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Antivirus Software Complaints

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Avg Security / pop ups that are unauthorized and unauthorized credit card charges, unethical behavior, nuisance by tying up my computer,.

Sharon Day on Apr 20, 2017
I found an unauthorized charge on my credit card from this company. They said it was a renewal. I had never ordered or used this program and after many conversations I was finally able to get a refund. I removed this unauthorized service from my computer and I told them I did not ordered...

AVG / AVG Protection

matt mclaughlin on Apr 6, 2017
I hope you all fall of the earth you suck i am writing complaints all not as we spaek 5 websites as you will not publish you are the worst company in the world 4 hours i was lied to then a guy keeps saying if i keep talking he is hanging up and i said but i am not even talking and Alex (a...

McAffee / Antivirus total protection

Gloria Jennings on Apr 6, 2017
I am trying arrange refund of the automatic renewal subscription order no CS1876708869 which was an automatic renewal which duplicated a purchase I had already made on line I rang your service no today 0800 028 7581. Only to be told you could not do the refund call Ref 2217201124 Reason give...

Avast Software / Dri avast software for $49.99

Judith Sims on Mar 22, 2017
This amount of $49.99 was charged to me and I did not authorized you to do this charge. It said this was on order id 17435243000.. I expect this charge to be taken off of my bank account.. In the future, your company should contact me by phone, and ask me if I wany this virus protection...

Janette Thompson / Antivirus

janette thompson on Mar 14, 2017
I had ask for your help in getting rid of Dingit.tv. You program did not accomplish that and you said you said it could be cancel any time., I tried sending email to you with no response, I tried contacting on website without success. I have received my credit card bill today and you have...

Paddle.com Market Ltd / Tweakbit / Tweakbit pcrepairkit / tweakbit file recovery

Samarold on Mar 5, 2017
I did not knowingly subscribe to Tweakbit, I ordered these products for a single use, found that they were not able to do what they claimed, which made them unsuitable for the purpose for which they were purchased and deleted them after 3 days. I wish to cancel my ''supposed'' subscription...

McAfee / Mcafee antivirus

dazzled_2 on Mar 3, 2017
After 11 months of a paid subscription to McAfee Antivirus I got the Zeus virus! I asked for help because it wiped my hard drive clean.. They said not their fault, that they could not catch all viruses and told me I would have to take it somewhere for repair out of my pocket!!! And they...

Iobit Advanced System Care / No customer support

DrJim on Feb 20, 2017
Tried free version. Seemed to help speed up my computer so paid for Pro version. Unable to run certain programs now. Cannot figure out how to "whitelist" the programs. Online info useless. > 1 h 20 min on the "24/7 telephone support"- nothing. Have left online support request. Not...

Iobit / Advanced systemcare pro

kent walton on Feb 15, 2017
I purchased Advanced Systen Care PRO. When I could not install the program following their instructions I called 800 941 8139. The rep.( Jeremy) said he needed to take control of my computer to install PRO. Once in control he said I had serious problems and I needed to buy a program for...

Avira Operations / Avira total security suite

wand.zonn@gmail.com on Feb 15, 2017
A installation problem persists. They couldn't solve it. They made accept refund. Although it was not my desire. They keep saying my PC configuration was not good and the problem was solely mine. Truth is, I've bought Karpesky Total Security with my refund, and installed like a...

Avira / Avira total security suite

Wanderley Zonneveld on Feb 14, 2017
Dear friends from Avira, I have bought in 1/13/2017 the most advanced antivirus from your firm, namely: Avira Total Security Suite. The data regarding the aquired Suite follows: Avira Total Security Suite 12 months - 1 device electronic delivery 9FZZZ-ZZZVF-L2Z5X-ENBRB-2NY42 It worked for a day or two and stop...

Kaspersky / Anti virus product

C Suzanne on Feb 12, 2017
I have had nothing but trouble with this product. I used my password for almost a year, before I kept getting an error message telling me that my password was incorrect. I changed the password, and now that one won't work. They said they would send me a reset e-mail but I haven't gotten it...

McAfee / Internet security

christay on Feb 10, 2017
Although I was subscribed for Macafee security until January 2017, they took £89.99 from my account without my authorisation in May 2016. I didn't notice until December of that year when the usual annual payment of £89.99 was taken in the December. I contacted them and asked for the May amount...

Myself / Mcafee antivirus

maxterusa on Feb 6, 2017
I thought I was buying a CD but in the package was just a product key #. This is very misleading. Then when I tried to instal it on my 3 year old computer (which is a high quality Dell computer with window 10) it wouldn't let me download the program. I called mcaffees company &...

Kaspersky / Disappointed

Arnold on Feb 6, 2017
I bought an official Kaspersky antivirus software with a product key. I wasn't able to install it on my PC. When I tried to enter the security key it said that key was incorrect. I tried again and again and it took me nowhere. Then I went to Kaspersky website and found their email addre...

AVG / Refund

tonking on Jan 23, 2017
I bought HMA Pro, AVG constantly having pressed me to get it, on 4th January 2017. It didn't work. I asked by phone for a refund on 5th January. I was told that this would be "escalated to a high level of support" and asked to send a screenshot of my payment, which I did. I was told I...

Dri Spyhunter, Enigma Software / Unauthorized credit card charges and unethical behavior

Achim Hall on Jan 21, 2017
We received two unauthorised charges from DRI Spyhunter for € 35, 69 and 41, 64 on december, 27th 2016. We understood that they decided to renew our computer antivirus for one more year without our confirmation. So, what we would like now is : 1. Give back the money immediatly. 2. Never charge u...

Bitdefender / Bitdefender internet security

Stan Da Man on Jan 16, 2017
On 01/13/2017, Avangate charged my credit card without authorization for the renewal of Bitdefender Internet Security. My Bitdefender account indicated that there were 194 days left on the account and that the auto renewal was turned off at the time of the renewal purchase. Furthermore...

Trend Micro / Unauthorized charge on my credit card

Eileen Kad on Jan 10, 2017
I cancelled trend micro a few years ago AND this is a new computer that doesn't even have your program. Please refund the credit card charge. 12.28.16 $35.95 Even if you did not turn off the automatic renewal I have not had this charge on this computer until now. Someone is mis using information. Thank you, Eileen Kadlec PS I do not live in the US at present

Trend Micro / Karan #120

sylviag on Jan 8, 2017
Today I called customer service and spoke to Karan #120. I am having problems downloading your premium security multi device protection. I was on the phone for an hour and 9 minutes to be exact. The problem never got solved. I was told I had to purchase network firewall! For the amount of...
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