BMW / Bayerische Motoren Werke review: refund policy

I returned a 2014 Tahoe on Sept 3 (before the 5 day policy was up). I am still waiting for you all to take the $2, 500 off my credit card. It seems like this money should have been taken off my account by now. I would appreciate any information or help you could give me with this situation. The dealership never returns my calls and I fear that there
is some kind of scam as we had to fight for weeks to get back the funds we paid by
personal check $4, 500.00, , NOT RIGHT
Thank You
Lawrence & Patrica Willinsky
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