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Burger King

Burger King review: terrible service

S
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3:57 pm UTC
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The manager at this Burger King is absolutely horrible. I go to this Burger King once a week to pick up lunch for my elderly father who is unable to drive. Twice in the last month I have driven through the drive-through, to be told rather ubruptly through the speaker "my drive-up is closed, come inside to order." When I DO go inside, the service is as slow as a snail. I can't believe how long I have to wait for a simple order of a cheeseburger and fries. There's hardly anyone there, and yet I'm waiting forever for my order. Once, when driving through the drive-up, I forgot to order the French fries. When I got to the window, I asked if she could please ring me up for a quick bag of fries. She refused to do so, even though there was absolutely NO ONE else in the drive through line behind me. She's not even pleasant about it when she refuses service or closes her drive up window for no apparent reason other than she probably needs a break. The entire community of Rancho San Diego is talking on Facebook about how much this Burger King lacks good service. Many many people are no longer going there. The talk online is pretty bad. If I were you, I'd consider a new manager. This BK is really going downhill. After last week's incidence of "my drive through is closed", I took my business 3 miles down the freeway to Carl's Junior. Your BK manager just lost herself a weekly loyal customer. I'm done. Just thought you'd like to know.

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