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Bell Canada Customer Care Service


Bell Canada

The Office of the Bell Privacy Ombudsman, 160 Elgin St.
Canada - ONK2P 2C4

Customer Support Phone Numbers

Mon8:00 AM - 9:00 PM
Tue8:00 AM - 9:00 PM
Wed8:00 AM - 9:00 PM
Thu8:00 AM - 9:00 PM
Fri8:00 AM - 9:00 PM
Sat9:00 AM - 6:00 PM
Sun9:00 AM - 6:00 PM

Bell Canada Complaints & Reviews

Bell Canada / team stole my old modem after installing bell's

Mo- on Dec 28, 2018

Today I called and raised a complaint that the technician stole Cogico old modem from my house after he completed the new Bell internet service which took him 6 hours to install. No one came back to me, I should get the respond shortly as they need to call the technician who did the job...

Bell Canada / bell home service

Kimberly N'Jason Bell on Dec 19, 2018

Customer ID 10512432ZZZ909 Ongoing billing issues and harassment since June 2018 June 2018 I cancelled my home services and two of my cell phones with Bell. Since then, I have received multiple phone calls, bills and more phone calls, while at work! regarding an outstanding bill...

Bell Canada / one bill for internet, satellite and telephone service.

KelliD on Dec 19, 2018

I started a new account with Bell when we moved to Magnetawan, Ontario, April of 2018. After our move, I noticed that our HD receiver was not working. When I contacted Bell they told me that the receiver was defective and as it was still under warranty, it would be replaced at no cost...

Bell Canada / bell mobility

Ayten EL on Dec 16, 2018

I have called more than a month ago to request a service cancellation starting my next billing cycle. I have called more than one time to make sure that my request has been processed and everytime i was assured that it is there. I have also called twice to unlock my phone and was told that...

Bell Canada / bell fibe

rutht508 on Dec 12, 2018

We had Bell Fibe installed in our home Nov 2018. have nothing but problems, modem not working losing signal 20times a day, Wire hanging in tree, its spliced together, have called customer every week and still no action. They send techs how don't know Fibe, take pictures of the line hanging...

Bell Canada / cell phone list while shipping

Elizabeth Gri on Dec 7, 2018

iPhone 8 upgrade was lost by loomis. Now it's my problem to sort out, wait, cancel and then try to have another reissued once bell receives the lost item back. This is not my problem. I paid for a phone, you shipped through your provider, they lost it, you should deal with it. A new phone...

Bell Canada / home phone

Ena Walton on Dec 6, 2018

Bell was working up the road from us. One minute the phone was working and next we had no dial tone. I used my friends cell to call Bell and told them that someone had been trying to call another # and kept getting us. All they could do was give me an appointment for the next day at 3-5...

Bell Canada / bell mobility

Scottlass on Dec 4, 2018

So changed my phone number on MyBell cell phone Now I received a bill for $700 for the balance of my IPhone as Bell tells me I changed the contract. I could see it if I left Bell completely but I am still with them. I am a senior and having a $700 bill before Christmas is not within my budget. Asked Bell to correct this but told they couldn't do it

Bell Canada / your trucks parking

Clarkinp on Dec 3, 2018

Your trucks are parking in front of the jurvinski hospital in hamilton, ontario, taking parking spaces that cancer patients could be using. Is this how your company should be seen in the public? Is thus the way your company should be promoting itself. I'm thinking not. These people...

Bell Canada / I am complaining about the bell insurance company (regarding iphone x lost)

Harpreet gill on Dec 2, 2018

Actually, I bought an iPhone X with mobility including insurance plan but unfortunately, I lost my phone on Oct 20, 2018, and I tried to find but didn't get. I made a claim for requesting a replacement phone. I received an email next week after the claim in which they write to me to call...

Bell Canada / bell mobility

Rd singh on Nov 27, 2018

I moved from Saskatchewan to PEI. So, i had to change my contact number. I called bell mobility agent changed my cell number but did not informed me that my price plan gonna change. I had $55 premium smartphone plan with 2 GB data. The new plan was $100 1GB. So, i called bell to sort out ...

Bell Canada / billing

Denis Flingback on Nov 26, 2018

If you get an email that looks like it comes from Bell &, is asking you to up-date your billing info - - - IT'S A SCAM. The one received last week was not the first. Even though I felt it was a scam, I called the billing dept. to verify. As thought, all was okay &, the email was forwarded...

Bell Canada / long distance: full of abuses and lies

Kate_22J on Nov 26, 2018

Abusive Bell Canada has no competitors in the market in lying and abusing. Customer service is the front line some how ok, but behind them is horrible darkness. Me and my friends have quiet a few human rights issues with Bell's Corporate office. One friend's long distance was escalated to...

Bell Canada / stop complaining - act

Denis Flingback on Nov 20, 2018

All of us are totally fed up with Bell's - Terrible customer service - rude/surely reps - Always excuses - Rarely a resolution to our problems - - etc. - etc. - etc. Take it from a customer of 56 years - - complaining until the cows come home is as useless as tits on a bull (sorry ladie...

Bell Canada / receiving 8 to 10 calls a day from bell in malina.

Dieter Pung on Nov 9, 2018

My wife and I are fed up with receiving calls from Bell over the last 3 weeks. At least 8 to 10 calls a day. We have called Bell to try to stop these calls but it is of no use. We asked them to stop calling and take us off their list. The calls keep coming. So to resolve this problem I am...

Bell Canada / cable/phone/internet

Missy Kemp on Nov 6, 2018

I am livid about the lack of compassion and understanding with bell. We have been a customer for over 20 years And the constant price increases is awful. My mother is a senior and her phone bill with all services almost 300 ridiculous and wrong . Her bill hiked to over $800 in 3 months and...

Bell Canada / tech support residential internet

kathy9001 on Nov 2, 2018

I went through two different toll free numbers until I spoke to a tech support person about my account. I could barely understand him and after about 45 minutes of him trying to pull up my account I gave up and hung up. I even had the account number! Why do I get a monthly bill with an...

Bell Canada / false and misleading representations

BAY666 on Oct 31, 2018

I received a bill from bell amounting over $700. Only to find out that my plan only covers unlimited calling from bell-bell network and I got charged long distance calling other network. The plan I'm paying is $105 with only 2gb of data. When I called the customer service they said they...

Bell Canada / home phone service

michael william douglas on Oct 25, 2018

I have been a loyal Bell patron for almost 70 years. The manner in which I have been treated has caused me to rethink my loyalty and consider cancellation of service. I have been receiving incessant unethical [fraudulent] calls from 1-855-325-3237. I have spent hours on the phone seeking a...

Bell Canada / bell cares about 1 thing only $

Denis Flingback on Oct 24, 2018

I have had the same recurring problem for over a year. When attempting to reach the Tech Dept after 9 pm, once all the prompts are completed &, you think you're about to be either put on indefinite hold or be connected, the prompt comes on saying - "Our office is currently closed."Thi...