Blossom Flower Delivery review: Never again

I ordered flowers on Thursday 16 July from Blossom Flower Delivery for a funeral for delivery on Saturday 18 July at 2 PM.
The flowers did not arrive on Saturday and on Tuesday I checked with the funeral home which confirmed that the flowers were never delivered, either on Saturday or later.
When I called Blossom on Saturday inquiring about the delivery, they claim the delivery was from 2 to 7 PM, which is a lie.
When contacting them next week they claimed the flowers were delivered Saturday 18th 15 minutes after 2 PM, which is another lie.
Blossom delivery claim funerals are their top priority, and we’ll make sure the arrangement is delivered for the viewing.
I can understand that something can happen that deliveries cannot be made, but I cannot tolerate that they lie and try to cover up non-delivery with several excuses and lies instead of admitting they were at fault.
Blossom Delivery is an unethical company without any integrity, so will never use them again and will recommend others to stay away as well.