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Consumer Complaints & Reviews in Douglasville, Georgia

Kroger / racist at kroger gas station on chapel hill

Lydell19 on Sep 20, 2017
I was at the gas station on chapel Hill . And the lady in the Booth, and her name is Boobie in very racist and rude . She skip me in line to let the white people in front . Let me say I was in line first . And plus my money is the same color as there's. I always get my gas there, but when...

Kroger / i'm complaining about the person that contacted me regarding my fall at krogers on 8-26-17

Dayna Churchill on Sep 10, 2017
I was at Krogers in Douglasville Georgia on Fairburn Road I had slipped and fell on liquid detergent tide that was in the floor the store filled out a customer accident report and numbers I left in a wheelchair motorized later approximately less than 12 hours later I was feeling the pain...

Allstate / auto insurance

Shandra cosby on Sep 2, 2017
Allstate offered us insurance at a less price do we switched from $317 per month to $289. We added windsheild coverage for $6 month. Our bill is now $591!!! I will not stop until this is resolved the agent is a liar and we are now in debt. I have recorded phone conversation from the agent...

Steak 'n Shake Enterprises / it's not right

Donna Decker Hawkins on Jul 3, 2017
We waited at least 5 minutes before anyone even acknowledged our presence. Once we were finally seated, the attached photo shows the view we had. This is both unsanitary and unappetizing. Contrary to your slogan "In sight I must be right", this is not right. Sadly, this is no different...

Kentucky Fried Chicken [KFC] / the terrible service at hwy 5 in ga

Lynette Turner on Jun 10, 2017
This KFC in Douglasville, GA on HWY needs to be shut down. The service is very poor. They have you waiting in the drive thru for 30 minutes. They stopped selling the Nashville Hot chicken. The customer service is horrible. They are not professional at all. The close the inside on a...

JPMorgan Chase Bank / Overdraft fees

Dalila Garcia Cabrera on Jun 9, 2017
I have been banking with chase for almost one year and it has been stressfull. My account was overdrawn and I made deposit before their " cut off" time. After the deposit I could see my acct positive and next day I was hit with an overdraft fee. Spoke to one rep and two supervisors and...

United Parcel Service / package not delivered

Momadukes0 on May 26, 2017
On Wednesday, May 24, 2017, I was expecting a package from JC Pennys. I was waiting on it so around 9 pm It hadn't been delivered so I checked my email and it says it was delivered at 7:40 p m. So I called UPS and they told me they would send a message to the driver and then in the morning...

Suntrust Bank / horrible customer service by branch manager

April Heyliger on May 12, 2017
Today, 5/12/17, I went to the Suntrust Branch, in Douglasville GA. I needed to speak with a Customer Service Representative. When I walked through the door, there was only 1 teller working and 1 customer service representative who was already helping a customer. Two other women sat in...

Red Lobster / customer service provided with to go order

LaZondra on May 6, 2017
I arrived at Red Lobster located at 3100 Bill Arp Rod, Douglasville, GA 30135 around 8:23pm on Thursday, April 20, 2017 and placed an order to go with the bartender and was told my order will be ready in about 15 minutes. During that time, a women came in ordered and received her order. A...

PNC Financial Services Group / treated with disrespect and prejudice when trying to cash a check from my personal account at pnc bank in douglasville, ga

BR Jones on Apr 14, 2017
I went to the drive thru at PNC Bank in Douglasville, GA to cash a check from my personal account at PNC for cash. I had my Georgia drivers license and Nicole the white teller refused to cash the check because I didn't have a Credit card or ATM card for a second form of ID. So I drove...
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