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Consumer Complaints & Reviews in Reno, Nevada

Charter Communications / new services

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John Vu on Sep 12, 2017
I'm trying to switch phone and internet services for my business from AT&t to your company. My first appointment for installation was on 8/23/2017 . I was not informed by Charter that I needed a tech( from a vendor) that day for the cross over, so Charter people came and nothing was done...

Wendy’s International / The Wendy's Company / customer service/food

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cleverusername12 on Sep 4, 2017
The South Virginia Street location in Reno NV is awful. Long lines and cashiers will stand and look at you for minutes before taking your order. I waited 1/2 an hour for 1 cheeseburger and didn't get what I ordered at all. I was going to take it back but there was no one near the counter...

Lorraine Pirretti / NOT reimbursing when I ask to exchange Items they did not have !

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Lucrece on Aug 31, 2017
I just talk to customer service at Beyond the Rack to exchange 2 blouses I purchased in size M for a L. The blouses are made extremely small I normally wear size M . They did not have any L so I ask to refund my purchase. I was told THEY DO NOT REFUND, THEY ONLY ISSUE A CREDIT after...

Big Lots / ad that wont be honored along with rude manager (fireplace 72 cherry for 419.00)

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Penguin Love on Aug 30, 2017
Why wont anyone in your stores honor the ad? Mel at the reno store was very rude...He stated he had one but wont sell it then he went left and of course being the customer i shared my disappointment. 72" Cherry Console Electric Fireplace $419.00 Orig. $599.99 Save $180.99 (30%) No Reviews 72...

Grand Canyon University / working on my masters

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Jennyoro on Aug 7, 2017
I am currently working in my master's in counseling and was dropped from my practicum because the site said I did something unethical and that they had spoken to me about it, neither was true. I then went out of town for a few days and was told by GCU that my practicum site filled a...

Blue World Pools, Inc. / cancelling contract contract without penalty

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Noel25 on Jul 24, 2017
So, To begin with. Let me say we sent our cancellation papers by FedEx. It was received at BWP within the 3 day period. I wanted to share what we had to do in order to cancel. First thing... We wrote an written letter. Put an X across the contract. We also signed & dated it. Sent it on it'...

Motel 6 / I am complaint about my wife's both legs got infection from ur bed in room!!

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WatchingU777 on Jul 13, 2017
Hello my name George. And my wife had complain about her both legs and I was shock I took pic of her both legs and she had infection red dots on her legs it cause where come from bed in motel rooms. And u need do something about that or I will contact FCC. And Health Dept. And we suffer no...

Ford Motor Company / service

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joel scarpulla on Jun 7, 2017
I have a 2013 F350 with 20, 000 miles and this truck was serviced by Jones West Ford. I have had problems with the rear view camera not working half of the time, retractable mirrors only working part of the time and bad acceleration when passing or merging into traffic and I was told they...

Sell-your-cell / Scam!

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Oisma on May 31, 2017
I made a huge mistake when I decided to use Sell-your-cell, they are real scammers, so if you are thinking of using their service then better don't. I sent them my phone and two weeks later was contacted by someone from Sell-your-cell who told me that I will get payment within a week but that...

Olive Garden / service and payment machine

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Janett Massolo on May 19, 2017
I am writing to complain about the customer service I received this week at the Olive Garden in Reno. I am a senior woman and the waiter called me sir. I ordered soup and he asked if I would like cheese, I said yes, he sprinkled about 1/4 teaspoon on top and said" isn't that enough"? My...
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