Burger King

On September 2, 2017 I went to Burger King drive thru located at 171 W. Chelten Ave., Philadelphia, PA with a passenger who also wanted to make a purchase. I requested two separate orders because two separate cards were being used and was told it could not be done we would have to go through two times to make the purchase which did not make sense to me. Other fast food restaurants let you make a minimum of two purchase in the drive thru. Why can't Burger King do the same?

The staff at the Claremont are ridiculous. They're rude, at the counter sometimes I have to wait for 5 minutes or more just for someone to notice me standing there. I'm there every morning. The service is ridiculous. Half the time, they all go outside to have a cigarette at the same time and leave no staff inside. I am very irritated with this, it's one thing to not notice someone at the counter for a couple minutes but for more than that AND to be rude is obnoxious because I do nothing wrong except order food.

09/03/2017 - 07:28 PM
Burger King 7398
1590 N Highway 29
Cantonment, FL 32533

I ordered the 2 for $6.00 Whopper deal and asked for no onions, no pickles and add cheese. The receipt is correct and list HEAVY cheese - 2 slices for $.50 on each. When I paid the girl asked me to pull ahead and wait and they would bring it out. I figured my special order would take a few minutes. After over 10 minutes, my order was finally brought out. I got home to find NO CHEESE, which I paid for. I also found Onions, which the receipt clearly says...NO Onions. It was not that hard of an order and to have to wait for the order to be wrong, made it even worse.

9-4-2017
waverly iowa
I came threw the drive threw and ordered 2 20 piece nuggets and 2 large fries. I was asked to pull around and they would bring my food out to the car. They then bring my food out and i drive 10 mins home only to find no fries at all. I then call and explain that i drove ten mins home and my fries were not in the bag. As I am explaining she tells me to hold on as she talks to her friend about somthing else with me still on the phone. Then responds I guess if u want to drive back we could make u those fries for you. I dont like to eat my food cold but what choice do i really have at this point. So I then drove 10 mins back to just to be met by a rude employee. Apperently it is my fualt for not checking the bag. They then gave me the fries that were barely warm. Needless to say by the time I got home the fries were cold along with the nuggets that have now been sitting in the bag for 30 mins. this is not the first time either. last week was almost an identical incident at the same burger king. where we ordered our food only to get home and find the two cheese burger kids meals that we got with our food were both missing the cheese burgers. They did offer to remake the hole kids meals in this incident but again i got to eat my food cold becuase i had to drive back and get my kids there food. I really like burger king but someone needs to do somthing becuase i am tired of eating cold food and will not continue to go back being treated so badly.

I work late and usually stop at the BK at 3811 Nova Rd in Port Orange, Fl. I have gone there at midnight and they were closed for "end of day". This was also true when I went at 1AM, 11:20 PM. Luckily there is a McDonalds across the street. The sign outside says open 24 hours. I would think "End of day" could be run at 4AM on a Saturday which would not inconvenience customers. Also, I have been there at 5PM or 5:30 PM and once they were out of buns for my favorite chili dog, and a second time when they were out of hot dogs. I should point out they are located in Dunlawton Square with a Publix a few feet away. I don't think this is a great way to run a business.
Frank Ryerson [protected]@hotmail.com

I just ordered the 2 for $6 Whoppers and a large drink and the total came to $11.85. I am unable to speak so I tried my best to let the girl know that the price was wrong. I even managed to get out a few words. I can do that when I am mad. I pointed to the window that days 2 for $6 so she went and got somebody else she came in and said it would be more. I just grabbed my drink and would of stormed out of the store but had to wait on the sandwiches. I did just come home and added it up in case for some reason I spaced out and the total should of been $9.61 if tax is still 9%. Even if it's 10% it should of been $9.70. I tried my best to get the girls working there to see what I was talking about but there was no getting threw to them.
If you want to know which store it was it was the one on 1555 Montgomery Hwy, Hoover. I swear I almost ran back down there after I came in here and added it up but by then the 2 Whoppers I did get would be ruined.

Brett Farrington

Visited my local 9710 Central Ave, Montclair, CA 91763 Burger King 9/3/17 before work ordered two woppers both woppers had three small beef patties to make up one normal size wopper pattie what a terrible experience out of all my years visiting burger King never seen this kind of product from burger King was very disappointed and couldn't return it because I was on my way to work the graveyard shift. Totally unacceptable quality control. [protected]@gmail.com

Imagine my surprise when I learned that "I can have it my way" at McDonald's, but not at Burger King no. 12924. My intent was to purchase: one Whopper, one large fry, and one medium (the only size available) shake. I also intended to receive one free Whopper with my survey coupon. I was told that my order must be entered as a standard meal -- period. McDonald's always allows substitutions in consideration of an upcharge. I despise bait'n'switch tactics. And now you, the corporate bosses of Burger King, are guilty of same.

Waited at the drive thru speaker and the woman was rude. Ordered a Whopper Jr. and it was not made how I specified (I ordered cheese, mayo, pickle, onion, lettuce. Came with tomato, ketchup, pickle, and mayo). Ordered the Bacon King and it was made with two top buns. Fries were the incorrect sizes on both orders. The burgers were cold. I was in a hurry to get back home as I don't live in Tuscola, or would have gone back...also didn't want to deal with the poor attitude again. We don't have a BK in our town due to the "original" Burger King being in the adjacent town and it would have been nice to have enjoyed my meal. I paid around $23.00 for food for 3 people. I've never made a complaint on a fast food chain, but the service at this franchise today was terrible.

I made an order today 04/09/2017 for ice cream ( bar one), the whopper burger meal. I was not happy with the service I received I had to wait so long only to find that the Ice cream was watery, more like it was entirely ice and chocolate. Chips and burger was not of good quality the chips looked as though they were from the previous night and they were just warmed when I placed the order, I did not enjoy the burger, the Pattie was so dry and big chunks of tomato were cut. I am really not happy about this. My contact details are [protected].

I ordered two orders of pancakes and two drinks. After over 15 minutes I asked when I would getting them Lori the shift manager yelled back can someone put two orders of pancakes in the microwave. They where mixing up orders both in house and the drive threw. It seemed as if everyone had just started that day. This occoured at the Burger King at cressonia, PA location at 1030am on Saturday September 2, 2017

Beaufort sc .hwy 21.
The worse service ever. Waited for 20 minutes for 2 sausage egg biscuits. Then they had no coffee ready.waited another 15 minutes. They tried to give me a small decaf. They had just given it to the guy ahead of me. He noticed it was decsf after he tasted it. They tried to give me the same cup...gross.
Not only that...i paid for a large cup. Not a small.
The day before..15 min wait and they gave me 2 cold croissant sausage egg biscuits that were cold.
By the time i got my coffee on that second day my food was cold. Didnt save the reciept.
McDonald's is next door. Always packed. BK.. Empty.
The day ive told you about there were only 2 customers in the store.
[protected]@gmail.com
[protected]

On 20th August 2017, I have placed an order from Burger King, Lawrence Road, Amritsar around 8 AM, my account debited by amount Rs. 481/- but order not placed. after that i placed order by cash on delivery mode.

Till date I have not received my cash back.

You are requested to take immediate step to provide my cash back of Rs 481/-.

Anand
Mobile: [protected]

I visited store 4485 in Bridgewater Ma..Rt 24 north...Tianna was working the counter... I ordered from the overhead menu the 2 Whoppers for $6.00. Also advertised on television with no disclaimers for any locations. I was told that I cannot have them for that price at this location. I feel that this is a textbook example of false advertising. I had to pay $5.87 for One Whopper. What do you think?

My order us never right i never get all my food and the manager nor employees ever try to fix it they don't correct it i spend my money for nothing and the food that i pay for that i don't get it so why i can't get my money back for the food i didn't get they are rude food never fresh and sloppy burger king #8060 at 744 west colonail dr orlando fla 32805

Arrive at 7:01 the card board for breakfast wasn't on.Wait till 7:05 no responde when around 2 times, employees were there so I park next to the drive thru they change the card board at 7:15 and at 7:17 I got attended, no good morning or nothing and when charge and given the food no thank u have a nice day just rude people . Definitely not going back. The store was in Tarpon Bay 34109 Naples Florida not sure the store number . 09/02/17

The service at the Burger King in Hornlake at night is ridiculous, last weekend we went to order and was told they have no small patties so we ordered a whopper was told have no large patties, so we tried to get the 1.49 nuggets and was told they were out of them they were frozen. So tonight we where there at 11 and was told the system is down but there is a line of 5 vehicles in the front of me this is ridiculous and the business you loss. Don't know what they are doing in the store they are like what can I do for you in the drive-thru. They don't appear to be in their right minds.

On 9/1/17 at around 12: pm, I ordered a double whopper + fries at the Dublin, CA Burger King on Regional St. As I was driving home to Oakland, CA an hr later, my stomach started gurgling which always means that I ate something bad & that I'd better get home quick. Sure enough, it was terrible. Barely made it. Food poisoning. I'm not saying I'm never going back, but I want Burger King to check that place for cleanliness. Other customers, especially myself, don't appreciate getting violently after eating at your restaurants.

One of your Burger King restaurants just gave me a bacon cheeseburger with a metal scraping of sorts in it; kind of like a long crinkled staple but clearly something else. I almost swallowed it, thinking it was a charred piece of the bacon, but pulled it from my mouth just in time. A picture of the metal is attached, and I look forward to your reply.

First of all the oatmeal was served in a coffee cup not the usual container. Second the lid wasn't on all the way so it leaked out everywhere. Third it was complete liquid with oats in it. I wasn't able to eat it because it was straight liquid. I really didn't want to drink my oatmeal. I'm disappointed. Now it's suggesting I make this at least 350 characters and I'm not sure why. See video for how watery this oatmeal is.