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Burger King Customer Service Phone, Email, Contacts

Burger King
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1.2 4601 Reviews 4584 Complaints
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Burger King complaints 4584

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K
11:26 am EDT

Burger King products and services

I am Regular visitor of BK Pakistan operated by MCR Pakistan, I love Whooper beef Sandwich and steakhouse, but unfortunately from last six years the products and services have gone drastically down, Initially things were missing like Cheese and Sundae Ice cream, later tissue papers, straws, BK sauces and ice cream shakes were not available, unfortunately from last one week not a single branch of Karachi Pakistan is having any beef products, shakes, sundae, Icecream, cheese and BK sauce . Despite making lot of compliments to BK Pakistan no action is being taken and now every time I visit BK employee have to cut sorry figure on behalf of Management.
KASHIF HUSSAIN
+[protected]
[protected]@yahoo.com
D14 Officers Mess PAF Base Masroor Mauripur Karachi

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A
11:32 pm EDT

Burger King unethical behavior in front of customers

This was the worst experience on 7-24-2019 I had gone into Burger King. I seen two people with white shirts and an employee sitting at a booth talking, well the bald guy with glasses started yelling and slamming his hand down at the table. It was hard to hear exactly what was said between the 3 but he sounded very rude. The poor girl was crying and being disrespected.. The other gentleman that was with them was also crying and being disrespected, I feel a manager should never treat an employee or another manager like that. At that time they had a lobby full of guests with small children. That was very Unprofessional and disrespectful! Were trying too eat not hear a grown man bang on tables yelling like that it's not the place for a wrestling match with a table visit was very unpleasant

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K
10:49 pm EDT

Burger King food poison incident

On July 23rd 2019 at approximately 6pm, I ordered a mushroom bacon whopper with coke cola soda at the Burger King store # ono n462 6736, located on 1443 juyeop 2 dong close to the Juyeop subway station line 3. An hour later, I had sudden severe diarrhea that had feces stained my underwear, jean and shoes. I went back to the Burger King store immediately and reported the incident to the store manager Seo Kyo Won who gave me his store number and email contact.

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A
10:38 pm EDT

Burger King milkshake

Dear Burger King,
You had the M&M milkshake out for awhile and they became my favorite obsession. I would almost crave them daily. It had the right amount of M&M crunchage and mixed perfect with vanilla ice cream. The best feeling was trying to suck up the pieces in the straw and sometimes it's get a little stuck but then clear and you'd get a big chocolatey chunk. Now for some reason you replaced it with twix! I understand Twix itself is a good candy bar. But it does not pair well with the milkshake like M&Ms and I'm deeply upset by this. Why did M&M have to go? Bring it back please!

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S
9:32 pm EDT
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On July 24th, 2019 I had a twenty minutes layover before I had to catch my bus. This store was directly behind the bus station so I believed I had plenty of time to grab a couple of burgers to-go. Sadly, the entire crew moved at a snails pace and even though I was the only person in line I did not get to order for seven minutes. I was keeping track of time...

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J
8:14 pm EDT

Burger King I had a lot of small white plastic looking material on my whopper.

My whopper wrapper (inside) was covered with this thin white plastic like material. It was also on my sandwich that i ate half of. Clearly more material than could possibly be accidentally dropped on there. I want to know if there is any material like this in your store (cleaning supplies etc...). I have saved some of this and hope that I do not get sick or die. This was about 30 minutes ago. I do not want any free food. I will never eat at BK again. I want to know what you fed me and am considering having it tested.

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H
7:46 pm EDT

Burger King whopper jr

Ordered a whopper jr with cheese and ketchup as the only sauce through your drive thru along with a meal for my husband. Not only where we not given a reviept so i could call and give a specific store location number but my whopper jr was slathered in mayonnaise. Despite this location being MAYBE a year old, it frequently messes up our orders and seriously makes us reconsider eating at your chains anymore despite being the closest restaurant to our house.

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D
4:49 pm EDT
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First thry ran out of the fried tacos you sell. 2nd they took 30 mins before they even addressed the fact that we didnt have our food. I went up to the counter after two orders came out after our order. I asked if they had made any of my order. I was told that they were making the final burger while we were speaking. The next thing that occured was that the...

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L
3:43 pm EDT

Burger King burger king tacos

Bought a couple of Burger King tacos, the commercial made them look yummy! Boy was I wrong! Those were the nastiest tacos, well I only ate half of one, so nasty taco!
The meat was so full of filler that it was a paste, the lettuce was the gross white bitter part that is close to the core and what green lettuce that was in it was soppy. The shell was chewy and as an afterthought some taco sauce was squirted in one end. I ate mabe 1/2 of one taco put it down and called the Burger King from which it was purchased, chewed out the manager and just sat in disbelief. I've always been a fan of BK but this taco fiasco has me doubting my loyalty! Please cut bait and run before your reputation is ruined forever🤢

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Update by Lisa kitty
Jul 24, 2019 3:47 pm EDT

Forgot to mention, when I told the manager how nasty their tacos were she said “oh I agree!”

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T
2:50 pm EDT

Burger King my food

I went to get the new tacos they were old and soggy. I took them back got 2 chicken sandwiches and 2 onions ring they were old as well. Will not go back again a waste of my money. The taco were old lettuce was brown. The chicken was old, dry and cold. The onion rings were old and soggy full of grease. The food should have be correct the first time. I have waste gas to bring it back and get the same service that's not right. That location is horrible!

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E
2:26 pm EDT

Burger King drinking straws

WhY, AFTER so much effort has been made to produce paper straws in the UK - for example Macdonalds are using paper straws.

So why are you still using plastic? In the face of world pressue you are littering the ocean with single use plastic.

Please answer my complaint

Elsdon Ward
6 Patrick Road
West Bridgford
Nottingham NG2 7JY

United Kingdom
[protected]@live.co.uk

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S
12:37 pm EDT
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Upon my visit at the Anderson Snow Burger King in Springhill Florida store number 20 2697 I ordered a fish sandwich meal. It was completely burnt too hard to chew and Bendy the french fries were soggy old and disgusting. I waited longer than I Should have for my food and it was still horrible. I am completely disappointed in the quality of the food at thi...

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S
11:56 am EDT
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I went to my local burger king to get meals for me and my family. I ordered my wife a number 7 and an extra sandwich. They charged me for two number 7 meals before i realized that happened. They gave me both meals however, I told them that I didn't want the second meal I wanted just the sandwich which is significantly cheaper. i asked if they could fix it...

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D
11:44 am EDT

Burger King no bike rack

Upon ordering my breakfast I asked to speak to the GM OF THE store in longview about the lack of a bike rack.. She informed me that most fast-food restaurants in long view don't have them. I told her that Mc donalds have them as well as Carl's Jr. Jack on the box and burgerville. You afford plenty of parking for cars but are very cavalier when it comes to providing safe bike parking for your cycling customers.my number is [protected] David. 15th in longview washington is the store location.

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R
11:20 am EDT
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Just recently bought 5 new taco's and was shocked at what I received. Your advertisement shows a really nice "full" normal taco, but what we received is a closed deep fried taco. Only a little meat, sauce and maybe cheese???? My husband ate one on his way home and it was cold. Had he known what it looked like and how cold it was when he was there, he would...

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D
11:20 am EDT
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7/24/19 8:45 am I placed an order at the drive up. After waiting for 2 or 3 minutes, I backed my car out of the drive up and went inside. The manager was very upset because he had to change registers as I was putting the straws in the drinks the manager grabbed them and said " will you wait a minute! I already had to change registers!" I said ok! Picked up...

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A
5:20 am EDT
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On Saturday evening the 20th of July, my husband and I went out to the casino near us for a date. On the way home we decided we were hungry and wanted to stop and grab something. We pulled into the drive thru at our local burger king and proceeded to order our Whopper meals. We were then told that they were out of whopper meat. Umm ok, well that's what we...

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A
11:50 pm EDT

Burger King service, management

There is a manager, her nametags says Keisha, and she is very rude when taking orders. She always has an I-dont-care attitude. I have noticed multiple times where she will be socializing with friends while the rest of the crew is working hard all by their selves. She also talks down to a lot of her crew members and seems to always have a negative attitude. I really don't think she should be a manager, considering she does not seem to be manager material at all. She is not considerate towards customer, she curses a lot, treats her crew like garbage and expects them to do everything by themselves without any help from her, and she always seems to have a stuck up attitude, plus she locks the doors 15-20 minutes before closing time. I love the food and all the other crew members are very respectful. But if I have to keep dealing with her, I might just start going somewhere else to eat.

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J
7:40 pm EDT
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After seeing the new pulled pork sandwich advertised on TV, I wanted to try one. I purchased a sandwich to go at the Burger King noted above. When I got home and unwrapped it, I was shocked to see how little food was between the buns. Certainly not like the item shown in the commercial. In fact, if you removed the pickle slices and the crispy onions, there...

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S
7:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

We only have one burger king in gatineau and I will go less and less from now on. One time we went and there we're a bunch of fruit flies or mosquitos on the wall we're we get our drinks. A few times we went for lunch and the food was cold. Today we went and after we paid our orders, an employee told the cashier that they had no ice and the drinks we're...

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Your kiosk ordering and receipts was posted on Apr 12, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4601 reviews. Burger King has resolved 230 complaints.
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  1. Burger King contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
    Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 21 21 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number
    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
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    33%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
    Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click up if you have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number
    Australia
    +64 800 425 464
    +64 800 425 464
    Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click up if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number
    New Zealand
    +43 122 602 260
    +43 122 602 260
    Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click up if you have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number
    Austria
    +90 850 222 5464
    +90 850 222 5464
    Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click up if you have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number
    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click up if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click up if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click up if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
Burger King Category
Burger King is related to the Fast Food Chains category.

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