Ordered 50 roses, got 15. Paid for morning delivery 2 weeks in advance, delivery was 3 days late.
Contact customer service, they tell me "issues with quality can only be addressed within 24 hours of delivery". Of course this was within 24 hours of the real delivery, not the fantasy I paid for.
Bloomex sucks. This isn't the first time they've burned me but they are often the only option.
Recommendation: Normalize not sending flowers unless you have other options. schedule the delivery for a day ahead of you have to, and expect disappointment.