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CareCredit Complaints & Reviews

CareCredit — complaint

I had the insurance on my account. I lost my job in July of 2019. Have been trying to figure out how I could pay the account and called numerous times. Spoke with customer rep. That reminded me of insurance. Tried to file was told that it was canceled in 9/2019. Tried to speak with...

Business & Finances  · Nov 07, 2019

CareCredit — predatory lending agency for lasik eye surgery

Care Credit is a predatory lending agency. I was sold a 24 MONTH month 0 interest promotion for my LASIK eye surgery. I received NO warning that this promotion was going to end after 12 months. NO NO WARNING at all. I signed up for paperless billing and I notice my balance was not being...

Business & Finances  · Aug 26, 2019

CareCredit — stem cell surgery

My complaint is the same as some others of making payments. I called customer service res on all levels to fix the problem and i was told problem fixed and i would get no more service charges tacked on. I am diagnosed with COPD and can't talk on phone. I was told I would be paying monthly...

Business & Finances  · Jul 12, 2019

CareCredit — customer service

I called in today to ask a question that I asked before about my husband's bill. I wanted to know why I had a $0 payment due this month because I logged in to pay and it wouldn't let me pay anything. I was told I needed authorization from my husband who works out of town. He has already...

Business & Finances  · Jul 08, 2019

Care Credit — hidden outrageous interest!

Care CreditI was told that there wasn't any interest on this and out of nowhere I get a notification that my credit score dropped because they increased my available credit plus hit me with a random charge of 250 dollars and 351 for "deferred interest "!!! HOW the f is this legal????!!! This i...

Business & Finances  · Jun 07, 2019

CareCredit — complaint

I opened a care credit account for some dental work I needed. I made 5 different charges to the account for a total of about 6000$. A year and 2400$ later they slap me with 1, 000$ interest charge and tell me that every transaction is like a seperate account, each accruing its own...

Loans  · Apr 11, 2019

CareCredit — my care credit medical loan

My care credit acct was for a medical procedure . I opened the acct. In october 2008. The loan was suppose to be no interest for the ENTIRE DURATION until it was paid off. I ended up paying $1000.00 extra in fees and interest to get them paid off. Each time I called they would state that...

Credit Cards  · Nov 25, 2018

CareCredit — the unprofessional attitude of management after hurricane michael

I have to say I've been a Carecredit customer for over 5 years and out of those five years I've never been late; except for an instance, when I've had death in the family and I call and the Care credit manager waived the late fee due to and I paid my monthly payment and that was two year...

Credit Cards  · Nov 10, 2018

Care Credit — loan service

Me and my grandmother have had a random 40 dollars to our account. I asked the customer service rep. About this they claimed it was because I was late I asked if I've paid the late fee every time then why would it rise my monthly payment he said I'd have to pay the balance then see if it...

Credit Cards  · Nov 07, 2018

Care Credit — dental service

I want to get dental work done and was told that I needed a crown, a bridge which they never put a temporary in another hurts for all week. They changed me 4500 through Care CreditThey did a horrible job I'm in pain the bridge feels like the cows tooth and they will not take any...

Credit Cards  · Sep 17, 2018

CareCredit — fraudulent practices

I had a flexible savings account with my employer. You have to have a receipt before they will release the tax exempt funds from your account. My dentist wanted to be paid on demand. They recommended Care Credit until I received my funds from the account. Stupidly, I did this. I had no...

Milwaukie Credit Cards  · Aug 30, 2018

CareCredit — care credit mastercard

I had a Care Credit card that I could only use for medical purchases and it was great. The company sent me a new card that was also a MasterCard so that I could "use" it for other purchases. I say "use" because it would never process through. I tried it at my Dr. Office, Dentist and Vet...

Cypress Credit Cards  · Jul 25, 2018

CareCredit — terrible behaviour

I'm surely done with this terrible company that hires unprofessional staff who afford to treat customers the way they want. Oh god, if your service is related to a financial filed, your staff should be well-trained. It's very serious. What do I see here? Arrogant, rude and obnoxious people...

Orlando Business & Finances  · Nov 24, 2017

CareCredit — agreement and consent forms

We are a care Credit provider. Care credit didn't respect us. The dispute phone is never answered and they never called us back. They send a final solution, before the due date. We spend time and money send several fax and mail to you guys, and nobody care. The dispute only say we didn't...

Other  · Oct 06, 2017

CareCredit — carecredit credit card

So I filled out an application for the card but I forgot to put the amount I needed and so it denied me of course but then I tried again, this time remembering to put down the small amount I needed. They said they couldn't accept my application because I was already denied. WTF? So I tried...

2 comments Credit Cards  · Aug 31, 2017

Care Credit — card security scam

I just had to have emergency surgery 2/10/2016 and I saw a brochure for care credit in my Dr. Office. My surgery was $5, 500, I am currently taking care of my aging parents and decided to go with the 5 year financing they offered me... my bill with interest should run under $70.00 a month...

1 comments Credit Cards  · Mar 16, 2017

Care Credit — error on the part of care credit with regard to the amount owed them.

I stopped receiving a monthly statement sometime ago. I have paid them each month online and keep a record of payments made. As of February 12, 2016, my balance due was $2, 940.00. This, incidentally seems to be the last time I received a statement from them. Also about this time I wa...

Encino Dental Services  · Dec 22, 2016

Care Credit — credit card

I initially got this card when my dog was on the verge of dying. I racked up about 6k in vet bills. I paid about half of it down and then decided to close the account because I wasn't happy with the service and the teaser rate was replaced with a 29% interest rate. Knowing I would never...

Credit Cards  · May 12, 2016

CareCredit — billing statements not being mailed to me.

I am CareCredit customer. I stopped receiving statements from them around Spring of this year. Up until August 2014, my payments with them was current until, I had an emergency illness and had to be off from work for six weeks. During that time, I wrote them a letter explaining my...

1 comments Bluefield Credit Cards  · Dec 13, 2015

CareCredit — deceptive credit card

I was never informed that my medical purchases were only temporary 0% interest. Paid my bill every month on time and now Im over the limit with tons of additional fees and technically past due cause I was unaware of the changes in my minimum payment due.

3 comments Eastlake Credit Cards  · May 11, 2015

Care Credit — fraud with late fee's

Care CreditI signed up with Care Credit about a year ago for some dental services. My total amount of credit though them is 2, 500 in which 1, 800 was the total for my services. They are the worst credit agency I have EVER worked with. My bill is due on the 11th of every month by midnight. On my May...

Credit Cards  · Jun 27, 2014

Care Credit — paid in full

I have used Care Credit two times because, I thought it would help me with the major dental work that I needed to have done. It only caused more problems and it would have been better to get a loan from the bank than to deal with these idiots! I had the perfect credit for single adult...

2 comments Credit Cards  · Apr 21, 2014

Care Credit — I will never ever use care credit again

(Sorry. I accidentally sent my complaint in without completing the details, so I'm going to try it again.) I was pressed into using Care Credit when I needed a root canal, and didn't have the cash to pay the entire amount up front. My neighbor warned me not to do it, but I...

CareCredit — practices

I had a pet that suffered from seizures. In an emergency care at Oradell Animal Hospital, my friend was informed to apply for a Joint CareCredit account. Being that my credit and her credit was "bad, " they approved the card for $6, 500 with no interest. I paid as much as I could on thi...

6 comments Animal/Pet Hospitals  · Aug 05, 2013

Care Credit — rip-off loan repayment plans

After applying for Care Credit I realized that I made a big big mistake!!!. I used the card to pay a portion of my dental work. Not understanding that each time I use the card I had to choose a repayment plan for the same dental work. I reached out to a Representative from Care Credit and...

1 comments Astoria Credit Cards  · Jul 29, 2013

Carecredit.com — bad processing

I have the payment sent out at the same time every month as $25 is due the 13th of every month. They said even though they received it, they may have processed it late. I keep getting calls saying a payment was late and its their fault. I don't know how they can hold it against me that they don't process it before the due date.

3 comments Rome Credit Cards  · Jan 23, 2013

Carecredit.com — I would never ever resort to care credit again

using care credit to pay off dental bills was the worst mistake I have ever made. I had a 5k dental bill after need extensive repair following a car accident and the interest they charge is RIDICULOUS!! I always make a double payment every single month and in over a year my balance ha...

3 comments Internet Services  · Jan 22, 2013

Care Credit — fraudulent charges

My son needed dentures. The dentist offered Care Credit as a payment plan. My son applied and was denied due to bad credit. They told him that I(his mom) could apply for Care Credit to pay for it. He used his Visa for part of the payment and the rest on my Care Credit account. They have...

3 comments Credit Cards  · Jan 18, 2013

CareCredit Card by GE — disability insurance

I was in desparate need of dental work. I have always taken care of my teeth, but due to suspected medicines I was having to take for a illness that was making me disabled, I did not have any dental coverage, nor the money to purchase any. I had been denied actual Disability from Social...

CareCredit — participating visions overcharge carecredit users

On top of being unemployed and without medical insurance, the only way I could use my carecredit was if I purchased glasses at their participating vision centers. I compared the same glasses at that vision center and at LensCrafters and vision center was $849 and lenscrafters was $423...

Care Credit — everything about their bill pay

I had paid my next months payment too soon so they told me that I would have double the interest rate if I didn't make a double payment the next month and that if I ever did it again to where I made the payment too early a higher interest rate would be applied to the remaining...

Care Credit — misrepresentation

I had some dental work done and opted to use CARE CREDIT for the first time ever. My dental work was $5, 500 on a 24 month interest free plan and I paid my bills online. I feel they misrepresented my information because on the statement it said "minimum payment due" starting at $160.00 and...

Care Credit- Ge — debt settlement

I acquired a Care Credit Card through GE Money back in 2010. Over the past 3 months I have received several settlement offers to pay and close the account. In Feb 2012 I was contacted by a collection company that GE had sold the account to for collection. I made an agreement for an amount...

CareCredit — finance charges scam

Skin Speaks Spa MD & Advancements in Dermatology in Burnsville, MN offered the CareCredit financing for their special event. I chose to have my dermatology work done there ($2500 worth) due to the interest free financing for 18 months. My first shock came when I received my first bill and...

CareCredit — fraudulent charges

12/31/2011 Office of Thrift Supervision Washinghton, D.C. rRe: Case #[protected] My previous complaint filing detailed GEMB's deliberate misleading statements and actions as of that date. The response of 10/25/2011 from Fonda Lewis, contains additional untruthful statements and describe...

Care Credit Dental Credit/ Revolving Credit Line — unfair business practices/discrimination

I have only one thing to say about Care Credit. They have very unfair practices. As a former cardholder, my account was up to date and paid off. I had a Joint Account with my mother. I had to have oral surgery to which I charged a little over $1700.00 on my Carecredit. I made payments then...

Care Credit — changing rules

Care Credit is a company that relies on "changing rules" as it is convenience for them. They changed the services agreement without asking me so I ended up paying interest over my balance. This is what they do: once you have signed for the specific period of time to pay you balance 6, 12...

CareCredit/GEMB — harassment

I have been recieving phone calls everyday some time 5-6 times a day, for just paying a partial bill, and now they have turn me into collections for non-payment. I have not missed a payment yet, sometimes only a partial gets paid but they still get PAID. Just another great tax free company...

Care Credit — stay away

Their Promotion states interest free as long as pay on time. To be used for Dental Care. How ever not so. Reality is they charge 29.99% interest from time you use it. They have the Doctors sale this to their patient. The Doctors are being used with out knowing of it. So great harm is done...

CareCredit — avoid no mater what!!!

I just spoke top "customer service" on GE money bank because m August payment of 3times the required amount did not post on my billing statement and they charged me a $25 fee for not making an August payment – the amount due was $43, I paid $150. The first person I spoke to said it...