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Consumer Complaints & Reviews in Victoria, British Columbia

Esso / unethical behavior

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Lesley Hughes on Jan 28, 2019

Jan 25, 2019 I prepaid $40.00 of gas inside. Came out to my car, took a phone call and then ended up driving away forgetting to pump my gas. Once I reached home, I called and explained what happened, the worker (who I found out today was the manager) said there is nothing that can be done...

The Brick Victoria / mattress refund

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.Q. on Jan 16, 2019

Because the Brick does not deliver to the small town I live in, and I could not afford a service to get my mattress to me, I was forced to ask for a refund on Jan 3rd. I was told it would take 5-7 business days to get the cheque in the mail. It's now the 16th, the cheque wasn't even issued...

The Brick / electric range

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Dan Lalonde on Jan 10, 2019

Dear LG appliances and Harbor city Kitchen. My name is Dan Lalonde, I live in Victoria BC Canada with my wife, our 2 year old son 2 year old dog, and new baby girl on the way. In 2015 we had our kitchen renovated, it was a big step for us and ultimately we decided to have it done...

Marlin Travel / your senior agent in victoria @broadmead shopping centre.

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Michael Barry Lusk on Dec 1, 2018

Dear Sir/ Madam. This email was written to Viking cruise and is now shared with you Recently I contacted a travel agency whose name is Marlin Travel, Broadmead, Victoria BC Canada and their primary agent Ms.Voula Christou to arrange a cruise. This cruise that she suggested was a holiday...

Visions Electronics / extended warranty plan

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Rob Gorman on Nov 13, 2018

I bought a Samsung TV back in 2013 for $2200. At the time I was talked in to the extended warranty which ended up costing me $500. The price for the warranty is based on the purchase price of the item so I fit into the $2000-$2499 category, or something like that, which is why it was $500...

Lululemon Athletica / align crops

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Crystal8888 on Nov 12, 2018

Dear Lululemon customer care, I have been a loyal customer of yours since I was in my teens, I had pairs of crops and pants that have lasted me years. The quality of your clothing used to be like tanks, lasting forever. Unfortunately, I have been really disappointed in my last two...

Shaw / high shaw bill without any notice

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varsharm on Sep 26, 2018

Hello CCTS Team, I would like to report a serious breach of financial privacy. I would like to bring to your attention that last time after a series of back and forth emails for over a month the issue was resolved, however, since last month our Shaw bill has gone up to $124 from $50...

Home Depot / rude employee

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ZEmily on Sep 22, 2018

We were in the appliance department today to look for a new dryer. There was just one staff there and serving a couple. So we were just wait and then more people come but still no one to serve us. Then finally after about 25 mins, the other staff come, and we tried to speak with him. The...

Home Depot / customer service

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Tina White on Sep 4, 2018

I was at the Langford location to see about a magnum x7 airless paint sprayer retailing for $545 cdn and was offered $50 off the product by the sales associate working on saturday sept 1. I've found products to be different prices between the victoria and langford locations previously so i...

Pall Mall Cigarettes / R. J. Reynolds Tobacco Company / filter not sealed property

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Katie6924 on Aug 28, 2018

I lit my cigarette and realized there was no intake came to see there was smoke coming out the top of my filter, the filter is very loose and not even enough to smoke it, I hope that this company will take it upon themselves to deal with this situation, I have got a few cigarettes that...