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Consumer Complaints & Reviews in Charlotte, North Carolina

Benjamin Franklin Plumbing / pricing overcharge/work not done!

Gulable! on Feb 20, 2018
Asked BF to come out and fix a leak in water line at meter, I dug a hole down to expose the pipe, BF said the 3/4 in pipe was leaking and capped it. Stated it was fixed! Cost $592.00 30 minutes later the whole filled up with water. BF stated they would not warranty work unless I paid $1000...

General Motors / 2010 cadillac srx vin 3gyfnaey0as645865

Tujawana on Feb 18, 2018
I purchased this vehicle from south charlotte cadillac on 3/5/2016 and since then I have had this care in for service for the same issue 3 times. The issues I am having is I am driving this car and it will stop accelerating at any given moment without warning. There are lights that appear...

Family Dollar / tractor trailers parking overnight in the store parking lot

lassiedog on Feb 15, 2018
There was only 1 tractor trailer parking in the store parking lot over night, so now there are 3 different tractor trailers parking overnight and also are not family dollar trucks! The wives or friends are coming to the lot and picking the truck drivers up and sometimes they are left there...

Life Time Fitness / discrimination

Chyna Weston on Feb 14, 2018
I chatted with someone online before going in to the facility and I spoke to someone on the phone as well, the night before. They gave me information without a problem on what I needed and what was included to do the one day pass. My boyfriend and I went in, we communicated with employee...

Zale Jewelers / Zales.com / customer service.

Thientru123 on Feb 11, 2018
My name is Thien Truong. I was a Zale store yesterday between 7pm -7:30pm at Northlake Mall in NC 28269, hoping to buy a ring that was on sale for $999 original is $1999 for my wife birthday plus Valentines gift. The two employees was busy assisting the two sisters so I waited patently for...

Panera Bread / online ordering/customer service

cobr5182 on Feb 7, 2018
February 7 2018 mobile order # 186500570 cafe order 953976 After a long day at school, I made an online order to the Panera bread in Waverly place Charlotte NC. I listened while the guy verified the order and someone in the back agreed that it was correct. Upon getting home I opened my salad...

Costco Wholesale Corporation / ge washer and dryer

washerdisaster on Feb 7, 2018
1/3/18 a delivery company on behalf of Costco was making a delivery to the house. They broke the leg off the washer pedestal and still tried to install it although the washer was not stable. I refused delivery. Called costco online and they stated that they had to do a return/refund and...

Carmax / total loss of vehicle

Sheena Smallwood on Feb 6, 2018
Hello, I purchased a 2009 Chevy Tahoe from Carmax in May 2017. My truck was then totaled in Dec.20, 2017. I only had it for 7 months. My insurance paid $20189.96. I informed Carmax finance the day of the accident and told them that the truck was in an accident and I think its a total lo...

HMSHost / breakfast - stock car cafe charlotte international airport

paulus hook on Feb 6, 2018
Ordered breakfast at the stock car cafe, charlotte international airport on january 24, 2018 and the meal was inedible, improperly cooked and there were tiny portions. Where do you get robin's eggs for breakfast? One slice of toast and sausage that was cold in the middle. Only saving grace...

Empire Flooring / flooring

Paulette Cohen on Feb 4, 2018
I paid $4000.00 for kitchen to be tiled. The grout grout as the wrong color. Soon the grout began to crack away from the tile. They came and cleaned but did not repaire grout. They were rude and said they would fix it for another $650. I'm still complaining but they say it's not their...
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