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Home Furniture Bob's Discount Furniture mold on mattress
T
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9:51 am EDT
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I am truly disgusted with Bob's. BUYERS BEWARE!

I purchased a Bob O Pedic 2 years, I repeat 2 YEARS AGO (2011) and I recently was changing the cover and I discovered there was mold on the bottom of my mattress (you can google search and it has happened to other people). I am completely disgusted as I am a clean person and also who would ever think mold would grow on your bed. I was horrified at my discovery and decided to call Bob's hahaha that was a joke. Well of course Bob's will do nothing since they consider it an "environmental issue" not a manufacture issue. Since Bob's will not do anything and you can't remove the mold the mattress has to get thrown away.

So if you are thinking about purchasing from Bob's I would really reconsider.

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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H
Apr 10, 2022 1:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased bed and a foam mattress a year ago . I just found out wood under the spring box has mold and the boxes smell wired I thing they have too and the mattress . So I call bobs furniture and I told them about the issue . And they didn’t help me at all even I have 5 years warranty .

So if you thinking of buying from boobs don’t buy . Go somewhere els . There materiel are cheap and can get mold so fast .

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460 complaints
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