I've booked a car through Booking.com. The confirmation that I received, confirmed that I booked a car from Budget and that our pick up point was at 94th Street, Manhattan. We went there on time, but the pick up point was AVIS and they could not help us. We went at the nearest Budget office, where they informed us that the confirmation was wrong and that the pick up point was an hour away. When I made my complaint, I 've asked for compensation not only for the car that I had already paid, but also for three tickets to a museum that we could not attend due to their fault. they agreed to compensate only the rental of the car.