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Consumer Complaints & Reviews in Glendale, California, United States

Pueblo Bonito Golf & Spa Resorts / really bad place

Le
Jul 23, 2018

Pueblo bonito as Lugar Que no sirve tela pinta bonito pero no asi te dicen Que bas tener todo pero es una mierda Disculpa por la mala palabra me dijieron queme iban regresar so dinero 764 dollars y la razon quell cancele porque me dijieron un precio Que yo podia Pagar ya cuando pague me...

IHOP Restaurants / the name change

Gp
Jun 12, 2018

Why the [censored] would you change the name to IHOB??? That's the most idiotic and [censored] idea you could have come up with. No one goes to ihop for a damn burger. Like, seriously? America has hundreds of different burger chains. Why the hell would you try to become another one?...

ABCmouse.com / Age of Learning / no notification prior to billing

Me
May 27, 2018

ABC Mouse just charged my account for a yearly subscription without notifying me in advance. I asked the account to be cancelled and for a refund via email, but they are saying that they refuse to cancel it until one year from now. I tried to contact them via phone and the number is out of...

Vons / garlic bread x 3

Mp
May 25, 2018

On May 25, 2018 at approximately 1807 I purchased three garlic bread In the silver foil bags. I pick them up off of the shelves right in front of the checkstand. After arriving home and immediately opening them I noticed that not one but all three were contaminated with severe I pick them...

Vons / poor customer service

Mi
May 04, 2018

Good afternoon, I am a Culinary Arts teacher within the Glendale Unified School District and a customer of the Vons store #1707, Glendale location. Today May 4, 2018 I called to ask a simple question and was put on hold eight separated times by several different employees. One employee...

The Salvation Army USA / pick up donations

Re
Apr 03, 2018

Very rude and unprofessional. Been waiting 5 hours and still no pick up. I called and was told they don't know when he would be there, they can't get hold of the driver and just cancel if you don't want to wait anymore. Is this what you tell a donor who has been waiting outside for 5...

MacPalace / deceptive behaviour

Ps
Mar 17, 2018

These guys are total crooks, liars and thieves. I ordered a Logic Board from this company. I paid for a high spec board but they sent me a low spec board. I purchased a Logic Board for an iMac 27 inch3.4GHz on January 5 2018 as below. 820-3299 MD095LL MD096LL A1419 Manufacturer Part Number...

Toyota / unethical behavior

Al
Jan 26, 2018

On the morning of Friday, January 16, 2018, my son took our Toyota Rav4 to the Glendale Toyota Dealership to have the brakes fixed because they were squeaking. At first, we approved to have the car serviced, but within 5 minutes changed our minds because the cost was too expensive. The...

Home Depot / delivery services - products never delivered

Ma
Dec 15, 2017

My delivery was scheduled for LAST week (12/9) but they never showed up nor called to say that they were not going to be coming. The delivery was scheduled for today(12/15) in the morning. They did not show. I called Home Depot and the lady on the line said "you should be happy I even...

IHOP Restaurants / truck stop ihops

De
Dec 10, 2017

If you're going to take up space in truck stops, these are places truckers CAN park, HAVE BEEN GOING TO FOR YEARS, and depend upon IN AND OUT service!!! Having to wait in long lines to eat when we are on schedules is NOT a warm fuzzy!! If it weren't for truckers, please tell me how IHOP...

Charter communications / internet connection

Aa
Nov 21, 2017

Every afternoon my internet connection starts to cut off every couple of minutes. When I call charter they say we will troubleshoot and suddenly it is perfectly fine while I am on the phone. I am sick and tired of having this [censor] every day. $65 for internet connection only and still...

Vons / rude customer service

Sl
Nov 04, 2017

November 4, 2017 I live across the street from Vons on Los Feliz. I use it all the time. Tonight, I went in to grab a few things to be met by a rude, snarky employee. His name tag said Vladimir. He is a young Hispanic male- working aisle 8 (I believe). The customer before me was also a...

Citibank / misinformation received from branch management

Ma
Oct 13, 2017

We went to make a deposit to our account and was told by the "manager or assistant manager" that the deposit would take about 8 weeks to clear. We asked 8 days?, she said no, 4 to 8 weeks. The reason was that the check was drawn on a New Mexico Bank, and the teller added that checks from New...

H & M Hennes & Mauritz / h&m sold me a tampered product

Ho
Oct 11, 2017

I purchased an ivory open sweater priced at $49.99 at the H&M at the Glendale Americana on September 15, 2017. My friend and I were in and out of the store within 10 minutes so there was no opportunity for me to "tamper" with the product. I left with the sweater not knowing that the "care...

Emirates Group / Emirates.com / lost and damaged bag

Wa
Oct 09, 2017

I flew back to Los Angeles from Jordan to Dubai to Los Angeles, total number bags were checked in were two. I found out after arriving to LA that one of the bags isn't mine and that the agent who helped me while checking in in Jordan gave me a tracking number and name on one the bag...

LensCrafters / oakley glasses - scratch on lens will not replace

Xx
Sep 19, 2017

Just got off the phone today, September 19, 2017, with one of the "Managers" at the Glendale Galleria location in Glendale, CA. Not only was Mariah rude, she kept me on hold for 15 minutes while she looked up what we originally paid for the lenses. One of the lenses has a scratch on it, we...

JCPenney / service

Rb
Aug 05, 2017

I went to jc penny on August 4. 2017 at around 630pm and looking for women's shoes. I found one in the display and asking the sales lady named Marilyn to help me to look to the other pair. But she was very unhelpful and even told me to look on the stock boxes on the table. When she notice...

24 Hour Fitness / I am complaining to the lack of hygiene

An
Jul 11, 2017

I have already submitted a serious complain about the very bad hygiene in the super club on Brand Boulevard in Glendale ( to no avail...) I took pictures of the ladies changing room by the pool and sauna and showed it to the manager ; I also spoke to another member of staff who told me "...

Macys / cashier

He
Jul 04, 2017

I was treated unfairly and like an animal by the cashier. Went in the store to return a brand new top with tags on it. A cashier by the name of Zhaneta in Macys at the Glendale Galleria was looking at the top for five minutes smelling it looking at the tag and so forth. Then she accuses me...

VG Plastic Surgery / surgery/rhinoplasty

An
Jun 23, 2017

Vladimir Grigoryants is a quack doctor that does harm to patients health. He is not fit to be operating on people. He has turned my life upside down and has failed to take any responsibility for ruining my life and health. His job is way below industry standards. He has completely...

Nike / sneakers

Wi
May 23, 2017

I purchased a pair of Nike Flyknit sneakers for my son in March of this year from Footaction. He only wears them for casual use and not even every day. Not even 3 months later, the TOP of the shoe is full of holes. I would expect a refund for this shoddy craftsmanship or a replacement for...

ABCmouse.com / Age of Learning / won't stop taking my money out of my acct!!

Gi
Apr 28, 2017

For a year abcmouse.com has been taking money from my checking acct. My son tried the 30 day trial. On the 10th day I went to cancel and nobody answers the 800 number and nobody replies the emails. I have been trying for over a year to cancel!!! They take $7.95 out every month. I have read...

LensCrafters / unprofessional customer service

Va
Apr 10, 2017

I am filing a complaint against LensCrafters because of the horrible experience I had at their Glendale location at the Glendale Galleria 1101 Galleria Way, Glendale, CA 91210 on 04/03/2017. I have been a loyal customer of Lenscrafters since I started wearing glasses and after this experience...

Public Storage / storage bin and customer service

Sh
Apr 06, 2017

My complaint regarding Public storage is their customer services reps lie, and you cannot get any response from corporate headquarters. I've been trying to contact them since Monday April 3rd, when you call them and they transfer you it gets disconnect and the numbers division levels leave for you to call belong to someone else. I need help real asap

LetGo / shoes

Ti
Mar 23, 2017

I sold a pair of shoes for $220 I received fake money I didn't know and I paid at my work with it and now they are trying to fire me saying I knew it was fake and I feel my job doesn't believe me I need to get in contact with the buyer to let the police know so I don't loose my job. I...

JPMorgan Chase Bank / chase fraud on chase.com

Da
Mar 17, 2017

The pain and dysfunction of dealing with Chase's fraud depart has been so frustrating with several hours and many phone calls! They are very disconnected from the various ways that the fraud was committed. They left loose ends and cause the fraud attack to go on for an extended amount of...

Public Storage / public storage - wrongful auction!!!

Me
Mar 09, 2017

Public storage in tajunga, ca Ps- locked me out!!! Ps- never gave me written notices nor received certified mail giving me an auction date. Pb- employee gave me wrong information and totally mislead me. Ps - over charged late fees!! Ps- rejected my family members payment. Stole / sold my -...

Nero Inc/Nero AG / Selling garbage/no customer service

Pu
Feb 22, 2017

I recently bought nero classic 2017 video program to play dvd's on my pc. When i followed the directions (what directions there were), i tried to play a dvd. i got a picture with no sound. I checked my pc for problems, corrupt files or drivers, and all that kind of stuff and found nothing...

Amazon - SameDay4pmShippingAutoParts / return policy not stated on website

Km
Jan 13, 2017

I ordered a part on DEC 21st from this seller on Amazon marketplace. Unfortunately, we didn't need this part in particular after a diagnostic on the car was done. In addition, the part we ordered would not have fit the car anyway even though we had researched the model number. I...

Chords Los Angeles ~ Marc Vachon Clothing / Clothing/purse

Br
Dec 04, 2016

Buyer Beware of Marc Vachon's clothing line Chords Los Angeles. http://www.chordslosangeles.com I was friendly with Marc Vachon in the 80's. I wanted to support his business and bought a purse and hoodie. I paid via PayPal December 8, 2015. It is now December 4, 2016. 4 days short of a year...

Yellow Pages / can't log in!

Qw
Sep 30, 2016

I have an account on www.yellowpages.com and I am a long time user. Something happened to my account and now I can't log in. I tried everything but nothing helped. I really need to access my account and only YellowPages customer support can help me with that. I would be happy to get some help...

4over / print services and customer service

Br
Jul 06, 2016

I paid for same day rush on 7/5/16, I submitted the order and artwork on 7/5/16. The timing was after their rush order time and I understood that. I contacted customer service about this order because it was EXTREMELY important that it go out TODAY which is why I paid extra for the rush...

Ralphs Grocery / rude and horrible customer service

Cr
Apr 05, 2016

Many employees in this store are very helpful and kind but there are a few that are always outrageously rude. I have done my best to overlook there bad attitudes but this time was too much. Cashier named Susana E snapped at me for not putting my 5 small items on conveyor belt when she had...

Fidelity Information Corporation / Intentionally Violating Federal Financial Credit Reporting Act (FCRA)

Kh
Mar 12, 2016

On February 21, 2016, I filed a complaint to Texas DA Office and Consumer Financial Protection Bureau about the violation of Fidelity Information Corporation. The complaint is as follows: I'm filing this complaint with your agency to implore your help to investigate the violation of the...

Planet Fitness / breach of contract/consumer practice act

De
Feb 11, 2016

Employee Miguel Vasquez and George has impaired acts of Consumer Sales Practice act misrepresentation that they took advantage of consumer reasonably to protect his interest that transaction was readily obtainable. Employees claimed item was left on table that consumer had left in concern...

Geico / increase in insurance quote on updating name

Re
Jan 16, 2016

I tried updating my and my husband name in geico .they had given me certain quote which I was having for 3 months I updated my incorrect name and they increased my quote saying that they do not consider my Indian driving license while creating my insurance they did consider Indian driving...

Public Storage / fraud

Ne
Mar 14, 2015

The many complaints of high-pressure sales tactics regarding insurance, padlocks, inadequate security, uncleanliness and other egregious practices by Public Storage are true. But when it comes to a class action, the below information will astonish you. This is an open letter to the...

Century Home Care Services / Scam

Da
Feb 15, 2014

I contacted the company Century Home Care Services, because I searched for the nurse for my farther. I made the deposit and paid them about $4, 000. But after two days, I cancelled it, because my farther refused to have someone in his house. The website stated that they return money within...

GLENDALE ACCEPTANCE, LLC / Beware of Glendale Acceptance, LLC , Kathryn Lauer & Jeff Allan.

Sk
Dec 17, 2013

Beware of Glendale Acceptance, LLC, Kathryn Lauer & Jeff Allan. They approached us as a law firm to assist in a legal matter regarding contracts. Initially Jeff Allan sounded like a pro & made lots of promises, however after the contract was signed he turned out to be a completely...

Reb Homes / Rebecca Hovsepian

Au
Jul 13, 2013

SCAM SCAM SCAM My girlfriend and I were looking for a house. We found the house we liked that Rebecca was the agent for. FIRST she tells us she has 3 SOLID offers but will still accept ours. So not only did we offer MORE then she wanted on the MLS but ALSO pre payment up to 4 month...