I paid $2198.98 USD for advertising, rental, and sale of my Summer Bay, Orlando timeshare on August 20, 2016. On January 15, 2019 I received a call from Brian James [protected] ext. 1130 saying he had a buyer for the timeshare. Brian asked for, and I paid, a "contingency deposit"...
I made a appointment two weeks before January 26 2019 online at the 1700 S Lucerne Terrace, Orlando, FL 32806 location. For 7:15am I've arrived at 7am. So when they called me in they immediately said We can't do the test we close at 11AM I was furious! Because that's the reason of making...
On 23 Jan 2019, at about 1929 I left the Steak'n Shake (7101 West Colonial Drive, Orlando, FL 32818) because I'd been waiting since 1908 for my order. The to-go order was 2 triple cheeseburgers with fries and was cooked by 1908 (shortly after I ordered them). The cook placed them for the...
Im originally from Orlando but I am visiting from Texas and I absolutely love shopping with Plato's! When we walked into the OBT location we were not greeted not even with a friendly smile. The girls working seemed to have an attitude, but that's me basing it off of their body language...
December 22 2018. I purchased a timeshare preview vacation. Trip cost $118 for 4 days 3 nights. I paid and extra $125 for a lock on room. Got down to stay and they told me I did not pay for add on lock room. I paid extra for holiday fee. I stay was 1 King bed and a pullout bed. Showed my...
You make a reservation and make it for a week and pay a weekly rate. Then you have to check out because of an emergency and they tell me I can't get a refund. I ask why? And they tell me that I got a discounted rate for a weekly stay and the corporate policy is no refunds. I told the clerk...
First please know I am a disabled Air Force Veteran that has 2 titanium rods, 6 bolts, 2 false discs and a neuro stimulator implanted in my spine so I can walk. I asked at check-in if parking was an issue and her response "I have never heard it be a problem" had I know about this parking...
I ordered chicken nuggets and french fries for my son, as soon as I received it there was a stain of old ketchup on the plate, mentioned it to the waiter, he took it back and not even 1 minute later he brings me the SAME food on a new plate. I expressed to him that we didn't wanted it to...
After speaking with corporate customer service, as instructed, went into the 5389 Kirkman rd #101 store. They insisted that I could only activate a sim card with them and could not activate a sim with corporate. I knew this was not true as I just got off the phone with corporate. Loosing a...
I have called numerous times about unable to use phone and charges that has been applied. January 13, 2019 Supervisor Jane and representative ken who cold transfer me back into the queue without answering any of my questions. There was a time where my daughter was trying to commit suicide...