BioLife Plasma Services

I went there to donate. I was on the table and I had donated about 3 minutes and then the needle came out of my arm and I was bleeding all over the place. The nurse came out and sent me away. They didn't watch me or anything. I could have left their and died but they didn't care. Then they deferred me for 2 months. Nobody even called to see how I was doing

I called the BioLife Services in Madison Wisconsin and asked them if a person with Multiple Sclerosis was able to donate plasma. I was told that they could not answer my question over the phone. I asked to speak to speak to their nurse and was denied. I went there and spent 2 hour's going through the screening process. Every thing checked out regarding my health. Weight, blood pressure, temperature, they took a sample of my blood and it was fine. Everything regarding my health was within their acceptable candidates to donate plasma. Then I got to the physical screening with the nurse and she asked me about the medication's that I take. I did not lie and told her what medications I take and what they were for. First medication I told her and what it was for and I was told nope I wasn't eligible. Nothing to do with the medication. Nothing to do with my health. I told her I had Multiple Sclerosis. Having Multiple Sclerosis doesn't disqualifying my plasma from being able to be used. What does disqualify me is because donating plasma MIGHT affect my health. I saw so many obese unhealthy looking people donating plasma yet I was denied. My recommendation is if you are healthy and your plasma is not going to harm anybody and during the screening you do learn and are repeatedly asked if you know what is harmful to a person if you have any type of history that would harm another person I think you should just omit a few facts about your medications. I called to check if I was eligible to donate and was told by the nurse because people lie that they couldn't tell me if people with Multiple Sclerosis could donate plasma. At the point I called them I was being honest and after them wasting my time and energy I was denied! With dealing with Biolife plasma services I do think they encourage people to lie to them.

I arrived at my appointment on 8/10 and my vitals were acceptable so I was seated. The phlebotomist (Debra) first inserted the needle into my left arm, but accidentally pulled it out. She then attempted to use my right arm, and proceeded to give me a hematoma. She never apologized at any point for the damage done to my arm. I asked if I should still come for my 8/14 appointment and was told to still come and that as long as I had one good arm I could donate. I arrived on 8/14 for my appointment and Debra, who had given me a hematoma, took my vitals and told me I would still be able to donate but needed to see the nurse. The nurse then sent me home because of the bruise. Debra feigned surprise (or perhaps genuinely doesn't know how things work) when I left and told her that I was now informed I needed two good arms. After wasting an hour, I was not compensated. I should have been told by BioLife that I would not be eligible if I still had the bruise. Would have saved me time and money, which I lost when I was told I would be making it. Not the first time I have been lied to by employees at this location.

I made an appointment to do ate plasma. The compensation was going to be very important for me making my bill payments this month. U was a new customer told I could make $900 my first month. Enough to pay up what I am struggling with. My problem, not theirs. Just some background.

I had a medical a reening and took an extensive digital survey. I answered all questions truthfully. I answered yes to taking prescription medication. I take Methadone Hydrochloride once a day. I started it as a way to get clean of pain medicine. I have been clean for 8 YEARS. I was taken to a room and asked about my medication. I told them the truth and they denied me for being an addict at some time.

There were people donating that were OBVIOUSLY on drugs. Mostly methamphetamine. I know because I've been there my life and stoll see it at work and in my neighborhood. It is ridiculous that I could t earn that money but a meth head that can't even sit still for 2 seconds was allowed to donate. I am hurt and disappointed in the screening process. If I was turned away those with obvious signs of drug abuse should be turned away as well.

I went to BioLife Plasma in Richmond va. I went through the physical and the nurse said I would need a note from my Dr. I told her I was in an accident and never said car accident. She assumed it was a car accident and wrote that down. My Dr. sent the paperwork in and there was a discrepancy because the nurse wrote down car accident. They flat out called me a lier vs. taking my word for it that the nurse assumed I was in a car accident. I told them over and over that I just said accident. They would not listen and even hung up on me. I feel I should get someone else involved because they falsified the paperwork not me. I should not be permanently differed because of their mess up.

I was done giving plasma 15 minutes ago the light was been gone off 4 nurses standing around talking among themselves

I went to the new location in Braddock PA, I've never donated before, this is all new to me. On my 1st donation, the tech was so nervous she was shaking. I told her she was making me nervous. She stated she was fine. She proceeded to stick me & I donated. Took over 1 1/2 hrs to fill the jug. Next day I had a bruise that covered my arm (picture attached is after 1 1/2 weeks) When I went to donate for my 2nd donation, they wouldn't let me donate. I'm only able to donate with one arm as my other arm has a tattoo that is too close to my vien. Went back again a few days later, the nurse cleared me, technician refused, said bruise was still to purple. Took over 3 wks before I could make my 2nd donation. Have had a different technician since with no issues, no bruising & I fill the jug within 50 mins. Now I'm going to miss giving my 8 donations within 45 days by 1 day because of the 1st technician. I've since found out she is new... guess I was one of her trial & error sticks. I've talked to management and they say they can't do anything about it. I was going to refer several of my friends here, but I've changed my mind. I think it's ridiculous that no exceptions can be made when something that happened is not my fault. I didn't ask for a newbie, yet I'm penalized and sadly so will patients as there could have been more donations from my friends. But I'm not referring anyone to have happen to them what happened to me. I guess I should be thankful she didn't do permanent damage.

I have recently been deferred from BioLife and I believe that I've been wrongly deferred. I've asked the plasma center to send me documentation of my history and the reason why I've been deferred and they refuse to.

I'm an African American and I've experienced a lot of roughness in regards to my experiences. I've had a phlebotomist stab me extremely hard and that caused issues in my arm for weeks. I've been slit by the needle when it's removed from my arm. There have been many experiences I've had with predominantly Caucasian phlebotomists and I'm being blamed for the bruises and pain on my end.

I've noticed that I haven't had much issues with minority phlebotomists and a few older Caucasian phlebotomists. Statistically, black individuals are given much rougher treatment than their Caucasian counterparts in the medical field.

I'm extremely disappointed because if I had not mentioned the pain I was in by asking for an ice pack, I wouldn't have been deferred. The issue is they'd rather me be silent about my pain than improve their staff.

I am a returning donor and I had someone use me as a reference for the $100 referral bonus and they completed their 2 donations and haven't received money so I came up the the plasma location and asked them about it and they told me they messed it up and didn't link him to my account when he filled out the reference card and made sure everything was good to go before he donated and they are telling me no one ever linked him to my account so now he has to donate two more times to get the $100 referral bonus I don't see how that's accurate information he shouldn't have to donate 4 times before I get my $100 for a mistake they made and I talked to a supervisor and he's telling me there's nothing he can do I want my $100 for his two donations because this is ridiculous I should not have to wait for something we've already done

This is the third time I have had Hannah defer me in a row first time was my temperature second time was because she dropped the blood sample kit on the floor and then told me my harmatica was too low third time in a row she defers me again because my hermetica is too low which I know is b******* I ate two huge salad yesterday I had a bunch of beans in chili I had four pieces of breaded chicken plus bread so I know damn well hermetica is just fine I have lost out on so much money because of her plus now my pay schedule is all screwed up and today alone to donation hurt people in front of me that Hannah checked their hermetica was too low as well seems funny how four people in a row got deferred because their hermetica is too low to

I got there at 4:10 my appointment was at 4:15. I got my physical and then was seated in a chair at about 4:45pm. The section was not ready for me. The bed had not been wiped down and all the martials had to be brought over. The girl left me 3 times to ask for help. No one could help her and then she stuck me. I had a hematoma so she stopped and went to switch placed with another person. Now 5:15pm they gave me an icepack and I left. When I got home I was only paid 20 dollars when I had 800 dollar coupon. This is super upsetting to me because I did everything on my end. You guys failed me and then would not pay me the 90 I deserved. On top of this I tried to talk to Jessica to fix the situation she was rude and un helpful. She had no solutions for going forward and would do nothing to help me. She was just telling me that all the customers have to be treated the same. I have along history of donating for you with out an issue. I would like someone to fix the payment for me and talk to Jessica about how to address customers and training her staff

Jackie she's picky and cursed me and I cursed her back I got deferred but she cursed at me first But she always gets the upper hand on everyone so I know this company won't do much but it's a start that lady has gotten away with so much stuff it's a shame I've heard her say I ain't going no we're tell what they want and ve also heard her say yal say yal ain't never coming back but yal do I throught your supposed to try to keep the people coming back no or push them out the door. That lady Jackie is something else and get away with how she treat the donor's

The staff seems more concerned with their personal discussions than taking care of any patient needs with one patient here we have been now waiting for proximately 30 minutes tough for them to finish what best little is like a just a happy time conference I hear about it laughing and saying they're going to but they don't give a damn error about it's going to wait and they have a good crowd and you can come back tomorrow they don't give a damn so that's what I'm I'm just say that

I have wanted to donate again for the past few months but still havent received couponf for 10 day lapse . I'm sorry but I will not donate for only 20$. My time alone is worth more than that. I received a notification on my phone that said I I could get 700 because they hadn't seen me in a while but when I opened BioLife app it disappeared and BioLife won't apply the coupon for me when I explain in person. Please email me couponme