BAERSkin Hoodie review: This so called American company is a scam!
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This is supposed to be an American Co. Located in Mississippi that ripped us off! The product is good the company and customer service it terrible. It was too big for my husband. We first tried to do exchange, and you cannot exchange or return without them sending the return address. No response you only have 60 days to return. Had to get our Credit card company involved. They finally sent the address at this point we just wanted to return it. It was unused returned in its original package. They never sent us a refund! They kept the $169 if I only knew they would scam us i would have given it to someone. Do not buy from this company! This is very sad I have had better luck with buying from China!
Recommendation: Do not Buy
We sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how disappointing this situation must be, and we regret any delays or miscommunication regarding your return and refund.
Please provide your order number or the email address used to place your order here so we can look into this matter immediately and assist you further with your refund. We appreciate your patience and the opportunity to make this right.
Best,
Stephanie
The complaint has been investigated and resolved to the customer's satisfaction.
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