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Antivirus Software Complaints

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Wondershare Software / fotophire editing toolkit

Sa
on Apr 3, 2019

I ordered the Fotophire Editing Toolkit on 3/21/19 because I needed a photo enlargement kit to finish a project. As soon as I received the kit online, I realized that it didn't include photo enlargement capabilities. That was in a separate kit. I immediately tried to follow the online...

DRI AVG Technologies / unauthorized credit card charges

El
on Dec 10, 2018

On Nov. 8 a transaction was made on my credit card and then posted on Nov. 9 for $119.99. This must be an automatic charge because I have paid it before but I do not know how to stop this and I do not use AVG on my computers. I do want the full amount refunded to my account and then...

Norton Standard 1 Device / norton standard 1 device

Ke
on Dec 2, 2018

Hi i recently bought the above 1 yr subscription because i was notified that my original subscription was running out by Norton, when i tried to put in the product code i was initially told via email that this was successful after my original end date with my Norton subscription i was told...

DRI Kaspersky Lab Orderfind Com IE / unauthorized credit card charges

Li
on Oct 29, 2018

Refund the sum of $109. 99 Canadian dollars which was, unauthorized charged to my Credit Card refund the above amount back to my The Affirm Master Card the last four numbers are ... ... ... 1998 expiry date 09/20 This is Linda G Gerbrandt of Grande Prairie, Alberta Canada Phone [protected] I am not happy. Have this matter cleared up quickly, Thank you

Dri*Avast Software Shannon IRL / Avast software

Mi
on Sep 22, 2018

I have been charged S$111.10 for Avast Software which I have not renewed or subscribed on 30 AUG 2015 through my credit card. I have informed my credit card company about this matter and they advised that I lodge a complaint for fraudulent charges and to make arrangements for immediate...

Bernd Andraschko / unberechtigter geldeinzug von paypal.

Be
on Jul 24, 2018

Sehr geehrte Damen und Herren, von Ihrer Fa. wurden 16.6.18 unberechtigt 19, 99€ eingezogen worden, am 19.7.18 wurde von Ihnen 34, 99€ eingezogen und am 24.7.18 wurden wieder 29, 99€ eingezogen worden. Es wurde Geld bei PayPal eingezogen ohne Erlaubnis da ich nichts Bestellt oder von...

Paddle.com Market Limited / fraudulent antivirus subscription

In
on Jul 15, 2018

On 1st July I received a message saying my antivirus software from McAfee Security was due for renewal and to press the button to continue protection which I duly did. The £35.40 was paid via PayPal. It was only afterwards I realised that my antivirus software renewed in January. I immediately...

Netlux Antivirus / antivirus

Am
on Jun 11, 2018

Hello, The horror Complaint About Netlux Antivirus is I Experienced - One Night I sleep when I am working on Laptop and in Morning I see the Netlux antivirus is Automatically open/ work on ammy admin without my permission I mean it's very horror because ammy admin is not available in my...

Dri SpyHunterRegHunteq / unauthorized credit card charge

To
on Jun 9, 2018

Date of transaction 05/24 Reference number 2514061H11ZFWH7FF WALMART credit card I was charged for antivirus that I did not authorize I called dri told them that I did not authorize this transaction and was cut off. Their phone number obtained from Walmart is [protected] I did not...

Arju / renewal cancellation of mcafee

Mi
on May 15, 2018

5/15/2018 contacted by Arju company claiming they are part of MacAffee. They were asking about renewal of my MacAffee coverage for $499.99. I asked to cancel. They said they would refund the $499.99. They then wanted to have my credit card number, the exp. date, the ccv # as well a...

Hitman Pro Scam / support center scam

Te
on Apr 29, 2018

We experienced a serious scam attempt by the Hitman Pro support center--which appears to be in India. Since Hitman offers no way to contact them, it's unclear whether their support center is outsourced or is part of their organization. My wife unknowingly gave access to their version of...

Norton / McAfee Software @ DRI Trend Software / improper renewal

Dr
on Apr 21, 2018

In the last two days my citibank acct was billed $85 for DRI * Trend software, a front for Norton and Macafee security software, which I did not approve or order. Please credit my citibank card for the unauthorized payment. In the event that your company won't process this legitimate...

Global Rep Repair Jill / deletion of my complaint

Sa
on Jan 4, 2018

Spoke with a few companies claiming they can remove and delete false complaints and this is one that said they could and was unable to deliver on their promise. Did some research on Jill who it looks like is the owner of the global rep repair website. Wasn't really helpful and had quite...

Barry Edelstein / malwarebytes

Ba
on Sep 26, 2017

My name is Barry Edelstein, and I received an unauthorized charge on my American Express card of $79.90 from "CBI*CLEVERBRIDGE INC." for ( Malwrebytes ), Date 8/01/17. via Paypal. I didn't order anything from you, and to my knowledge have not updated any subscriptions The original charge for...

Patricia Seaborn / antivirus software

Pa
on Sep 21, 2017

I have NOT applied for nor ordered any antivirus software nor have I given my permission to debit my acct. for any product over the web!!! Apparently my info. Has been hacked and I expect my acct. to be refunded for the full amount of $79.99!!! I am not releasing any other info. over the...

oooooooo / email problems

Ma
on Sep 14, 2017

I need to chat to a live person, as it wont make sense otherwise. But here goes- im trying to shop on wish but cant, as wish has 3 different emails for me.(my own errors)sorry. i have tried to cancel / delete them, but it wont do it. my real email is there as well, but when i try that, it...

WireTransfer / avast endpoint protection suite

Di
on Sep 5, 2017

#918786 Paid license renewal for order via wire transfer but we did not include the reference number. The order has been cancelled and the funds have been transfered D Diego Velazquez reported 21 days ago * MSG Re URGENT ... (48 KB) MSG Avast - Paym... (29 KB) D Diego Velazquez said 20 day...

Dickinson Ready Mix Co / suspicious email

Dr
on Jul 14, 2017

Dear client. We've been trying to deliver the parcel to your address but nobody was not at home. Please download a postage provided documents to your PC and print this out. We would appreciate if you visit the closest Canada post facility by the end of the day and receive the...

Janette Thompson / Antivirus

Ja
on Mar 14, 2017

I had ask for your help in getting rid of Dingit.tv. You program did not accomplish that and you said you said it could be cancel any time., I tried sending email to you with no response, I tried contacting on website without success. I have received my credit card bill today and you have...

Paddle.com Market Ltd / Tweakbit / Tweakbit pcrepairkit / tweakbit file recovery

Sa
on Mar 5, 2017

I did not knowingly subscribe to Tweakbit, I ordered these products for a single use, found that they were not able to do what they claimed, which made them unsuitable for the purpose for which they were purchased and deleted them after 3 days. I wish to cancel my ''supposed'' subscription...

Enon Inc / Malware scripts

Ca
on Dec 30, 2016

I just want to make it known that Enon Inc. is responsible for online malware. The malware is the one that says "Critical alert from Microsoft.com, you computer has been infected, please call us...etc." and they lock your browser so you can't leave the window or change tabs. This i...

Upclk.Com sliema mh / Software to remove viruses and speed up system

Li
on Nov 17, 2016

The software I bought from this company did not work. I had to take my machine to the repair shop. The tech said he had to remove the software from the machine and restore the operating system. it cost me $110 to put it back in working order. 10/3/2016 - Bought software for $34.95.. 10/3/2016 to...

YAY Services / Scam computer services

Je
on Oct 28, 2016

Last September my computer froze and I got a message that appeared to be from Microsoft or Apple telling me to call a number for help. It was Yay Services. They said my computer was infected with viruses and malware, I had no firewall, and my IP address was affected so all our internet...

Emsisoft / Anti Malware

Ac
on Dec 7, 2015

I downloaded an Emsisoft Anti Malware one month free trial on 10/31/2015. At that time the Windows Vista OS was supported. I purchased the same software on 11/28/2015 not knowing a new version that does not support Vista after March 2016 was released on 11/23/2015. The purchase was made...

Sach Solutions / Network Protection

Re
on Dec 5, 2015

This company is filled with a bunch of liars who scam others out of their money and do not fulfill their promises. I hope one day you all know what it is like to be taken advantage of. I purchased network protection for my PC at the price of $199.99 on October 8th, 2015. I did not want to...

Iolo / Support

Re
on Dec 5, 2015

Iolo customers support is so bad, it makes all of their products not worth buying. If you call their number, the automated voice gives you several selections to choose from (i.e. press 1, for this, press 2 for that, etc.) Do not bother. The only number that works is "5". None of the other...

Seven Servos Software / Techutilities

Ed
on Oct 26, 2015

purchased program for 250.00 they worked on my pc twice. its all messed up I cant pull up my apps now there is no help chat and a phone number for some kind of clearing house that #[protected] is supposed to be for refund I want my pc back up

DRI*Spyhunter / Billing & renewal

Gr
on Oct 10, 2015

In April 2015 I got something I was billed for from above company. At first it was for $75.75. I see from my records that I got credit for what I thought was concerning this whole sham order. I received a credit of $43.29 at that time along with a cancellation notice. In Sept 2015 I got an...

CyberDefender / Unauthorized charge

Ki
on Oct 9, 2015

I do not have an account number, date of incident, etc. I just discovered (my fault for not paying attention) that I am being charged for cyberdefender on my card. I remember downloading this and had to immediately cancel bc it did not work with my computer. It froze my computer. I...

www.win31.us / These People Scammed me with 200$

Re
on Aug 14, 2015

Its a microsoft Tech scam. Those people call me and told me that they are from microsoft and i had a virus in my computer. then they show me fake virus and ask to pay 200$ from western union.They told me to remmit money to india and i say no those people LOCKED MY COMPUTER, So i trace down...

Lookout Mobile / App request

Pa
on Aug 3, 2015

Lookout would not update from Google play. It said error can not update after 8% of downloading. Them I got an email telling me to delete my Google account and reinstall. Well all that did was remove everything from my phone and now I can't get back into Google. They will not respond...

Myresellerhome.com / One of the biggest fraud and web hosting company no one is technical for resolving any issue

Hr
on Aug 1, 2015

One of the biggest fraud and web hosting company no one is technical for resolving any issue I would like to make a complaint against myresellerhome.com .This is a very bad service provider and ripping me off. i am a re-seller this 3 yers but again and again my website is going to down and...

DRI*Trend Anti virus / Unjustified charge on credit card

Rf
on Jul 29, 2015

I had a similar issue. I didn't want the service anymore but still got billed. There's no address to be found to contact. The german branch said they had nothing to do with it. I would like to cancel the service and get reimbursed for the last bill that was charged to my credit card on June 21st. R. Frei

antivirus software called android armor / debit of a sum of 8929.58 from my account

Bo
on Jun 14, 2015

I discovered a sum of 8929.58 naira being charged to my debit card today June, 14 2015 from this company. I purchased their service of antivirus software called Android Armor on the 30th may 2015, a sum of $0.99 was debited from my accoint and I deleted the software from my phone when...

Speedy PC Pro / Scam/Ripoff

Do
on Jan 29, 2015

My computer was infected with a virus. Ordered product, connected to a "technician". Negotiated a price for services & 1 year subscription ($185 for 1 year @ $15 / mo.) . Was informed i could pay for entire 1 year subscription up front. I did so. "technician" needed remote access to my...

Caddle Business Solution / WASTE OF MONEY and TIME

Jo
on Jan 20, 2015

This anti-virus company was recommended by a Microsoft Technician so I assumed that my problems would resolved. I did get support but sometimes it was difficult to reach them. When I did I would have them scan my computer and it would take hours and left it overnight to scan my computer...