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CB Wholesale BJ's Wholesale Club
BJ's Wholesale Club

BJ's Wholesale Club review: Cruise promotion

J
Author of the review
1:22 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

BJ's sent a promotional email to book a cruise and they would pay the gratuities, so I click the link and booked the cruise 3/23/26. I noticed when received my conformation the gratuities were not listed, so I immediately call the agent and provided a copy of the promotion. The agent said give them 48 hours to respond, I waited the 48 hours and called and provided the same information again. and was told wait another 48 hours with still no response. I have asked for a manager to contact me and still no response.

Desired outcome: Do what they advertise.

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  1. BJ's Wholesale Club Contacts

  2. BJ's Wholesale Club phone numbers
    +1 (800) 257-2582
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    BJ’s Travel
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    Wellsley Farms / Berkley Jensen
    +1 (844) 700-8473
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    Tire Center Customer Care
    +1 (855) 269-1622
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    Perks MasterCard
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    Media Contact
    +1 (774) 512-7425
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    +1 (508) 651-8661
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    Fine Jewelry
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    More phone numbers
  3. BJ's Wholesale Club emails
  4. BJ's Wholesale Club address
    25 Research Drive, Westborough, Massachusetts, 01581, United States
  5. BJ's Wholesale Club social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 01, 2026
  7. View all BJ's Wholesale Club contacts
BJ's Wholesale Club Category
BJ's Wholesale Club is ranked 1 among 19 companies in the Wholesale category
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