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CB Furniture Stores Bob's Discount Furniture Complaints #202-221
Bob's Discount Furniture

Bob's Discount Furniture review: leather sofa set

J
Author of the review
1:38 pm UTC

I purchased a sofa and loveseat approx. 1-1/2 years ago at Bob's in Hunt Valley. The pushy salesman also talked me into a "Goof Proof" 5 year warranty. After approx. 1 year the leather on my sofa has been deteriorating as shown in the photo. I contacted Bobs and put in a concern/complaint to corporate. They stated they would review and send reply via e-mail. They stated in their e-mail that this is not covered under their warranty nor the 5 year goof proof warranty. I am now stuck with a sofa, loveseat and ottoman set that is worthless because the leather on the sofa is coming off after only 1-1/2 years. Absolutely crazy that you pay so much money for a leather set and it doesn't last as long as a fake leather set. Buyers beware on the lasting quality of Bob's furniture items !

Bob's Discount Furniture - leather sofa set - Photo 1
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  1. Bob's Discount Furniture Contacts

  2. Bob's Discount Furniture phone numbers
    +1 (800) 569-1284
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    +1 (860) 645-3208
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    Public Relations Director
    +1 (860) 214-1145
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    +1 (860) 812-1111
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    Customer Service
    +1 (860) 474-1000
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    Support
    +1 (209) 929-0840
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    428 Tolland Turnpike, Manchester, Connecticut, 06042, United States
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    Jun 03, 2026
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Bob's Discount Furniture Category
Bob's Discount Furniture is ranked 18 among 291 companies in the Furniture Stores category
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Most discussed complaints

Goof proof
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 inferior merchandise
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