BAERSkin Hoodie review: Here is my hoodie?
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Ordered hoodie in December, no updates #6A6AWDNB
It must be traveling the world as it has not reached out to me.
Site states it was matched weeks ago, no updates, no way to contact.
The product is good as I have had one delivered, but what is going on with this order. It was for Christmas.
Bearskin please reach out to me!
James
Hi James,
Thanks for contacting us here!
We sincerely apologize for the delay with your order and the lack of updates. We understand how frustrating this must be, especially since it was meant as a Christmas gift.
We recently sent you an email with details regarding your order and the steps we are taking to resolve the issue. Please check your inbox, and if you have any further concerns or need additional assistance, feel free to reply to that email.
Thank you for your patience, and we truly appreciate your support.
Best,
Stephanie
Thanks for contacting us here!
We sincerely apologize for the delay with your order and the lack of updates. We understand how frustrating this must be, especially since it was meant as a Christmas gift.
We recently sent you an email with details regarding your order and the steps we are taking to resolve the issue. Please check your inbox, and if you have any further concerns or need additional assistance, feel free to reply to that email.
Thank you for your patience, and we truly appreciate your support.
Best,
Stephanie
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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