BAERSkin Hoodie review: I was cheated by bearskin!!!

Hi David,

Thanks for your review!

We're very sorry to hear about your experience, and we want to sincerely apologize for the frustration, inconvenience, and lack of follow-up you've endured. We completely understand how upsetting this situation must be, especially given the health challenges you've faced.

We want to assure you that we’ve been actively trying to resolve this issue. In fact, we recently sent you an email, and we’ve also sent multiple emails prior to that to address your original missing order. It appears, however, that our messages may not have reached your inbox. Please check your email’s Spam or Junk folder, as it’s possible our correspondence was filtered there.

Regarding your original orders, it seems they experienced shipping issues, which we described in our email. We appreciate your patience and will work to make this right as quickly as possible.

Best,
Stephanie