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Antivirus Software Complaints

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Cleverbridge / cbi*malwarebytes 111976864

Su
Suzette Atwood on May 18, 2017
I was charged twice for the same thing ( Malwrebytes ). Listed above is the second charge on my credit card on the same day. I only need one so please REFUND me one of the 59.99. This charge was May 7 2017. I wanted one not two. It would be nice if there was a way to contact someone by...

Norton antivirus / they keep charging me for the software even after I called them

Pa
Patricia Schurr on May 17, 2017
I talked with a gentleman a Norton Antivirus when I saw the first charge and told him I did not want it as I had something else on my machine. He insisted that I had nothing on it and he could give me the software for half price. He also said that they had taken the automatic charge off of...

Norton / norton staff dint follow all the procedures to help me, my problem is not yet fixed

Na
naitik810 on May 17, 2017
NortonHello, I am writing to let you know that I am a regular customer of Norton Product based in Auckland New Zealand. I have purchased more than 100 licenses for Anti-Virus, Internet Security & Norton 360 under my two email addresses naitik810@gmail.com & lotus_subA@hotmail.co.nz I recently...

Avast Software / avast secureline vpn

Ha
hanafi rusli on May 15, 2017
I want to ask why my credit card charged Rp. 1.400.000 at digital river ireland, shanon ? Below I attach the order letter & product in my order Order ID: 24748888862 Order Date: May 14, 2017 Name: hanafi rusli Address: 15000 Email: pau.serpong@gmail.com Product SKU...

Avast Software / Internet Security

Cl
Claire Paterson on May 10, 2017
I purchased a new laptop in November 2016 and received 6 month free Internet security I purchased clean up and then on 27th April 2017 I purchased 2 year subscription to Internet security as soon ands his was and scripted I lost all use of my laptop lost Google, access to Windows and had...

Upclick / windows 8 pc repair

Co
colin martins on May 4, 2017
I purchased software with technical support online from upclick paid in paypal to repair my windows 8 program after a virus atack. After running the software for one hour the program jammed so I phoned for technical support and was told I would now need a techician to take over as the...

Avast Software / (no subject) refund stolen from my bank account without permi

La
Lavonne Reaves on May 4, 2017
The response for money taken from my account illegally. I have over 2, 000 emails in my account your statement is that I was notified about my auto renewal in my email account. I checked my email from March 1st thru March 31st. There was no email from Avast asking for renewal. I checked my...

Avast Software / Money withdrawn for my bank account illegally

La
Lavonne Reaves on Apr 29, 2017
I was looking at my bank account online I noticed I had a charge of $59.99 which was made on April 21, 2017 from Dri Avast software Minnetonka Min. I D #9551558006 ticket # 796278 . I haven't renewed nor have I made a mistake in ordering anything from Avast software this year. I called to...

Safecart / spyhunter

Et
etourneau on Apr 29, 2017
Bonjour, Le 28/04/2017, vous avez prélevé sur mon compte 41.99€. Ce logiciel a été installé pour seulement 3 mois puisque mon ordinateur a planté, en plus votre logiciel n'a servi a rien. J'ai un nouvel ordinateur mais je n'ai forcément plus votre logiciel. J'aimerai donc qu'on me rembourse...

Letgo / people

Wi
Will not disclose on Apr 28, 2017
My account was hacked a few weeks back and I created a new account to be able to get back on I need a house cleaning service done for my house because it's very messy then I am accused of all sorts of crazy things on your site I will be deleting it and possibly suing if anything leads to...

Avast / unauthorised credit card charges

Ar
Arthur Mitchell on Apr 27, 2017
Our Avast ID# 14123248400 On 30/03/ 2017 we were charged $120.74 on our credit card . Ref 990104. On 5/03/2017 we were charged $63.24. Ref 990703 As we are showing we have cover until September 2017 this is obviously the correct 6mths fee paid on 5th March. The $120.74 charged 25 days later...

Avg Security / pop ups that are unauthorized and unauthorized credit card charges, unethical behavior, nuisance by tying up my computer,.

Sh
Sharon Day on Apr 20, 2017
I found an unauthorized charge on my credit card from this company. They said it was a renewal. I had never ordered or used this program and after many conversations I was finally able to get a refund. I removed this unauthorized service from my computer and I told them I did not ordered...

AVG / AVG Protection

Ma
matt mclaughlin on Apr 6, 2017
I hope you all fall of the earth you suck i am writing complaints all not as we spaek 5 websites as you will not publish you are the worst company in the world 4 hours i was lied to then a guy keeps saying if i keep talking he is hanging up and i said but i am not even talking and Alex (a...

McAffee / Antivirus total protection

Gl
Gloria Jennings on Apr 6, 2017
I am trying arrange refund of the automatic renewal subscription order no CS1876708869 which was an automatic renewal which duplicated a purchase I had already made on line I rang your service no today 0800 028 7581. Only to be told you could not do the refund call Ref 2217201124 Reason give...

Avast Software / Dri avast software for $49.99

Ju
Judith Sims on Mar 22, 2017
This amount of $49.99 was charged to me and I did not authorized you to do this charge. It said this was on order id 17435243000.. I expect this charge to be taken off of my bank account.. In the future, your company should contact me by phone, and ask me if I wany this virus protection...

Janette Thompson / Antivirus

Ja
janette thompson on Mar 14, 2017
I had ask for your help in getting rid of Dingit.tv. You program did not accomplish that and you said you said it could be cancel any time., I tried sending email to you with no response, I tried contacting on website without success. I have received my credit card bill today and you have...

Paddle.com Market Ltd / Tweakbit / Tweakbit pcrepairkit / tweakbit file recovery

Sa
Samarold on Mar 5, 2017
I did not knowingly subscribe to Tweakbit, I ordered these products for a single use, found that they were not able to do what they claimed, which made them unsuitable for the purpose for which they were purchased and deleted them after 3 days. I wish to cancel my ''supposed'' subscription...

McAfee / Mcafee antivirus

Da
dazzled_2 on Mar 3, 2017
After 11 months of a paid subscription to McAfee Antivirus I got the Zeus virus! I asked for help because it wiped my hard drive clean.. They said not their fault, that they could not catch all viruses and told me I would have to take it somewhere for repair out of my pocket!!! And they...

Iobit Advanced System Care / No customer support

Dr
DrJim on Feb 20, 2017
Tried free version. Seemed to help speed up my computer so paid for Pro version. Unable to run certain programs now. Cannot figure out how to "whitelist" the programs. Online info useless. > 1 h 20 min on the "24/7 telephone support"- nothing. Have left online support request. Not...

Iobit / Advanced systemcare pro

Ke
kent walton on Feb 15, 2017
I purchased Advanced Systen Care PRO. When I could not install the program following their instructions I called 800 941 8139. The rep.( Jeremy) said he needed to take control of my computer to install PRO. Once in control he said I had serious problems and I needed to buy a program for...
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