United Kingdom - TW140NG
We purchased new at Walmart less than a year ago. It just quit working. We changed the eye on it. The bulb i...
I am no sure this is the right place for my complaint. I bought 2 Brinks activated security outside lights, model 7011B . Bulb #7055 JCD 3400 lums, halogen. I bought them about 2 weeks ago at Wal-marts.
My problem is that the lights wouldn't keep a bulb lit for more then two hours, and then burn out. I now have gone through 5 bulbs I bought at wal- marts store.at a cost of about $4 or$ 5 each.
Is there a problem with this model light?
And what can I do about it.
I hope you could let me know what to do.
Thanking you in advance,
The lag bolts that come standard for installing the light assembly are very weak and 2 of them broke on...
Was working fine in two weeks - until we got a rain storm. Now it's lighting all the time, and we have disconnected it for security reasons. I was reading another complain with same issue - this guy disconnected the motion sensor and found water inside, which was the issue. Seems like this product is NOT waterproof and safe for outdoors use. It's dangerous, and the product should be recalled!
I bought this product 2 weeks ago. It worked great until this week, when the motion detector keeps going on...
Brink's Inc. lost one million dollars worth of merchandise bound for the Las Vegas Antique and Jewelry Show...
Purchased the light kit and installed, there is no instructions for setting the motion activated light at all. The model # 7131B, had no paper work inside, how do we find a manual for this?????
We purchased a Brinks security light on Dec 4th, 2010. We did not keep the box which I do regret now. The light went out on March 20, 2011. It had the new bulb in it that is suppose to last for years and so energy efficient. Now I can't find out how to contact the company for warranty on the light. It has a one year and only lasted 3 months. We have purchased Brinks lighting for the last 4 yrs. Every time they last less time. This last one took the cake though. I am very unhappy with this product.
Security light was bought December, 2010. Three month ago it just stop working, It turn on and never turn off, it just stayed on all the time. I try to turn it off and wait then turn it back on, and still did"nt work. I did"nt fine that same Light(convertible coach light, motion activated, polishted brass) at any of the stores here. I gat it at Walmart. Lowes, and Home Depo are out of it too. I now have only one light that works and one that dont work, they are on each side of my garage.
Florida Attorney General Bill McCollum received your email regarding your concerns with Brinks Home Security. Attorney General McCollum asked that I respond. I am sorry for the difficulties you have experienced.
I have reviewed your correspondence and determined that the appropriate state agency to address your concerns is the Florida Department of Agriculture and Consumer Services, Division of Consumer Services (DACS).
The DACS is the state agency assigned responsibility for processing consumer complaints in this area. The DACS registers non-exempt telemarketers and administers provisions of the Florida Telephone Solicitation Act which includes the State's No Sales Solicitation List. I am forwarding your complaint to DACS. For further information about telemarketing, please visit DACS's website:
You may also contact DACS at:
Florida Department of Agriculture and Consumer Services Division of Consumer Services
2005 Apalachee Parkway
Tallahassee, Florida 32399
Toll-free within FL: [protected]
To reduce the number of direct marketing solicitations you receive by phone, you may also remove your name and phone number from national calling lists by contacting the Direct Marketing Association's Telephone Preference Service, Post Office Box 1559, Carmel, New York 10512. For more information visit that agency's website at:
You may also file a complaint about violations, by calling [protected].
More information is available on the Federal Trade Commission's website
Thank you for contacting Attorney General McCollum's Office. I hope this proves helpful. If you would like to keep current with news on Attorney General McCollum's efforts to fight fraud please follow this link and subscribe to the Attorney General's weekly and monthly electronic
Office of Citizen Services
PLEASE DO NOT REPLY TO THIS E-MAIL. THIS ADDRESS IS FOR PROCESSING ONLY.
To contact this office please visit the Attorney General's website at http://www.myfloridalegal.com and fill out the on-line contact form.
Again, thank you for contacting the Office of the Florida Attorney General.
INTERNET MESSAGE RECEIVED BY THE ATTORNEY GENERAL'S OFFICE ON 05/03/2010
13328 Tropic Egret Drive
Jacksonville, FL 32224
RE: Brink Security
Subject: calls relentlessly, no message
I keep getting phone calls to my cell number from [protected]. I did some research and found it was from Brinks Home Security. I called and told them to stop calling me. They call, do not leave a message and I am tired of this. I do not own the residence I am living in, I am planning on moving and do not like my cell minutes being wasted by unsolicited companies. I've already told them to stop calling, but it still continues. My land line is on the federal do not call list, and have not received calls from them.
Can something be done to put an end to this?
Purchased brinks dust-dawn light model 7252 from walmart and had it installed by a licensed electrician. The...
I asked for a security quote from Broadview. The salesman never told me that they were owned by ADT and also never told me that they owned my security system even after it was installed in my home. He also tried to charge me extra to purchase a warranty on THEIR security system. Very disappointed with their lack of honesty and the deceptive sales practices. If I knew they were just another ADT company, I wouldn't have asked for a quote.
Ive been using brinks for a few years. They get you at first with the specials and discounts.. but once your...
After eight years as a customer, we had enough of problems with our Brinks (now Broadview) Home Security...
I signed up with my new home purchase and agreed to prepay one year & pay $99 activation fee. Shortly there after I was in Europe on business and recieved a call that my front door alarm was going off, resetting and going off again. Came home a week later to find 5 notes from police and a fine for false alarms. Repair man came out and spent 4 hours going over system. Worked for one week straight, then the same false alarm. Another day off work to wait on repair man. Two more hours and system deemed fixed after puting all new sensors in. Flash forward a few month of no issues till my next business trip in Chicago. Same MO, front door alarm going off and resetting. Come home with fine from Police and form letter stating that the Police has put a DNR (do not respond) on my address. I call my friends at Brinks to complain and tell them to cancel my service immediately...this is June 2007. After that I never set the alarm again. Now I recieved a call from a collections agency saying I owe them $335 on my contract. I am shocked as you might imagine. I call their customer service, get run around, and am told there is no-one in the company that will talk to me about the matter...but I can write a letter. Even after I expalined I do not recall signing a three year contartct and even if I did I should have the right to cancel as the service was awful. DO NOT DEAL WITH THESE PEOPLE!! I am still in denial about how this is going to play out but I am certain I will be out some money...
I have been a Brinks customer for 6 years. I called to cancel the service a while ago but they kept sending balance due notices. I called again to cancel and the guy talked me into signing a contract for $180 a year and issued a "Credit" for the earlier balance due. After I received the contract, I decided not to pursue it as it was still expensive for me for the level of service I was receving. I called to inform them that I will not be signing the contract and to cancel all the services. The lady was really nice when she was still trying to sell me the contract. But when I insisted on canceling, she put the earlier balance due (that was "Credit"ed by the other guy) back on my account. I kept saying that I called earlier to cancel but she wouldnt listen because I am no longer a contract. They dont have a "record" me calling them to cancel. Is that my fault?
In summary Horrible customer service. If you treat a customer of yours for six years (paying every month like clock work) like this - not sure how you will survive in this down economy. I am for sure going to tell everyone I know and all the websites I can complain on.
I bought 2 outdoor fluorescent security lights for my home at one time. Neither of them are working now. They quit working about 3 weeks apart. They cost about $50 each, and an electrician put them both up. There is supposed to be a warranty for them. It appears that the either the circuit board or sensor on either or both of them is out. What do I need to do to get help?
I was transferred in my job from Wesley Chapel FL to Indianapolis IN and moved with friends until my house...
I have Brinks Security. When I purchased their plan I also purchased the insurance to cover problems with the...
On 10-2 of 2008, I visited the office in Tampa near the airport when after I took my time to ensure a completely filled out and neat application, I took it to the receptionist which pointed out that I needed to put down the addresses to employers I worked for 6 years ago. I told her that I had no idea what their address or phone numbers were and she told me that I could go to the Social Security Administration and find out there. I told her that there wasn't no way I was going to go there and do all that with gas being this expensive these days and no promise of getting hired. I then asked for her boss and after telling him the same thing, he immediately got very rude with a violent attitude. I told him the same thing that I told her and I asked for his boss's name. He told me that he was the boss. I told him that I wanted his boss because everybody has a boss. He took my application and threw it in the trash where I could see him do it and told me that I had 30 seconds to get off the property. I left the property and when I cleared the gate, I noticed that he had followed me outside and started yelling at me. I thought he was going to jump the gate! After getting home, I called the main branch and he told me that he would have the person that handles these things call me back later. When he did call me back, he was telling me that their story differed from mine and, in other words, it was going to be their words against mine. He told me that I wasn't allowed on the property anymore and told me that a fellon shouldn't be applying for a job there to start with. I am not a fellon and I don't know where he got that from!