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Brink's Global Services

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Customer Service

+44 208 831 5900 (United Kingdom & Europe)
+1 804 289 9600 (United States)
+32 32 342 151 (Belgium)
+352 425 151 267 (Luxembourg)
+31 102 421 414 (Netherlands)
+7 495 775 6252 (Russia, CIS & Baltiс Countries)
+61 283 968 888 (Australia & New Zealand)
+852 28 779 717 (Hong Kong & Philippines)
+65 65 917 799 (Singapore & Malaysia)
+27 113 922 006 (South Africa)
+66 26 300 661 (Thailand)
+84 838 444 681 (Vietnam)
+54 114 016 4400 (Argentina)
Unit 3, Radius Park Faggs Road
Feltham, Texas
United Kingdom - TW140NG
United States

New York
580 5th Avenue Suite 400 New York, NY 10036 USA
Tel: +1 212 704 9500
Fax: +1 212 704 5272

Los Angeles
550 South Hill, Room 805 Los Angeles, CA 90013 USA
Tel: +1 213 627 4609
Fax: +1 213 623 3402

Miami
36 NE 1st St. Suite 742 Miami, FL 33132 USA 
Tel: +1 305 379 3363
Fax: +1 305 379 6336

Canada

Montreal
9630 St. Patrick Street Montreal Quebec H8R 1R8
Tel: +1 514 363 1415
Fax: +1 514 363 5289

Toronto
1000-One Robert Speck Pkwy Mississauga Ontario L4Z 3M3
Tel: +1 905 306 9600
Fax: +1 905 306 0848

Belgium
Hoveniersstraat 2, Box 408 B-2018 Antwerp, Belgium

France
2, rue des Voyelles Boite Postale 10480 95708 Roissy Ch. De Gaulle Cedex France

Germany

Frankfurt
City Süd, Geb. 537, Block F, 4 OG 60549 Frankfurt-Airport Germany
Tel: +49 696 971 1160
Fax: +49 696 971 1170

Munich
Terminal / Modul G / Room G 183 D-85356 Munich Airport Germany
Tel: +49 899 759 4295
Fax: +49 899 759 4299

Greece
52 Koritsas st., Votanikos 104 47, Athens, Greece

Italy
Via G. Ferraris 146 Arezzo, 52100, Italy

Luxembourg
8, Rue de Bitburg L-1273 Luxembourg - Hamm
Fax: +352 425 151 259

Poland
Ul. Bokserska 64 02-690 Warsaw Poland

Switzerland

Geneva
Aerogare Fret, Case Postale 1115 1211 Geneva 5 Airport
Tel: +41 583 300 190
Fax: +41 583 300 191

Zurich
Operation Center 1 PO Box 34 8058 Zurich Airport
Tel: +41 583 300 000
Fax: +41 583 300 001

Turkey
Leylak Sokak, № 1 Nursanlar Is Merkezi 4. Kat № 17 Sisli Kustepe/Sisli Istanbul Turkey
Fax: +90 212 250 3373

Australia & New Zealand
6/4 Huntley Street Alexandria NSW 2015 Australia
 
China

Shanghai
Room 807-809, Grand Soluxe Zhongyou Hotel Shanghai №969 Dong Fang Road Shanghai 200122, China 
Tel: +86 215 169 8686
Fax: +86 215 054 0471

Beijing
19k, Oriental Ginza Building, 48DongZhiMen Wai Street, Beijing, 100027 China
Tel: +86 105 979 2607
Fax: +86 106 551 0586
Hong Kong 
10/F Kailey Tower 16 Stanley Street Central, Hong Kong
Fax: +852 28 779 565

India
The Summit Business Bay Unit 307, Level 3 Sant Janabai Road Off. Western Express Highway Vile Parle (East) Mumbai – 400057 Maharashtra India

Japan

Tokyo
5-13-1-2F, Shinbashi, Minato-ku Tokyo 105-0004 Japan
Tel: +81 364 357 830
Fax: +81 364 357 850

Kansai
3-2-11-506, Isobedori, Sannomiya, Chuo-ku, Kobe-city, Hyogo 651-0084 Japan
Tel: +81 782 317 171
Fax: +81 782 317 172

Singapore
1 Kaki Bukit Road 1 № 02-33 Enterprise One Singapore 415934
Fax: +65 62 867 227

South Africa
9 Derrick Road Spartan, South Africa

Thailand
919/586-591 Jewelry Trade Center Building 47th Floor, North Tower, Silom Road, Silom, Bangrak Bangkok Thailand 10500 
Fax: +66 26 300 660

Vietnam
Room 407A, 4/F, SCSC Cargo Terminal 30 Phan Thuc Duyen Street, Ward 4 Tan Binh District, Ho Chi Minh City Vietnam
Fax: +84 838 444 696

UAE
P.O.Box 85079 Dubai Airport Freezone Dubai United Arab Emirates
Fax: +971 42 996 946

Argentina
Av. Int Francisco Rabanal 3120 Buenos Aires
Fax: +54 114 016 4417

Brazil
Rua Samaritá, 1117 - 5o. Andar – Jardim da Laranjeiras São Paulo SP, 02518-080

Mexico
Dr. Andrade № 60 - A Col. Doctores, Delegación Cuauhtémoc C.P 06720, México, D.F

Complaints & Reviews

Brinks Home SecurityWrong billing

I was checking my credit report and it showed your company in collection. I was serviced in 2001 to 2004 with Monitronics . We cancelled our contract with them and they quit monitoring my home. I was totally surprised to see this on my report. I need you to please remove this from my credit report . Or show me a contract where I have signed for your service.
Please send information to my [protected]@yahoo.com
Thank you for your time
J. T. Tyus

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    Brink's Global ServicesBrinks large area dusk to dawn activated security light 4800 lumens

    We purchased two lights the bulbs didn't last no time less than 3 months. Can not purchase bulbs at local Walmart where we purchased the at, only can purchase online and the replacement bulbs are expensive. Very disappointed in the quality of the product. After reading reviews on the product feel like the company should have took action and done recall on product. I normally don't complain but totally unsatisfied with the product. I would either like a total refund for my purchase or request replacement bulbs at no cost to me. Due to all the telemarketing calls I do not answer unknown numbers on my phone, but leaving my email address for a response o. The defective bulbs/product.

    Thanks Kim Thacker

    [protected]@yahoo.com

    Brinks large area dusk to dawn activated security light 4800 lumens

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      Brink's Global ServicesModel 7257 brinks dusk till dawn outdoor security light

      I have replaced the required bulb (#7974 @ $20 a bulb) in 1 year, now the light doesn't come on at all. I bypassed the sensor and it comes on. I paid $50 for this unit and have $80 in bulbs, can't believe this is all I get for this short length of time

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        Brink's Global ServicesBrinks security light bulb part#[protected]

        I purchased a Brinks Security Light approximately 3 months ago from a local Walmart. I had the light installed approximately 2 1/2 months ago and two weeks ago the light bulb went out. I had an electrician check it out and he told me that the bulb was blown out. I have been pricing new bulbs and I'm finding the cost is $20 -$30. I really did like the brightness of the light but don't think it should only last less than a month. I would appreciate replacement on my light bulb as soon as possible. Amazon order date 03/31/2020, order# [protected], order total $24.75 Jo Hale
        601 N Rusk St. Wharton, Texas [protected]

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          Brink's Global ServicesLight bulb

          Purchased this today (03/20/2020) at walmart. Installed it and the bulb it comes with doesn't even work. Made sure it wasn't the actual unit that was the problem by putting in a regular light bulb and it works just fine. It made a click sound when the light was suppose to be on but the bulb it comes with didn't turn on at all. We tested it out while the sun was out and later on in the night when it got dark enough and even covered the sensor as an added measure and still no action from the large bulb. A regular bulb worked fine with it but i paid money for the whole thing not just the unit itself.

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            Brinks Security Service — Fraudulent contracts

            This company is one of the companies you would like to stay away from. What they do is send a representative...

            Brink's Global ServicesBrinks led area light

            I have two of these lights and about 6 months ago they started to take longer and longer to come on only to go off shortly after. They were replaced free of charge with the impression that the problem was resolved only to be going through the same issue again. Although they were replaced at no charge it was still a pain in the ass to have to replace the fixture only to now find out it was most likely just the bulb that like everything else sold by Walmart is made in China. I for one would hope that someone would either get to the bottom of this problem or have the balls to tell the Chinese manufacturer to either fix their cheap ass bulbs or find another manufacturer.

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              Brinks SecurityPower cut on system with no notification to us

              Power cut off on tue 5th 2019, to the security system and no notification of any kind to us. This could have resulted in a family being kidnapped or killed and no one would know about it because no action was taken by your company. Should have been a text or phone call to confirm the situation, not ignored. By putting our lives in danger we requested to drop your service. Talking to a Rep. we were told we still had to pay the hole contract up first. I can't see how i should pay for a contract when your the ones that dropped the ball of providing security for our family. This matter will be brought to our attorney if not resolved by the laws of contract agreements.

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                Brinks — Service

                On Oct. 21, I reached out to Brinks after I tried testing my system. My system was not working, I found out...

                Brink's Global ServicesBrinks outdoor led security light. Model 7257,

                My name is Elizabeth Farley, Last week we bought a Brinks Dust to Dawn outside light from the Cullman Alabama Walmart, we paid $45.97 without taxes, after getting it install, it worked one night, it has not came back on since. Today I bought a parts bulb # 923-0027 which I was able to find on the side of the bulb, but the item which we bought was model 7257, and you cant find a replacement bulb for 7257, we are going to see if this bulb is the right one, but I just wanted you to know that I had to spend $19.97 for another bulb that only lasted one night. I feel like we should be refunded by you or another bulb. it seems a lot of people are having problems with their bulbs. Thank you [protected]

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                  Brink's Global ServicesBrinks 7257 outdoor light

                  I bought this from Walmart and had it professionally installed.It worked great for 3 weeks and then suddenly stopped. I checked for power and tested with anpther bulb and it worked. The bulbs provided are worthless. If i would have known this?beforehand I would have went a different route. I have spent more money installing than what it costed. Not sure about the warranty but i do hope to get a replacement.

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                    Brink's Global Services — Alarm system

                    HI' My name is Shaka Brown, I reside at 2744 Malcolm St. I move here March 01, 2018 where previously my...

                    Brinks Home Security — Long term contacts

                    I used Monitonics for a number of years and was satisfied with their service. Brinks took them over and...

                    Brinks — Security light model 7257

                    My 81 year old father purchased and installed this light at walmart 4/18. Installed 4/11/18. It worked well...

                    Brink's Global Services — Led flood light stopped working after only 4 months. Replaced with other bulb and it works fine. I need a replacement bulb, but can not find any.

                    Installed security flood light just 4 months ago. Light worked fine for 4 months then LED bulb burned. I...

                    Kerman

                    Brink's Global Services — Brinks dust to dawn 7105w

                    The worst light fixture that I have ever installed. The bracket is to long for the weather box. The housing...

                    Brink's Global Services — Brinks led bulb 5jl1 e340191

                    I bought two Brinks Led Security Lights Dusk to Dawn. Both bulbs have came out of the metal socket and thu...

                    Breckenridge

                    Brink's — Large area dusk to dawn activated security light 7257. Bulb [protected]

                    Purchased this light at Wal mart November 2017. The light worked as it should until December 2017. The bulb...

                    Brink's — Brinks 7674w solar security lights

                    When activated the lights just flash. I have been asked if I am takin pictures of people. None of the 3...

                    Brinks — Brinks 180 halogen activate security light model 7160

                    We purchased this product from Walmart in Alabama in September 2017, while trying to get out of the path of...