

Safecart / purchase of reimage

Fr
frmichaud on Nov 5, 2017
SafecartYou charged me 139.60CAD for a one year 3 co mputers for ReImage Transaction Paypal 0SM82482FJ064010W November 2, 2017 The serial numbers you provided DONT WORKS I paid for year and I have a message that my paiement is valid 47 days I want FULL REFUND not only your sofware dont solved the...

Avast Software / billing

Ju
June Booker on Oct 31, 2017
I cancelled my premium membership december 10/2015. I don't know how I missed this but they charged me 53.11 on march 6 of this hear an again on october 29th. I haven't had this for 2 years and all of a sudden they start charging me again. Trying to get a hold of this company is a...

ammyy.com / scam alert!

Br
brielle33 on Oct 27, 2017
This company consists of scammers. I, just like many other people, got a call from them saying that my computer was attacked by lots of viruses and that their system had caught signals going from my PC (what?). Who would believe this crap? The representative recommended me to visit their...

Euan Pearson / avast antivirus

Eu
Euan Pearson on Oct 18, 2017
I am writing to register a serious complaint. I returned from holiday in September to discover I had been hacked. On my bank statement I noticed 3 payments to Avast on the same day, 21 August 2017: £44.99, £39.99 and £49.99. I immediately rang your Helpline and spoke to Jack Harris on Ext...

AVG / avg ultimate subscription service

Wh
whydoineedadisplayname? on Oct 4, 2017
I did not renew my AVG subscription because my wife was having problems with her laptop and decided to invest in getting the AVG guys to fix it and install AVG Ultimate with its extra devices option. They did a good job. I tried to use one of these extra device options to install the latest...

Barry Edelstein / malwarebytes

Ba
Barry Edelstein on Sep 26, 2017
My name is Barry Edelstein, and I received an unauthorized charge on my American Express card of $79.90 from "CBI*CLEVERBRIDGE INC." for ( Malwrebytes ), Date 8/01/17. via Paypal. I didn't order anything from you, and to my knowledge have not updated any subscriptions The original charge for...

Webroot / auto-renewal

Al
alghadanti on Sep 25, 2017
Webroot spammed my inbox with auto-renewal notices, I used the provided hyperlink to opt-out of auto renewal, but they still charged my credit card. After contacting them to reverse the charge, a 5 dollar difference in the charge and refund was still there. They told me to take it up with...

Patricia Seaborn / antivirus software

Pa
Patricia Seaborn on Sep 21, 2017
I have NOT applied for nor ordered any antivirus software nor have I given my permission to debit my acct. for any product over the web!!! Apparently my info. Has been hacked and I expect my acct. to be refunded for the full amount of $79.99!!! I am not releasing any other info. over the...

Norton / automatic renewal

St
SteveJack3 on Sep 20, 2017
I have tried to resolve my issue on chat, but the Supervisor left the conversation and I gave up (text of live chat below). Perhaps if you reviewed the chat below, it would give you sufficient information to suggest a solution to my issue? In summary, a very old account with dormant email...

Kaspersky / auto renewal on acct 12157571242

Ca
Carol Bourland on Sep 18, 2017
Have a charge on my checking account for auto renewal. I want this cancelled. It was not due to be renewed until October 4. So I called my bank I am requesting that this not be paid. My old email was bourland@eatel.net. I no longer have this equipment that it was installed on. Please do...

Cleverbridge / unauthorized bank charge

Jb
JBouse on Sep 17, 2017
Received an unauthorized charge on my debit card for $66.14, from a company called, "cbi*cleverbridge, inc." on 09/17/2017. I called the number on my bank statement [ (800) 799-9570] which was answered by a recording that explained they are a third-party billing company, and that thi...

oooooooo / email problems

Ma
makagen on Sep 14, 2017
I need to chat to a live person, as it wont make sense otherwise. But here goes- im trying to shop on wish but cant, as wish has 3 different emails for me.(my own errors)sorry. i have tried to cancel / delete them, but it wont do it. my real email is there as well, but when i try that, it...
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