Menu
Write a review
File a complaint
Burger King

Burger King review: rudeness & old food

D
Author of the review
7:26 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

went into the restaurant at 5:17 pm on saturday 1/2/2010 with my family, we all ordered food, & I ordered a whopper meal with cheese for myself, well we went to sit down& there were no clean tables! cleaned it myself with napkins, then got the food, & mine looked like it had been run over by a truck, it had no cheese so I took it back to the counter & told the girl, she looked at me like I was crazy, then the two african american cooks were saying all kinds of crazy comments about me returning the burger, the manager took the burger & asked me if I wanted her to put cheese on it, I said yes I only wanted what I had already paid for. I took it back to the table & opened it up & it had tomatoes that were mush & the onions were so old they were clear, the bun was mushy & flat, well I decided I was no longer hungry for the whopper that I was craving, I took it back to the counter & told the manager I wanted a refund because the food was old, well then the 2 so called cooks in the back really started heckling then, the manager said I would need to sign the ticket & I told her that I didn't want the cooks to get my name because quite frankly I was scared that they might try to do something to me or my family. When we started to leave one of the cooks came up front & was staring & looking at us crazy, I will never be back ! I suggest that you do something about your employees, or close this store! I really hope that you care enough to read this comment because if burger king is run the right way the food is great!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

0 comments
Add a comment

More Burger King reviews & complaints

Burger King - discontinued item 367
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Burger King - payroll revision 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Burger King - application/questionaire 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Burger King reviews and complaints
  1. Burger King Contacts

  2. Burger King phone numbers
    Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 84 84 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number
    United States
    Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 5 5 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number
    17%
    Confidence score
    Canada
    Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number
    Australia
    Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number
    New Zealand
    Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number
    Austria
    Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number
    Turkey
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 18, 2025
  7. View all Burger King contacts
Burger King Category
Burger King is ranked 58 among 59 companies in the Fast Food Chains category