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Consumer Complaints & Reviews in Lansing, Illinois, United States

Americas Best Value Inn & Suites / jacuzzi room

Jan 27, 2019

I work 16 hour shifts so to relax my husband and I rented a jacuzzi room for a romantic relaxing night. We filled the tub as soon as we turned on the jets brown stuff came flying out of the jets and into our tub. We called the front desk. Your employee came over and could not figure out...

Popeyes / lansing mi location

Ka
Dec 04, 2018

I have went to popeyes lansing, mi on mlk blvd location. On two different days in the last week requesting the holiday feast I was told twice the do not have the holiday feast at there location. Well last night [dec. 3 2018 ]was the second attempt and they said they only had all other...

Lease Finance Group [LFG] / receiving bills after service has been cancelled 6 years later

Mr
Oct 24, 2018

I had a business and closed in 2009 and I'm still receiving a bill I'm assuming from retriever credit card services witch in 2009 I cancelled also with retriever was a man named Clayton Denton he had to relocate because he was ripping people off and it is not my responsibility after the...

Westgate Resorts / timeshare

Pr
Oct 12, 2018

We went to a sale seminar about the resort. And first off I feel like we were pressured into it. It's Westgate in the smokies that we got a condo at then it burnt down so we were never ever able to use. Then Westgate contacted me saying they wanted to transfer me to Orlando Westgate and I...

Mattress Firm / customer service

Jo
Oct 03, 2018

Me and my wife were racially profiled in their Lansing Illinois store. They are only about making commission of a sale. The sales associate I dealt with tried to tell me that all I want is a quote And they're in business to sell mattresses not give quotes. I told him I was going to...

Advance Auto Parts / E-Advance / employment and hiring

Ab
Sep 06, 2018

I filled out a job application for Advance auto in 610 N. Cedar st.mason, Michigan on august 3rd to come in for a interview then I had a second interview a next later on the 8th. On the 3rd then had me file out the I9 form. So i waited. The manger Micheal said we will call you to me. I...

Taco Bell / I am complaining about 2 little blue pieces of plastic in my gorita

Ju
Aug 21, 2018

i am disgusted and hungry and cant even finish this taco bell. I want to know how any why i found 2 pieces of plastic in my taco bell gorita box. From the taco bell on south cedar road who ever works for you should be fired and have a whole new crew or something because my life could of...

Sprint / refurbished phones

Sl
Aug 02, 2018

About 2 months ago I switched from t mobile to sprint. Because my family's phones weren't compatible we need to purchase some that were. We opted for 3 refurbished galaxy 6s for $145 each and bought the insurance plans. The refurbished phone I got for myself has a defective speaker so no...

Taco Bell / order wrong

Es
Jul 24, 2018

The checked items shown below were missing from my order; with the exception of my request for "no sour cream". I had to scrap most of the top of my salad off to get the sour cream off. After repeating the order back to me twice, at the speaker AND the window they still got it wrong. I tried to...

Meijer / back entrance to meijer w saginaw ave. lansing mi

Ta
Jun 21, 2018

You have just made my shopping at Meijer a hated part of my week. By making all of the lanes in the back of the store short lanes, people who shop for a whole week of groceries CAN'T check out in the back of the store. There is no room for checking out. Now I have to go to the front, check...

Jimmy Jazz / theft

La
Jun 08, 2018

My returned items were sent back to the warehouse signed for by rene on may 30, 2018 however all items were not giving a refund for I have been dealing with the issue for 4 days now. I have spoken with fedex the total weight of the package sent out to the warehouse equals the weight of the...

LetGo / unethical behavior

Ke
May 25, 2018

I bought a 15inch 2011 MacBook pro from a seller (now named Ants Computers on letgo) about 2 months ago. It costed $445. Before I made the purchase, the seller showed up two hours later than the time we discussed to meet. The day after I bought it, I started having problems with opening...

Huggies / snug and dry

Ba
Apr 17, 2018

These diapers are awful. They are the furthest thing from dry!!! My son has a pee blow out every three hours if I don't change him. They literally don't hold anything!!!not When we have put him in other brands they don't do that... He lasts all night long with no mess in Luvs. Not to...

Kroger / heritage chicken

Su
Mar 29, 2018

I purchased 3 packages of your Heritage farm's boneless skinless chicken tenders, One of the packages had a rusty piece of metal with hook shape on end in which I bite into. I had made shredded chicken tacos The piece was about the size of a tooth pick. I immediately contacted Kroger on...

Steak 'n Shake Enterprises / unethical behavior

Al
Feb 04, 2018

The complaint covers three separate occasions but the latest took place 2-3-18 at 540 E Edgewood blvd. Lansing MI 48911. I enjoy the food at Steak n shake but I have a real issue with the employee service, mainly the wait staff. I am openly transgender and I receive the worst negative...

IHOP Restaurants / poor service

Up
Feb 01, 2018

We visited the Ihop on 2430 173rd St, Lansing, IL 60438 on Jan. 31st, at 10:15am.We were seated(third booth from the north, near the window), but a waiter never came to take our order. After 20 minutes we decided to ask the maitre d for the manager, who also did not show up. After an...

Meijer / return of floor cleaner

Mo
Dec 11, 2017

I am highly upset with how rude the customer service rep was at the location in Lansing MI. On Saginaw Highway. We are trying to return our carpet cleaner and the lady wouldn't let us because we didn't have the physical receipt, only a digital. She called my mother a liar and a...

Royalene Wilson / proscan tv remote #plded5069

Ro
Sep 25, 2017

I was a proud owner of my 4k TV until my remote stopped functioning and I tried to replace it. I purchased it from Walmart but the remotes must be ordered and mailed from a 3rd party. When it arrived and it did not work, I was told that they come reprogrammed and there is nothing more they...

Taco Bell / quality of the food

Rh
Sep 14, 2017

Taco Bell 032543 2990 Dunckle Road Lansing, MI 48910 [protected] Date of Service 09/14/2017 After leaving my doctor appointment, I figured I would just grab some tacos before I headed back to work. I ordered the #8 add sour cream. I get back to work which takes me less than 10 minutes via...

HP / hp officejet pro 6830

B6
Sep 13, 2017

Since printers should have about a 5 year lifetime, why did my 2 year old printer loose a print head. Could it have been from the Instant Ink Program and them using cartridges over and over again? Who knows. The tech support guy started out talking like he was going to give me this super...

Spartan Toyota / used car

Si
Aug 15, 2017

I bought a Camry 2010 from Spartan Toyota, one sun visor was broken. They just told me that was not a big deal that they would not care about it. Besides, plenty scratches on the car, where easily could be fixed but they did nothing. What this 'famous' dealer did is basically washing the...

Maureen Baran / denied check at walmart

Te
Aug 04, 2017

I went to Walmart today wrote a check for $ 275.64, it was declined by Telecheck, so I paid by credit card, got home & called the number on the piece of paper form telecheck, after having to enter my information twice for some reason, was told that my bank had me at insufficient fund...

Aaron's / sectional couch

Kw
Jul 31, 2017

We rented a sectional couch and a washer and dryer from the west Saginaw store in Lansing Michigan. The couch was supposed to be a "management special" so the full price was supposed to be $500.00. We have been paying $80.00 a month since December 2016, and we got bed bugs from the...

Dollar General / service

Ru
Jul 27, 2017

I was in store 09868 and cashier name amy was rude talk bout other employees one was about assitant manager who was working. N was working hard ever time i come in . she always jump on the registor because amy is talking to customers personal and saying how that manager is being fired...

Meijer / meijer brand fruit and yogurt cereal

Ti
Jul 20, 2017

I purchased your brand of fruit yogurt cereal which says it had yogurt and fruit clusters. I have eaten over half the box and only had 2 yogurt clusters. I didnt want just flakes I bought it because i was supposed to contain yogurt and fruit also. I am not very satisfied with my purchase...

United Parcel Service [UPS] / shipping

La
Jun 22, 2017

I went into the ups store that is located on S. Mlk blvd in Lansing, MI 48910 I needed to return an item to a store that I did not want. The company gave me a pre address paid postage label to return to them. I gave the lady the box along with the label and the invoice. Instead of her...

General Motors / 2016 malibu

Da
Jun 13, 2017

I have a 2016 Malibu. All was fine (mostly) until my car was in for an oil change and they decided to fix a recall. Well since then my auto stop will stop working. They stated that there is nothing they can do besides plug it in and see if there is a code sent back. The person stated they...

Zale Jewelers / Zales.com / online ordering

Ar
May 11, 2017

I had a complaint about the advertising of 2 day delivery, found out YES read the small print, ordered my mom ring for mother's day found out there a a 5-10 day processing, then I was told it's custom made (how) I picked the damn ring on-line and ordered a size like I've done on-line for...

Steak 'n Shake Enterprises / lack of personal hygiene

An
Apr 23, 2017

Hello! I want to start with, I'm a cook and I know how restaurants work on the inside and that's why I can only eat in the restaurants with open or half open kitchens. Stake and Shakes used to be one of my favorite places to eat. Fast, tasty and cheap. But it was until I sat at the bar...

Dollar Tree / employee with red hair that would not give her name

Am
Apr 16, 2017

On 4/16/2017 at 2433 Ridge Road, Lansing IL I was appalled by an employee that works here. I am requesting for video footage to be pulled up. I am not sure of your range, but I pray its wide enough to verify. This young lady was driving so reckless I was surprised no one was hurt. As I wa...

Jeremy Whiting / Asus pc, auto restart during hours of "inactivity"...

Je
Feb 01, 2017

On the day of 1/30/17, i was in the middle of an online exam when my pc notified me that a restart would take place during hours of inactivity, only to receive a later message saying it was taking place in minutes?... ! Got kicked out of the exam and ultimately failed!... This class cost...

Applebee's / food

Ji
Jan 09, 2017

I placed a curbside order this evening. I ordered the 2 for 25. The chips that came with the spinach dip were nothing but a bunch of crumbs. The "4 cheeez " mac was a joke.. I don't think there was any cheese on it. It tasted like plain noodles with some bacon and chicken thrown on top...

Boots Mobile Store 2398 173And Lansing / A man who sed he owns the store named aamir k station 38

Me
Jan 09, 2017

Me an my sister went in the the store location at 2398 173and lansing il 60438 To buy a phone because i lost mine i walk in an sed what kinda dills do you have going on he sed we have this lg phone on sale i sed how much he sed do you have a old number to pert if so it would be cheper i...

UPS - United Parcel Service / tracking/delivery

Br
Dec 22, 2016

12/21/2016 darren g in customer service told me delivery would be today told him tracking showed delivery was on truck yesterday and again today That I had the same problem 4 days in a row last week Again told me delivery would be today Ups stands for unreliable delivery service If given choice...

Hooters of Lansing / Service

Mi
Dec 02, 2016

Me and my significant other came to Hooters for a usual lunch. We sat at the bar, our bartender name was Tanya. She greeted us and took our drink order. I ordered a Run Runner cocktail, my usual drink I get when I come in. Today December 2, 2016 my drink did not taste as pleasant as usual...

Gymboree Online / charged and paid for jeans and pajamas didn't receive pajamas

Ro
Jan 15, 2016

Called same day delivery came package claimed to items only jeans in bag, not pajamas already paid, contracted customer service promises pajamas through mail around January never recieved will not order on line again gymboree stole my money by not putting correct items in bag making it...

Family Dollar / employee

Re
Dec 01, 2015

So Rude (Tina) only one cash register open since I walked in and shopped for 45minutes. This employee accused me of phony coupons for 50 cents then she refused to give me sale price on pajama's for little girls @ 5.00 that was on the rack. I am not going to override this she stated...

Jack's Sports Pub & Eatery / Spoiled Wait Staff

Ro
Jan 05, 2015

More than one waitress here is spoiled. A drink and meal were ordered. The wait staff person took long to bring the drink and well over 1/2 hour. Upon delivery there was no apology. The food tasted like frozen Sam's Club stuff. Later when no tip was given, the wait person looked...

Technical college / Class Scheduling Mishap

Du
Oct 18, 2013

I have been attending ITT Institute since June of last year. I had some college transcripts sent over from a four year college I graduated from many years ago. These transcripts were submitted more than a year ago, weeks before the next semester would start. I sent over COMPOSITION I & II...

Burlington Coat Factory / terrible customer service

Do
Oct 03, 2011

I stopped by Burlington before going to work to pick up some sweaters. I figured that since it was mid- day the crowds would be small and lines would be shorter. I was wrong on both counts. My problem wasn't the amount of people shopping it was the amount of employees that were...