Sizzling Pubs Complaints & Reviews

Sizzling Pubs / food

Jul 16, 2019

Hi want to just say me and my husband thought we would try your restaurant carrmill and we were very disappointed as we waited nearly an hour, the place looked unclean and when it finally came out it looked like a childs portion and we had to wait for cutterlry, the steak was chewy I had...

Sizzling Pubs / ship inn paignton devon

Jul 09, 2019

on the 8th of july my wife grandson and myself went for a meal for my 70th birthday we arrived at 5.15 pm we ordered drinks and a meal we waited about 30mins when one of the staff came to say that one of the meals would take a little longer as the manager has to go to torquay to get some...

Sizzling Pubs / service

Jul 08, 2019

Good afternoon I went to one of your public houses for the 1st time (Myvod Wednesbury) there was only one bar staff on and she looked like she didnt want to be there, We proceeded to order food, i asked for the spicy beef to just be told " we got none of that" no sorry nothing. We drank our drink...

Sizzling Pubs / food, and service

Jun 29, 2019

My friend and I arrived at the Top of the World pub in Hemel Hempstead at 12 noon Saturday the 29th of June, at this time it was not very busy, had to wait a while to be served bar staff to busy talking, we ordered our starters of mushrooms which were lovely, however when our main course...

Sizzling Pubs / service

Jun 11, 2019

Had lunch today 11th June at the Old Manor Inn, Newtons Road, W-S-M, BS22 9LP. I placed my order for 2 x baked potatoes at 13:00:33, I waited to 13:40 to complain that I had not received my food and still had to wait another 6 minutes for it to arrive. No apologies, no explanation, just here...

Sizzling Pubs / product

May 13, 2019

Merebrook bromborough wirral uk ch63This is my local and every now and then go and have something to eat... The only reason myself and my wife come to this sizzler pub is because its local. Why why why!!!. Attended at 17, 30 12.5.19. Ordered for my wife chilli beef was filled with grease...

Sizzling Pubs / poor service provided

Apr 24, 2019

I submitted a complaint via the sizzling pubs website on Friday 19/04/19 regarding poor service I received at the iford bridge pub on Thursday evening 19/04/19. All details are on the original email complaints submission. But nearly a Week on, I still haven't received even an...

Sizzling Pubs / food and decor

Apr 08, 2019

Never had the option of setting up a tab, no check back received, have been here before and enjoyed our visits, ordered fish and chips and the plate was swimming in oil, obviously the fish hadn't been drained prior to being put on the plate, I had to mop it up with serviette, we sat near a...

Sizzling Pubs / food and dirt

Apr 06, 2019

A friend and i arrived at the swan holm lane birkenhead approx 2pm .The menu did not have a chicken and bacon salad bowl on it so asked a male member of staff serving if they did a chicken and bacon salad bowl to which he replied yes. I ordered waited with my friend for about 30minutes or...

Sizzling Pubs / product & service

Feb 14, 2019

Tonight "Valentine's" night is a Special night when you take the one you love out & splash the cash but sometimes If your a little strapped for cash then you have to take second best so I took my Wife of 44 years out for a meal at what turned out to be one of the worst meals & Service that...

Sizzling Pubs Ship, Paignton Devon / xmas dinner

Dec 29, 2018

We pre paid for our xmas dinner £360 6 adults, 6 children. on 25th december, 2pm we arrived at the ship. Table had no effort whatsoever. A cheap cracker each. The prawn cocktail starter had four prawns each and dry old brown cheap bread The turkey dinners were tiny, freezing cold, the...

Sizzling Pubs / I am complaining about a meal and drinks

Dec 17, 2018

Good afternoon I am sorry to have to send in this complaint but I was at my local Southfield pub on green lane Bolton with my wife we ordered food and drinks on Sunday the 16 dec my steak was the worst I had ever had and the amount of onions put on my plate was a joke we also ordered two...

Sizzling Pubs / food / service

Dec 08, 2018

My husband myself and 2 grandchildren went to The Leicester Arms in Luton Beds today sat.8th Dec. We arrived at 12.50pm found a table went to bar to place our order customers were waiting no staff around then 2 arrived and took our order. 1.50 our meals arrived with apologies from...

Sizzling Pubs / lack of communication

Oct 27, 2018

Hi my daughter booked a table for 7 o clock for my birthday we live in Denton it took us over 45 min to get to the vernon arms in poynton when we arrived we were told sorry they were not doing food due to staffing levels to say we were dissatisfied is an under statement. We then had to...

Sizzling Pubs / service was disgusting

Oct 24, 2018

Was in the Acorn pub on Saturday late afternoon the level of service from the staff was awful, no eye contact no smiles nothing . Ordered food for a 40 minute wait. Asked for the manager and was told "she's too busy"? Appalling level of customer care. Tables where disgusting with left over...

Sizzling Pubs / food

Oct 19, 2018

Hi i sent in a complaint about the pines crookston road and have had no reply. I was there sat 15th oct and i had curry which the poppadoms had flys over and under them there was flys on mt plate there was 4 of us in my company i have already sent an email in explainin everything was told...

Sizzling Pubs / [email protected]

Oct 14, 2018

Hi i was in the pines on sat 13th oct there was 4 in my party i had the tikka masala when it came out the popadoms had flys in them and under them on my plate this is my second bad experience in there i tend to give these places 3 trys if i habe a problem it is a friendly place i enjoy tho...

Sizzling Pubs / food service and disappointed

Sep 21, 2018

We went to jubilee pub on 20th September for a joint celebration meal for my son and grandaughter it was pre booked for 25 of us for 630 pm on arrival we were told only 2 bar staff and they were also serving food as well at 1950 they finally brought the children foods out after asking...

Sizzling Pubs / food

Sep 06, 2018

I waited an hour for my food which i accepted as the pub was busy which i take as a good sign but after waiting my classic mixed grill came with the whole of the plate covered in boiled/ fried onions which i detest, i was offered a replacement but as my partner was partially thru her meal...

Sizzling Pub Norcot Reading / food

Aug 28, 2018

I went to my local sizzler at norcot road reading on 23/8/18 for a lunch with work colleagues, I had I side of macaroni cheese, I had a few mouthfuls and then gave it a stir, I saw something brown in there, so I took it out with my fork and put it on a napkin and to my horror it was a...

Sizzling Pubs / service

Aug 11, 2018

Hi I have visited the pub on Reading on Henley Road on Tuesday 07/08. We sat outside on 8.15pm and we order only drinks and something to share. On 8:58 we went inside to order our main dishes and sides, waiting another customer to be served and on 9pm we request from waiter to order our dishe...

Sizzling Pubs / Accusation

Jul 16, 2018

On entering the two brothers pub Southampton yesterday my husband and i saw a girl crying outside as she had been accused of taking a £20 that had been placed on the bar, we then sat at our table to have some lunch about 20 mins into this the landlord andy came over to my husband and asked...

Sizzling Pubs / meals not available and dire staff shortages

Jul 09, 2018

I visited The Three Horseshoes pub at 5.00 today with my husband for a meal. I tried ordering two meals but my choices were not available as the kitchen has run out of an ingredient. This is fairly amazing as there is Tesco Superstore across the road! We then ordered two desserts and waited...

[Resolved] Sutton park hotel sizzling pub / bad food... not cooked correctly

Jun 25, 2018

Ordered 2 rare steaks and 2 blue steaks. All steaks were well done; not rare and not blue. My steak in particular could not be eaten as it was tough to cut let alone chew. The steak was full of grizzle and overcooked as mentioned. Also while ordering at the bar...another customer complained a...

Southfields Sizzling New Pub / service, food, reservation

Jun 19, 2018

We had previously booked the function room at southfields for Saturday 16th June 2018 for 7pm for my mum's suprise 60th birthday meal party. cos there was 18 of us going they told us we had to have the function room. They wanted £30;deposit which was paid everything was fine. rung up Friday...

Sizzling Pubs / the white house, aldridge

Apr 29, 2018

I recently visited the above. Asked for a receipt but told the paper had run out. Was overcharged by the price of two drinks that should have been in a meal deal. Staff didn't want to help. Items on menu not available., had to re choose. Meals arrived with missing elements, had to chase...

Sizzling Pubs / food

Feb 19, 2018

I am writing to you this morning as I had a meal at the Blue Bowl in Hanham Bristol last night I have eaten in this pub many times with no problems however I am so disappointed with the meal me and my family had last night I feel I need to right to yourselves to start with it took over...

Sizzling Pubs / staff

Dec 19, 2017

Last night we went to The Turnpike Tavern in liverpool . We often go to this resturant with our 4 children as it offers good food great atmopshere at an afforable price . We found a table and went up to order our food the girl took the order didnt have a clue what she was doing when we...

Sizzling Pubs / barley mow bramley leeds

Nov 18, 2017

Came in for a family drink and a bite to eat. My sister went to the bar and I was seated talking to the family. My sister returned from the bar telling me that we had been told to drink up and leave as I was barred for attacking a bar person. I approached the bar to ask what was going in...

Sizzling Pubs / food. cleanliness. garden!!!

Oct 26, 2017

I visit the old manor pub in worle. Weston super mare quite often. And I have to say the food is not good. Soup we ordered was cold. Also house sharer we had came in bit by bit. Used toilets which were appalling. The garden was a disgusting mess. I know the pub has recently had new manager...

Sizzling Pubs / exterior cleanliness

Sep 14, 2017

The pub in question is The Hesketh Arms New Hall Lane, in Preston, Lancashire. I have never been inside this pub and am not likely to if the exterior is anything to judge by. There is outside seating at rear of premises along with a car park. Smokers congregate here and dispose of their...

Sizzling Pubs / poor service with regards to food, complaint procedure very poor.

Jul 30, 2017

A pub in Thornton, Lancs. has recently become part of the Sizzler chain which has resulted in deminished customer service. In my case I was informed that I would not receive my food order for 45 mins on that occasion but friends who ordered food 5 mins before me received theirs in good...

The Grenadier Hove- Sizzling Pubs / food and drink

Jul 26, 2017

The Grenadier Hove Sussex BN3 7LT - Wednesday26th May 2018 at 12.10hrs. We (4)adult(s) arrived for meal and drinks. ORDERED MEAL at 12.37hrs ARRIVED 13.32 HRS. (same day)! Ordered drinks first asked young bar lad for a white wine spites and soda/medium.He put wine into medium glass 3/4...

Sizzling Pubs / awful food

Jul 09, 2017

Hi. We used to always eat at the Treacle Mine Pub in Thurrock, however today was our first time back there since it came under new management a while ago. I rarely complain but in this instance I thought you should know that whilst the staff were nice the food was without a doubt the worst...

Sizzling Pubs / food

Jun 01, 2017

Hi a family of 5 attended your pub on the Stratford road Shirley Solihull on bank holiday Monday 29th May 2017 for a birthday meal We ordered rump steak platter which the meet was very veiny and chewy A Steak New Yorker ( no problems) A Sirloin Steak medium cooked it came our burnt A...

Sizzling Pubs / customer service and food

May 29, 2017

Went to the barley mow banbury on Sunday 28th after I finished my shift at hospital to be greeted with you gave to leave by 9 as you have a child, we then ordered food and asked for a starter to be bought out with the rest of food but it didn't and when my main came it was missing Christy...

Sizzling Pubs / offers

May 26, 2017

I enjoy Sizzling Pubs food menu and regularly use the Robins Nest in Edinburgh. Tonight (26th May) I received an offer to allow kids to eat for £1 during the half term holiday. I wish I could take up this offer but my grand-kids were off last weekend along with a large amount of...

Sizzling Pubs / I am writing to complain about the newlands in tile hill

May 18, 2017

We visited the Newlands tonight at 16:30 on 18/5/17. We come here a lot and usually have good service. The new menu is out and we had a 50% off the new dishes so we had a the new New Yorker steak. When we ordered we were asked if we would like the 8oz serloin or the 9oz rib-eye (Thinking thi...

Sizzling Pubs / food

May 18, 2017

Hi I just want to write this complain now as I was too scared to do it in the pub it's self! Me and my boyfriend walked into the prairie pub burnley for a bite to eat and a drink we walked in about 7 tables we're full of half eaten food baring in mind there was no one even in the pub so...

Sizzling Pubs / drakes drum

May 14, 2017

Could you please explain why the Drakes Drum close a large part of the lounge on a saturday afternoon for the bowls team when there are other areas in the bar where there is no one sitting, i am not against the bowls team just the management who say they donot care about the regulars. We and...