I booked room through at studio6 thru your site con#[protected] Charles Beauchamp [protected]@yahoo.com. I only had 1320 in bank after my vacation. I had checked out of studio6 on 11-26 took vacation then rebooked thru booking.com at cheaper price they refused to allow me to check in and said I had to cancel reservation and pay directly thru them. I called booking.com CSR and was assured I would be relocated at studio6's expense and then proceeded to be told whatever I wanted to here by 4 reps to keep passing the buck. one rep hung up and another faked like they couldnt here me anymore. the 1st two reps basically swore on there lives I would be reimbursed for difference in price 2nd one told me to rent a room tonight and call back when I find a place. 3rd rep told me that was wrong and sent me and email for place on airbnb where I would share bathroom in house with 4 other people said if I didnt like I could just reply no. I told him that wouldnt work and he hung up.
called back cause issue would be resolved if I could split my month reservation in half book room for 14 days get back to work and I would have money for 2nd half in 7-10 days 4th rep said that would work even suggested it when that was what I was saying whole time so I asked her to send me and email confirming she approved me to do that she said yes at 1st then I am pretty sure she talked to someone else and said oh u dont need that I said I wanted as prove then she could here me any more.
I arrived at studio6 at 230pm it is now 1240pm I have been looking for places and sitting in parking lost on hold all day and still no answer resolution for tomorrow