BAERSkin Hoodie review: No support
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
This review was chosen algorithmically as the most valued customer feedback.
Hi readers, I agree with those Baerskin Tactical clients who are reporting the awful service. I ordered on 12.14.24, and was promised a ship date of 12.27. That date came and went, and I have been unable to get ANY support from BT-by phone, email, or contact form.
So I would say that this company doesn't have bad support, but rather, they have NO support.
If anyone from BT is reading this please chime in with an update. My order number is 8XKZP4AK.
Thanks All
BAERSkin Hoodie customer support contacts
Hi Brian,
Thanks for your review!
We sincerely apologize for the frustration and inconvenience caused by your experience. We recently sent you an email regarding your order. Please check your inbox or spam folder in case it was filtered incorrectly.
We understand your disappointment with the missed shipping date of 12.27.24 and the difficulty in reaching our support team. This is not the level of service we aim to provide, and we are actively working to improve response times and communication.
If you have additional questions or concerns, feel free to reply to the email we sent, and we’ll assist you promptly.
Thank you for your patience and understanding as we work to make this right.
Best,
Stephanie
Thanks for your review!
We sincerely apologize for the frustration and inconvenience caused by your experience. We recently sent you an email regarding your order. Please check your inbox or spam folder in case it was filtered incorrectly.
We understand your disappointment with the missed shipping date of 12.27.24 and the difficulty in reaching our support team. This is not the level of service we aim to provide, and we are actively working to improve response times and communication.
If you have additional questions or concerns, feel free to reply to the email we sent, and we’ll assist you promptly.
Thank you for your patience and understanding as we work to make this right.
Best,
Stephanie
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
0 comments