CB Fast Food Chains Burger King Complaints #4402-4421

Burger King review: glacial drive-up service

Chris Rhiner of Des Moines, US

Dec 04, 2009 10:50 am UTC

Resolved

12/3/09 7:33 -7:57 p.m. After waiting 25 minutes in the drive thru, I asked the florid-faced girl in the window how much longer it would be before my sandwich arrived. she said they were short staffed & she was sorry. I figured the were under-manned because I'd already spent my 25 minutes waiting. (It is unusual to need reading material in any drive-up). She didn't know how much longer it would be. I was disinclined to wait any longer or to pay for food with this vague a delivery time, Coupled with the need to use a bathroom, after such a long wait, I went next door. Someone should paddle the manager @ this location. I did NOT stop back a 2nd time to see if the wait was shorter. My freetime is precious to me.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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