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CB Fast Food Chains Burger King Complaints #162-181
Burger King

Burger King review: Store # 24203 Ocala, Fl 7801 SW HWY 200

S
Author of the review
12:29 pm UTC

July 18, 2023 time 11:15 am

Went through drive thru order # 65 and order # 69 tasted the fries and they were extremely salty. I went back through drive through to advise them I need a fresh batch of fries no salt, I was told no. I asked for my money back and was denied that I contacted the police department while on the phone with them the so call manager locked the front door so that I couldn't come in, all while screaming she was the B... that makes the rules and that I was talking to. Remind you I am a pastor and I just left the doctors appointment so I wasn't irate I just wanted a refund since she didn't want to re-fix my fries. Once the deputy arrived he said he couldn't make her give back the money, and that the manager stated that I was banging on the door and threaten her, I did absolutely no such thing so I told him to pull the cameras he told he couldn't. This is why customers become irate, If I order something and its not right I thought the problem is suppose to be fixed this didnt happen. Nor did the manger provide her name, so I took a picture

Desired outcome: I would like my refund and the way that manger cut up and lied she need to be fired, that was no way acceptable professionally

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